Protocol Officer
 Vacancy No: UNITAMS-JO-KHARTOUM-2021-13
 Section/Unit: Office of Chief of Staff
 Grade Level: NO-C
 Supervisor: Chief of Staff
 No. of Post: 1
 Duty Station: Khartoum
 Duration: Fixed Term
 Closing Date: 23 Jan 2021


Important note: UNITAMS will only accept properly completed and signed Personal History Form (P.11) received before closing date. Please submit your application on the attached P.11 ONLY.  Other UN P. 11 formats, incomplete P.11, CV and Resume will not be accepted, nor will late submissions after closing date.


This job opening is being advertised for advance planning purposes pending formal approval of the relevant funding and staffing structures. An appointment may be terminated, or post level adjusted in accordance with the Staff Rules for such reasons as abolition of post or reduction of staff or committee funding approvals, for example in the event that the funding for the post is not approved or the mandate of the mission is not extended.


The selected candidate will be expected to deploy in time to commence work as soon as possible.


Applying to this job opening carries an expectation to accept the offer, if selected. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. An impeccable record for integrity and professional ethical standards is essential.



This position is locally recruited open for Sudanese nationals only.


UNITAMS will not provide accommodation to locally recruited staff.


UNITAMS is equal employer for men and women. Female candidates are strongly encouraged to apply.


 Duties and responsibilities:

The position is located in the United Nations Integrated Transition Assistance Mission in Sudan (UNITAMS). The United Nations Security Council adopted resolution 2524 (2020) authorizing the mandate of UNITAMS which is to assist the political transition, progress towards democratic governance, in the protection and promotion of human rights, and sustainable peace; support peace processes and implementation of future peace agreements; assist peacebuilding, civilian protection and rule of law, in particular in Blue Nile and South Kordofan (the Two Areas) and Darfur; and support the mobilization of economic and development assistance and coordination of humanitarian assistance.

The position is based in Khartoum and is located in the Office of the Chief of Staff. The incumbent will report to the Chief of Staff.




Within the limits of delegated authority, the Protocol Officer will be responsible for performing the following duties:


• Accompanies the Special Representative of the Secretary General and the Head of the Mission on all official internal travel for liaison and protocol matters.
• Arranges and coordinate all meetings between the Mission officials and local authorities, including liaison with the National Executive Committee for UNITAMS.
• Coordinates logistical requirements to the ceremonies and protocol tasks as may be required. 
• Provides protocol assistance for activities of the SRSG, and other Senior representatives of the mission as required, in line with their day-to-day programs.
• Organizes mission’s external trips as regards to appointments, accommodation, immigration formalities and visa.
• Facilitates liaison between the Mission and the Host Government counterparts, the National Executive Committee for UNITAMS, as well as the diplomatic community. 
• Maintains communication with state protocol.
• Acts as a mission focal point for all communications and coordination with the National Executive Committee for UNITAMS.
• Assists and advices all UN Staff, UNVs, and International Contractors in providing entry and extension of visas and assists international staff’s eligible family members to obtain entry and extension visas.
• Familiarizes and trains staff members with local laws when interacting with local authorities.
• Supports the mission in educating initiatives regarding local customs, values, and traffic rules.
• Coordinates obtaining flight clearance through diplomatic mission or ministries.
• Performs other duties, as assigned.

 Minimum Qualification, Skills and Experience Required:

Education:  Advanced university degree (Master’s degree or equivalent) in Law, Political Sciences, Public Relations, or other related fields. A first level university degree in combination with two years of experience may be accepted in lieu of the advanced university degree.


Work Experience:  A minimum of five (5) years progressively responsible experience in a similar or related position, including relevant protocol external relations or public information experience, is required.

A minimum of three (3) years of experience in the host government is required.

Experience working to support a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds and programmes), or a comparable international organization is desirable.

A minimum of three (3) years of experience organizing large events or conferences is desirable.

Experience in United Nations Agencies, Funds and Programs or comparable international organization is desirable.


Languages:  English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and Arabic is required.





Professionalism: Knowledge of protocol with the government of Sudan including experience of working with the Host Government; Knowledge of accepted norms, rules and customs of international diplomatic protocol; Conceptual, analytical and evaluative skills to conduct independent research and analysis; Ability to identify issues, formulate opinions, make conclusions and recommendations; Ability to analyze developments; Ability to work under pressure; Proven ability to draft statements, talking points, briefing notes and other documentation on international political issues in English and Arabic. Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.


Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.


Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.


Evaluation of qualified candidates may include a written assessment followed by a competency-based interview.




  • Applicants must accurately complete, sign and date the attached United Nations Personal History form (P.11) ONLY and forward the duly completed signed P.11 form by e-mail to:
  • Required documents: Serving UN staff members: The two most recent e-Performance Evaluation Reports must be submitted with the application. 
  • For External applicants: Two most recent performance evaluation reports or if not available, two reference letters. If the applications received do not contain the latest two performance evaluation reports candidates must provide a short explanation as to why they are not available.
  • Applicants should COPY UNITAMS-JO-KHARTOUM-2021-13 – Protocol Officer in the SUBJECT line of the email when submitting their signed P.11 form. UNITAMS will not consider any applications which are not received directly in the VA mail box. Other UN P.11 formats and incomplete P.11 will not be accepted.
  • Please note that any information provided on the P.11 form will be considered binding.
  • The selected candidates will be subject to a reference checks to verify the accuracy of the information provided in the P.11 form.
  • Only applicants who are short-listed will receive an acknowledgement within two weeks from the deadline indicated on the VA.

Qualified female candidates are highly encouraged to apply

United Nations Considerations:

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.


No Fee:


 Download UNITAMS P11 Form

 Download UNITAMS P11 Supplementary Sheet

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