Information Management Officer (IMO)

Internews empowers people worldwide with the trustworthy, high-quality news and information they need to make informed decisions, participate in their communities, and hold power to account. We seek to realize the potential of a digitally connected world: a world in which evidence-based information advances human progress, enables broad opportunity and accountability, and fuels vibrant civic debate.


 No. of Post: 1
 Duty Station: Khartoum
 Closing Date: 18 Sept 2021



The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Zimbabwe, Colombia, Brazil, Mali, DRC, Sudan, and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts.

In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.



The Information Management Officer (IMO) is responsible for ensuring optimal practices in data collection, storage, and security within the Sudan project. The IMO will collate qualitative information like social media interactions, questions from audiences on radio and TV shows, concerns and questions as collected by civil society organizations and national non-governmental organizations and (where relevant) feedback collection by other humanitarian actors. The IMO will then ensure data is clean, collated, and categorized in a consistent and continuous way in support of local and regional content production and informed decision-making among humanitarian and health actors.



This is a remote-first position. The ideal candidate is based in Sudan; however, remote candidates based elsewhere will also be considered. You must have work authorization in your location that does not require sponsorship from Internews.

Wherever possible, we work to try to find solutions for international hiring that work for both the company and the candidate. This means that some of the particulars around the offer for a role will be dependent on several factors, and that the benefits and salary structure that apply to a position will ultimately be based upon the candidate's location and where the role is hired.



We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive changes in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socio-economic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

 Duties and responsibilities:

DAY-TO-DAY TASKS will include:

  • Collate and clean up data from different data streams (face-to-face, listening groups, social media, local media, etc.) to enable data analysis in a continuous and consistent way;
  • Provide training to relevant partners to improve qualitative data collection;
  • Contribute to data analysis by producing content for humanitarian organizations and public health sector;
  • Contribute to the production of rumor bulletins through data visualization and graphic design;
  • Ensure timely, consistent and accurate documentation of data to help turn qualitative data into useful content for vulnerable populations;
  • Provide regular updates to the Data Analyst on relevant topics and trends;
  • Support Monitoring and Evaluation activities to assess impact, reach and quality of the ongoing project;
  • Support a team of Community Liaisons to maintain data collection best practices and minimum standards;
  • Support the project lead with other tasks as and when needed; and
  • In all duties, an understanding of and demonstrated commitment to upholding Internews' Core Values.

 Minimum Qualification, Skills and Experience Required:

  • Strong research, information management and/or monitoring and evaluation in development/humanitarian contexts
  • Strong data management skills, including thorough understanding of qualitative and quantitative data
  • Strong Excel skills
  • Data visualization skills and knowledge of relevant software
  • Strong understanding of the humanitarian system to ensure data collection (Kobo, ODK) and provision follows the Core Humanitarian Standards
  • Experience designing and visualizing qualitative data in reports
  • Fluency in written and spoken Arabic and English; knowledge of other local languages an advantage
  • Self-motivated and able to work in a fast-paced environment
  • Strong understanding of, and commitment towards, editorial values of the project
  • Must be self-reliant, resourceful, a good problem-solver, good humored and flexible
  • Creativity and curiosity
  • Strong interpersonal communication, organizational, teamwork, facilitation, and presentation skills
  • Strong writing skills and proven ability to produce high-quality work under tight deadlines

Note: This position is posted in a High Physical Risk location. Conditions in the field may include, but are not limited to, the following: compound living quarters, limited mobility outside of designated areas, limited in-country medical care or pharmacy, limited access to fresh fruits and vegetables, limited access to high-speed internet, dress code requirements, unaccompanied posting, and required advanced safety and security training. If selected for an interview for this position, ensure you discuss specifics of living and working in this unique operating environment and consider them at length during the recruitment process.

This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network's offerings and will be reviewed during the hiring process. Additional information can be found on our About Working for Internews page.


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