- Job closed -

People & Culture Officer
World Vision International
 Salary Range: 653 USD
 Duty Station: Khartoum
 Closing Date: 14 Oct 2021


World Vision is an international Christian humanitarian organization founded in 1950 with operations in nearly 100 countries worldwide. In Sudan, World Vision has programs in Darfur, Blue Nile, East Darfur, South Kordofan & Khartoum states. Our interventions are in early childhood education, health and nutrition, income generation and sustainable livelihoods. We serve all people regardless of religion, race, ethnicity, or gender.

World Vision South Khartoum seeking to recruit qualified People & Culture Officer based in Khartoum State.



The position is responsible for coordinating P&C Administration for all national staff, Assisting in National recruitment, managing Our People information system, overall Employee relations duties, business partnering with managers and coordinating the staff care management in line with WV Sudan People & Culture policies and Partnership standards

 Duties and responsibilities:


List statements describing the final results of this position and method of accomplishments, and how results/performance are reviewed and measured.  Begin with the most important accountabilities.


% Time

Major Activities

End Results Expected


Our People System Management And User Support

  • Conduct Our People periodic trainings for field P&C team.
  • Conduct periodic ESS/MSS briefing sessions for new / existing staff and managers.
  • Liaise with the P&C users on a monthly basis to ensure that Our People data is accurate and timely updated.
  •  Ensure that Our People error rate reports are consistently at zero.
  • Generate employee data reports (i.e.; gender ratios, employment changes, turnover ratios etc...) for performance tracking and for management decisions.
  • Annually generate system reports as per Region request such as (Demographic and Leader Score Cards reports as related/required)
  • Any other ad hoc related duties.



Employee Relations & Admin

Overseeing and coordinating staff care / wellbeing, grievances, suggestions, all admin related department work (i.e. follow up ID’s, leaves, attendance, certificates, correspondences and reports)

  • Organize wellness sessions for staff with the relevant service providers on a periodic basis.
  • Ensure Staff care support is provided (i.e.; birthday sessions, bereavement cases, farewell, new born etc...).
  • Coordinate event initiatives for Sudan staff
  • Coordinate the quarterly town hall staff meetings and prepare a meeting report.
  • Attend to all other employee relations matters/queries.
  • Provide/generate personnel / other related reports as required.



Management Of Medical & Life Insurance, Pension Schemes and Social Insurance

  • Assist in the roll-out of the medical insurance schemes for Sudan national staff.
  • Assist in the roll out of the life insurance for the Sudan based staff.
  • Ensure 100% of staff enrollment on the scheme and separation is updated timely.
  • Facilitate correspondence with the insurer/broker concerning all benefit schemes.
  • Ensure staff benefits for medical, pension and other schemes are conducted.
  •  Liaise with pension administrator regarding all staff pension matters.
  • Carry out quarterly reviews of the performance of the medical schemes in Sudan.
  • Draft and roll out medical service survey with staff on annual basis, or as required.
  • Keep and analyze staff feedback for P&C director reference and decision.
  • Any other ad hoc related duties.



Coordination of the Annual staff recognition schemes

  • Coordinate the roll-out of the staff recognition scheme.
  •  Coordinate the annual nomination & selection processes.
  •  Coordinate /ensure that this is done at all other different locations.


Others / assist in National recruitment / self-development

  • Be able to assist in all administrative formalities during national recruitment, hiring and on boarding.
  • Look after self-development thru e-campus, on line training and on the job learning.
  • Any other ad hoc job related that is required by the superior.


 Minimum Qualification, Skills and Experience Required:


List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner.


Minimum education, training and experience requirements to qualify for the position:

List academic requirements (if applicable), technical skills, or other knowledge required as a minimum qualification for this position.

  • A university degree
  • Minimum one year experience in an organization/ NGO
  • Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written.
  • Very good organizational and coordination skills.
  • Very good customer service skills and problem solving skills.
  • Excellent attention to details with good analytical skills.
  • Ability to work in a multicultural environment and promote team cohesion.
  • Extensive knowledge of national staffing processes and policies.
  • A good understanding of Sudan labor laws,
  • Thorough knowledge of office systems, including computer applications in Microsoft office.

Work Environment

Include travel & work environment details.

Complete Travel and/or Work Environment statements if applicable.

  • Work environment:  Office-based with some non-frequent travel to the field/other offices.



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