HR Pool (ROSTER) Office Manager

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

GIZ assists the German Government in achieving its objectives in the field of international cooperation. GIZ offers demand-driven, tailor-made and effective services for sustainable development worldwide. Our actions are guided by the principles of sustainability. We advocate for human rights, equal opportunities and integrity, and we promote market-oriented, ecological and social economic development.

The GIZ Office in Khartoum is looking for a qualified person to fill the following position:


 HR Pool/ Roster:
 Duty Station: looking for a qualified person to fill this position who can work at any duty station
 Closing Date: 31 Dec 2020



GIZ is looking for a qualified person to fill this position who can work at any duty station

 Duties and responsibilities:

  1. Responsibilities

The receptionist is responsible for

  • liaising with GIZ staff, visitors in a service-oriented manner on behalf of the Director GIZ office by providing a professional phone service, personally welcoming visitors and maintaining a high standard in the reception area for GIZ Office Director
  • dealing with phone calls related to GIZ Director Office
  • ensuring incoming and outgoing calls are efficient and uninterrupted
  • performing reception and secretariat services on a daily basis


  1. Tasks
  1. Phone and reception services

The receptionist

  • answers and accepts phone calls and messages and/or forwards them CD.
  • maintains a call back list of all incoming calls which cannot be taken by the relevant staff member
  • operates the answering machine appropriately
  • registers, documents and organises incoming and outgoing correspondence (fax, emails, packages and personally delivered messages, invoices, tender documents)
  • ensures that visitors are comfortable by offering newspapers, refreshments etc.


  1. Office work and services

The Office Manager

  • ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email)
  • sorts and distributes incoming correspondence (email, fax, other official documents)
  • is responsible for distributing and accepting documents and packages to/from the post office, government institutions, embassies etc., and is responsible for these,


  1. Other duties/additional tasks


The Office Manager

  • performs other duties and tasks at the request of management

 Minimum Qualification, Skills and Experience Required:


  • At least secondary school education
  • certificate/diploma or similar qualification from a recognised clerical college or higher


Professional experience

  • at least 1-3 years’ professional experience in a comparable position

Other knowledge, additional competences

  • good working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
  • very good knowledge of Arabic and English, ideally a knowledge of German
  • politeness and helpfulness in dealing with visitors
  • willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management


Please note that any tasks and responsibilities carried out by the Office Manager are subject to change at the request of management.

  • If you are interested in the position, please submit your CV and Cover letter through and E-mail:
  • Only shortlisted candidates will be contact for interviews

Apply Now

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