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Protection Associate (UNOPS Contract)-Kosti

The United Nations High Commissioner for Refugees is seeking for qualified candidate to fill the following post:

 Type of Contract: UNOPS Individual Contractor
 Section/Unit: Protection
 Grade Level: LICA 6
 Duty Station: Kosti
 Duration: 01/01/2021 - 31/12/2021
 Closing Date: 07 Nov 2020


1. General Background 


UNHCR in White Nile has been enjoying an increased access to PoCs in the camps without undue restrictions. In the past, for example UNHCR staff were not authorized to talk in private with refugees or visit them in their homes without permission and in the presence of state authorities’ representative to listen to what was being discussed. Since the end of 2019, the situation has gradually improved and UNHCR has been able to initiate a number of protection assessments and surveys to assess the impact of its interventions and value for money, including the Intention Survey conducted in December 2019. This improved context is conducive for taking us to the next level by enhancing accountability to affected populations through the review and consolidation of existing complaint and feedback mechanisms, including the complaint boxes located at camp administrative areas, the complaint help desks operated jointly with COR, SRCS and WFP as well as the protection hotline. This move is critical in improving delivery of services and protection as well as accountability to PoCs, including women, children, the elderly, people with disability, etc., as well as accountability to donors by reducing instances of misuse of resources. Successful candidate will drive UNHCR accountability as well as reporting sector, at the same time as the centrality of protection through mainstreaming protection needs across service delivery sectors (health, water, latrines, energy, education, shelter and NFIs, ect.) and helping in the review of existing practices and procedures through protection lenses.



2. Operational Context


White Nile State currently hosts over 267, 907 South Sudanese refugees, including 186,369 living in the camps and 81,538 living out the camp. The majority of the refugee population are women and children (85%). Most refugee population originate from Upper Nile and Jonglei States and majority are of Nuer and Shiluk ethnicities. In view of the political instability, lack of basic services and continuing food insecurity, a continuing steady yet significant flow of new arrivals into Sudan is expected to continue in 2021 while unconfirmed reports indicate small number of spontaneous returns to South Sudan.

There are 2 border reception centers in WNS where initial assistance is provided, including accommodation, feeding, psychosocial counselling as well as transportation to the refugee camps. UNHCR has signed 11 partnerships with national and international agencies and government entities. In addition, 16 operational partners are present in the operational context, especially WFP with whom UNHCR works closely under a strategic partnership to provide monthly food rations to refugees. UNHCR has also signed a LOU with UNICEF for the provision of basic services to out of camp refugees.

The Refugee Working Group in WNS is co-led by UNHCR and the Commissioner for Refugees which is the host Government counterpart delegated to managing refugee affairs.  UNHCR main priorities in WNS include the provision of life-saving assistance and protection services to refugees. 



 Duties and responsibilities:

  • Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
  • Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
  • Provide advice on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
  • Contribute to measures to identify, prevent and reduce statelessness.
  • Contribute to a country-level child protection plan as part of the protection strategy.
  • Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
  • Manage individual protection cases including those on SGBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
  • Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
  • Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
  • Facilitate effective information management through the provision of disaggregated data on PoC and their problems.
  • Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
  • Assist the supervisor in prioritizing PoC for interview, counselling and propose protection support for individual cases.
  • Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
  • Assist in monitoring and reporting on complaint feedback mechanisms and Accountability to affected populations mechanisms
  • Assist in intention surveys and other protection surveys coordination and protection reporting
  • Assist the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures.
  • Submit individual payments request for PoC for approval.
  • Perform other related duties as required.


4. Monitoring and Progress Controls


  • Annual objectives with performance and impact indicators will be discussed and agreed with the candidate and his/her performance will be assessed at mid- and end-year.
  • The candidate will report on progress in his/her sector during weekly protection meetings as well as during weekly management meeting, Refugee Working Group meetings and Monthly Protection meetings.
  • Regular feedbacks (in writing and orally) will be given on performance and progress to the candidate



 Minimum Qualification, Skills and Experience Required:

a. Education 

Diploma in Law, International Law, Politic science, Sociology, Education, Gender studies, English Language or related fields


b. Work Experience


 3 years relevant experience with High School Diploma;

2 years relevant work experience with Bachelor or equivalent or higher



c. Key Competencies


Core Competencies



Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation


Managerial Competencies

Judgement and Decision Making


Cross-Functional Competencies

Negotiation and Conflict Resolution

Political Awareness

Stakeholder Management




Only short listed candidates will be notified.

Female candidates are strongly encouraged to apply

Candidate Assessments may include a written examination followed by a Competency Based Interview.


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