|
Duties and responsibilities:
-
Set-up and configure new machines in conformity with project and OTI standards;
-
Maintenance and control of software and hardware related to firewalls, switches, desktop computers, laptops, printers, scanners, etc. in conjunction with Chemonics home office standards; Monitor and administer network infrastructure identify potential problems and develop solutions;
-
Ensure project office is properly wired for back-up electricity;
-
Liaise with IT equipment and service providers to secure, install, configure, and maintain an Internet connection appropriate for each office environment, computer hardware and software, including email service, shared-file directory, printing, network, and security;
-
Provide Office 365 support to project staff
-
Add or remove domain work stations;
-
Oversee network security by ensuring all computers have anti-virus/internet security software and running regular scans to keep systems and the local area network safe;
-
Provide training to project staff on best internet security practices;
-
Provide formal and informal training to staff on how to use Chemonics technology solutions;
-
Administer and manage IT equipment, including inventory management, software versions, workstation patching and security updates, licenses, etc.;
-
Conduct audits of project staff following agreed upon security policies and procedures as established with the project senior management team and Chemonics home office IT department;
-
Monitor use of IT systems and internet service to ensure staff are getting optimal service at all times;
-
Provide technical support and troubleshoot hardware and software application issues for project personnel and consultants on a timely basis;
-
Perform other duties as assigned.
|
|
Minimum Qualification, Skills and Experience Required:
-
1-3 years’ experience in information technology with emphasis on the following: LAN Windows administration (Server 2008/2012 and Windows 7/8), practical experience with Oracle and MS SQL databases, firewall and VPN configuration, Exchange, DNS, DHCP, Active Directory, backups, antivirus, and IT security policies
-
Video and multimedia experience highly preferred
-
Ability to work in a team and independently with minimal supervision
-
Fluent Arabic and good English language skills required
|