Project Manager: Learning and Communication Manager (LCM)
Catholic Relief Services

We work with organizations around the world to help poor and vulnerable people overcome emergencies, earn a living through agriculture and access affordable health care.


 Gross Salary: 1,976 USD
 Salary Band: 9
 Section/Unit: Programming
 Supervisor: Deputy Chief of Party (DCoP)
 No. of Post: 1
 Duty Station: Khartoum (with travel to field in Darfur as needed)
 Duration: 12 Months
 Closing Date: 30 Sept 2020


Catholic Relief Services (CRS) Sudan Programmeis leading a Consortium implemented five years resilience building programing, Taadoud: Transition to Development, in Darfurfunded by the United Kingdom’s Department For International Development (DFID). Learning, ICT4D, equity “leave no one behind”, participatory community monitoring and evaluation, gender, and operations research are key components of the project. Along Taadoud, CRS Sudan is also implementing a complementary and leveraging project “RISING” implemented by the same Consortium through funds from United States Aid U.S. Agency for International Development (USAID).


Job Description:

The Learning and Communication Manager (LCM) will manage learning and communication to ensure timely and appropriate learning exchange and sharing with Taadoud staff, humanitarian actors, government stakeholders, and donor communities. The position will support the RISING project in promoting One Project Multiple Funds for Resilience Building in Darfur theme.

The LCM will coordinate the realization of the Communications Strategy and, as a component of that, will collect status reports; analyze relevant data in support with the Taadoud MEAL Coordinator and produce monthly, quarterly and annual reports and newsletters, which will include geo-tagged maps, where appropriate. The LCM will ensure that all relevant actors are aware of key issues and the latest developments and trends within Darfur and Sudan and neighboring countries that impact project implementation. As appropriate, the LCM will coordinate with project-supported media actors to broadcast key lessons learned and highlights from the progress reports to ensure partners and communities are aware of significant issues.

 Duties and responsibilities:

  1. Project visibility and documentation
  • Manage the project branding strategy in line with donor requirements
  • Update project briefing packet (talking points, photos, brochures, etc)
  • Work with CRS IT and the Taadoud Coordination Management Unit to create and update Taadoud blog with monthly postings
  • Write and disseminate success stories  
  • Liaise with CRS HQ and Regional Communication Officers as appropriate to promote project
  • Draft and issue press releases, information notes, and written materials for dissemination to key stakeholders
  • Develop strong relationships with local and international media
  • Manage Knowledge Management Platform for internal information sharing


  1. Reporting and Information, Education and Communication (IEC) Materials
  • Produce internal publications such as email announcements, publications, best practices and success stories
  • Produce and disseminate monthly updates and quarterly newsletters and quarterly and annual reports
  • Develop and promote lessons learned and best practices
  • Support sectoral technical leads (natural resource management, agriculture, nutrition, MEAL) in designing and using tailored information, education and communication (IEC) materials


  1. Capacity Building and Field Communication
  • Support and provide guidance to CRS and Taadoud partners staff on effective report and success stories writing skills and the roll-out of the Communications Strategy
  • Work with sectoral leads and Technical Working Groups in developing and designing tailored quality IEC materials
  • Work with sectoral leads as well as project management team to develop and broadcast necessary messages based early warning information in local radio stations
  • Ensure lessons learned relevant to communities are documented and broadcasted on community radio stations


  1. Event Management
  • Support project teams in the coordination and organization of major events such as learning events, exchange visits, donor visits and anniversary events.
  • Work in collaboration with project managers to build partner capacity to organize key partner events and communicate with a larger audience.
  • Support DCoP in the coordination and organization of quarterly PMT and TWG meetings and document lessons learned, meeting notes and actions and share information widely with all participants.



 Minimum Qualification, Skills and Experience Required:

Qualifications and Experience:

  • Master’s degree in a field related to International Development or Communication, plus three years professional experience in communication and information management or multiple years of experience as Learning and Communication Manager in case of Bachelor’s degree
  • Writing and outreach experience
  • Media and awareness-raising experience
  • A strong capacity for analysis, communication and information management
  • Excellent communication skills
  • Full proficiency in spoken and written English required and Arabic (preferred)
  • Ability to meet tight deadlines and work under pressure
  • Ability to handle large volume of work and have excellent organization skills
  • Commitment to creating positive environmental, social and cultural change
  • Excellent interpersonal skills, team worker and good listener
  • Ability to take initiatives and be flexible and adaptable in a changing environment
  • Good writing and social skills
  • Computer literacy (Photoshop and HTML)


Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

  1. Serves with Integrity
  2. Cultivates Constructive Relationships
  3. Models Stewardship
  4. Promotes Learning


Program Manager Competencies

These are rooted in the mission, values and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results.

  1. Sets clear goals and manages toward them
  2. Collaborates effectively with staff and stakeholders
  3. Applies program quality standards to project design and organizational learning


Supervisory Responsibilities: 



Key Working Relationships:

  • Internal:Taadoud and RISING Consortium Chief of Parties, Deputy Chief of Party, MEAL Coordinator, MEAL SPOs, CRS Sudan CR, Head of Programming and MEAL Manager, CRS Regional and HQ Communication Departments, CRS Sudan Operations Units (Finance, Logistics, HR, Security)
  • External: Consortium members Country Directors and Project Managers, Sectoral Technical Leads within each Consortium, Humanitarian Aid Commission (HAC), DFID and programme beneficiaries.

Disclaimer: This job description is not an exhaustive list of the skills, effort, duties and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. Equal Opportunity Employer


How to apply:

  • If interested, please submit a cover letter, resume, and copies of your education and work certificates to


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