About CRS

CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our people of all faiths and Secular traditions who share our values and our commitment to serving those in need. 

Job Summary

The Administrative Officer Senior coordinates and provides advanced administrative support services to ensure responsive, effective, and efficient delivery of country program operations. The Administrative Officer supports the stewardship of CRS resources by overseeing assigned administrative processes related to general office support, stores and inventory, asset management, facilities, travel, logistics coordination, and liaison activities.

Roles and Key Responsibilities

• Coordinate assigned administrative support activities and resources to ensure timely, cost-effective, and quality service delivery for staff, visitors, offices, and guest house facilities.
• Monitor administrative service needs, including maintenance requests, office supplies, utilities, equipment, facilities support, and vendor payments, and follow up to ensure issues are addressed in a timely manner.
• Support implementation of administrative systems, processes, and procedures in line with CRS standards, donor requirements, local regulations, and internal control expectations.
• Oversee assigned stores, inventory, and asset management activities, including receipt, storage, records management, physical verification, tagging, stock reporting, and reconciliation of non-commodity items.
• Provide guidance and technical support to administrative support staff involved in stores, inventory, facilities, travel, liaison, and office services to promote accurate records, compliant processes, and quality service delivery.
• Coordinate travel and logistics support for staff and visitors, including documentation, hotel bookings, airport transfers, local transportation arrangements, and related service provider follow-up.
• Liaise with relevant service providers, vendors, landlords, clearing agents, and government offices on assigned administrative matters to help ensure required documentation, authorizations, and agreements are current.
• Monitor shipments, deliveries, and movement of goods for the CRS office and coordinate with relevant internal and external stakeholders to support timely receipt, clearance, documentation, and delivery.
• Help identify safety, security, and facility-related issues and ensure required administrative supplies, first aid materials, fire safety equipment, and related resources are available and functional.
• Prepare, review, and maintain administrative records, reports, trackers, and documentation related to assets, inventory, facilities, contracts, leases, travel, logistics, and other assigned administrative services.
• Recommend practical improvements to administrative procedures, documentation, tracking tools, and service delivery processes to strengthen efficiency, compliance, and stewardship.
• Serve as back-up support for assigned Administrative Manager responsibilities when delegated, ensuring continuity of routine administrative services and timely escalation of complex matters.

Basic Qualifications 

• Associate degree in administration/management, Logistics and Procurement and Accounting from an accredited college or university. 
• Minimum of 5 years of progressive experience in administrative support, office administration, logistics, procurement, asset management, inventory management, or related operational support functions.

Preferred Qualifications 

• Bachelor’s Degree
• Work experience with a local NGO

Knowledge, Skills and Abilities  

• Strong organizational and planning skills.
• Excellent communication skills with fluency in English.
• Excellent skills in communications, networking, negotiating and interpersonal 
• Results oriented and ability to work with minimum supervision 
• Proven level of integrity and honesty
• Ability to work with minimum supervision.
• Must be computer literate in Microsoft Office.

Required Languages: List languages required to perform the job 

Travel: include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to X %. 

Supervisory Responsibilities: No

Agency Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Supervisory Responsibilities: 

 Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.   

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

What We Offer section

CRS offers a comprehensive benefits package and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer.