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State Office Managers
Catholic Relief Services

We work with organizations around the world to help poor and vulnerable people overcome emergencies, earn a living through agriculture and access affordable health care.


 Gross Salary: 1,611 USD
 Section/Unit: Operations
 Grade Level: 8
 Supervisor: Darfur Coordinator
 No. of Post: 3 Posts
 Duty Station: West Darfur, Central Darfur, East Darfur
 Duration: Two years
 Closing Date: 21 Sept 2021


About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


CRS Sudan began implementing in Darfur in 2004 with programs in emergency relief food distribution, health, water and sanitation, shelter, education and agriculture. With an annual program value of over $30 million, CRS provides lifesaving assistance to address the needs of the most vulnerable in conflict-affected and natural disaster-prone areas, and implements longer term programs to respond to climate and conflict-related shocks and build resilience through skills building and preparedness, enhancing basic services, and strengthening linkages between local communities and government.  CRS Sudan works with and through a wide network of local and international partners and has more than 175 national and international staff based in Khartoum, West and Central and East Darfur, and in Port Sudan.

 Duties and responsibilities:

  • Support planning and implementation of all key activities at the state office level ensuring alignment with Country Program (CP) and agency strategic programming and operations excellence priorities and standards.
  • Strengthen existing and develop new relationships with local partners, government and community organizations.
  • Serve as the state-level security focal point. Proactively manage security and mitigate security risks. Ensure a safe work and living environment through leading implementation of safety and security protocols and staff care and well-being best practices. Also, review, approve and make recommendations for CRS staff travel to, from and within the state.
  • Effectively manage talent of his/her direct reports. Manage team dynamics and staff well-being. Provide coaching, tailor individual development plans, and complete performance management for his/her direct reports. Monitor and assess performance to ensure adequate capacity for high quality support of programs.
  • Ensure staff have access to relevant information, training, and safety materials and equipment to ensure a safe and sound work environment.
  • Monitor day-to-day operations to ensure high quality and efficient operations while adhering to CRS policies.
  • Ensure administrative systems, processes, and polices are in line with agency standards and donor and local law regulations. When necessary, recommend changes in office practices, systems, policies and procedures. 
  • Oversee the efficient use and management of CP assets and rented facilities. Ensure fully compliant procurement for office supplies and asset management systems. Organize inventory monitoring, control, and reporting.
  • Serve as the key liaison and maintain relationships with relevant external stakeholders (landlords, service providers, etc.) on administrative matters and ensure required authorizations and documents are up-to-date.
  • Manage the provision of travel and logistics support and services to staff and visitors. Manage event planning activities, including delegation visits, trainings and workshops

 Minimum Qualification, Skills and Experience Required:

Basic Qualifications 

  • Bachelor’s Degree in Business Administration, or other relevant field.
  • Minimum of 5 years work experience in a non-profit, development, and/or humanitarian organization with progressive responsibilities and some project management experience. Experience with an international organization a plus.
  • Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information


Knowledge, Skills and Abilities 

  • Excellent problem-solving skills, with ability to make sound judgment and decisions.
  • Strong relationship management abilities. Ability to relate to people at all levels internally and externally.
  • Team leadership abilities
  • Proactive, resourceful, solutions-oriented and results-oriented


Preferred Qualifications

  • Experience in stakeholder management and establishing and strengthening community partnerships.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Knowledge of procurement and general office administrative/management issues
  • Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information management systems.
  • Knowledge of multiple public donors’ regulations, including USAID, a plus.


Required Languages – Fluency in Arabic and English required.

Travel - Must be willing and able to travel up to 50% of the time to project and office locations within the position’s assigned state.


Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship


Key Working Relationships




Supervision: This position will report directly to the Darfur coordinator and will supervise Area managers, and admin staff. 


Internal: Darfur Coordinator, Head of Operations, Head of Programs, Supply Chain Manager, various operations staff, Head of Programs, Program Managers, various program staff.


External: State line ministries and HAC, partner National and International NGOs, UN agencies for coordination and representation.


***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.


CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.


Female candidates are encouraged to apply. CRS is an Equal Opportunity Employer.


 CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, human trafficking everywhere and at all times. I, the applicant, accept these requirements as part of my job application.


Submission location: -

If interested, please submit cover letter, resume and copies of your education and work certificates to:

State Manager - West Darfur: CRS Office – ElGenena

State Manager - Central Darfur: Labour Office – Zalingei

State Manager - East Darfur:  Labour Office – ElDeain


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