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IT Associate
Chemonics International

Chemonics is an international development consulting firm, based in Washington, D.C. Its mission, then and now, is to promote meaningful change around the world, helping people live healthier, more productive, and more independent lives.

 

 

 

Chemonics International is hiring for a new USAID program that aims to support the new government, civil society organizations and independent media to advance key transition priorities. The implementation of this program requires a highly integrated and dynamic team approach to creative, coordinated, and effective program implementation in order to meet the program’s objectives.


 Grade Level: Associate
 Supervisor: Operations Manager
 Duty Station: Khartoum
 Closing Date: 28 Oct 2020

 
 Background:

Chemonics International is hiring for a new USAID program that aims to support the new government, civil society organizations and independent media to advance key transition priorities. The implementation of this program requires a highly integrated and dynamic team approach to creative, coordinated, and effective program implementation in order to meet the program’s objectives. 

 


 
 Duties and responsibilities:

  • Set-up and configure new machines in conformity with project and OTI standards;
  • Maintenance and control of software and hardware related to firewalls, switches, desktop computers, laptops, printers, scanners, etc. in conjunction with Chemonics home office standards; Monitor and administer network infrastructure identify potential problems and develop solutions;
  • Ensure project office is properly wired for back-up electricity;
  • Liaise with IT equipment and service providers to secure, install, configure, and maintain an Internet connection appropriate for each office environment, computer hardware and software, including email service, shared-file directory, printing, network, and security;
  • Provide Office 365 support to project staff
  • Add or remove domain work stations;
  • Oversee network security by ensuring all computers have anti-virus/internet security software and running regular scans to keep systems and the local area network safe;
  • Provide training to project staff on best internet security practices;
  • Provide formal and informal training to staff on how to use Chemonics technology solutions;
  • Administer and manage IT equipment, including inventory management, software versions, workstation patching and security updates, licenses, etc.;
  • Conduct audits of project staff following agreed upon security policies and procedures as established with the project senior management team and Chemonics home office IT department;
  • Monitor use of IT systems and internet service to ensure staff are getting optimal service at all times;
  • Provide technical support and troubleshoot hardware and software application issues for project personnel and consultants on a timely basis;
  • Perform other duties as assigned.

 
 Minimum Qualification, Skills and Experience Required:

  • 1-3 years’ experience in information technology with emphasis on the following: LAN Windows administration (Server 2008/2012 and Windows 7/8), practical experience with Oracle and MS SQL databases, firewall and VPN configuration, Exchange, DNS, DHCP, Active Directory, backups, antivirus, and IT security policies
  • Video and multimedia experience highly preferred
  • Ability to work in a team and independently with minimal supervision
  • Fluent Arabic and good English language skills required

 









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