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Background:
Job Purpose To lead and manage the People and Culture function of SRCS by developing modern, people-centered systems and practices that promote organizational effectiveness, staff wellbeing, accountability, inclusion, learning, and high performance in alignment with SRCS policies and International Red Cross and Red Crescent Movement standards. The role supports the creation of a healthy organizational culture that reflects humanitarian values, ethical leadership, safeguarding principles, and institutional excellence.
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Duties and responsibilities:
Key Responsibilities and Duties 1. Strategic People Management - Lead the development and implementation of people and culture strategies aligned with SRCS institutional priorities.
- Support organizational transformation, change management, and workforce planning initiatives.
- Promote a culture of accountability, professionalism, collaboration, and humanitarian values.
- Provide strategic HR and organizational culture advice to senior management.
2. Recruitment and Workforce Planning - Oversee transparent and merit-based recruitment and selection processes.
- Support workforce planning, staffing structures, and succession planning.
- Ensure recruitment processes comply with SRCS policies, safeguarding standards, and Sudan labor regulations.
- Coordinate onboarding and induction processes for staff and volunteers.
3. Performance Management and Staff Development - Lead the implementation of performance management systems and staff appraisal processes.
- Promote continuous learning, coaching, mentoring, and leadership development initiatives.
- Coordinate training needs assessments and institutional capacity-building plans.
- Support career development and talent management initiatives.
4. Organizational Culture and Staff Engagement - Promote positive workplace culture, staff engagement, inclusion, and teamwork.
- Lead initiatives related to staff wellbeing, motivation, and employee relations.
- Support conflict resolution and workplace harmony mechanisms.
- Promote diversity, equity, inclusion, and respect within the workplace.
5. Safeguarding, Ethics, and Staff Conduct - Support implementation of safeguarding and staff code of conduct policies.
- Promote ethical behavior and organizational integrity.
- Support awareness initiatives related to workplace ethics, safeguarding, and staff conduct.
- Coordinate confidential handling of staff grievances and disciplinary matters in line with policies.
6. HR Systems and Policy Development - Lead the revision and updating of HR and people management policies, procedures, and manuals.
- Strengthen HR information systems, staff records management, and reporting systems.
- Ensure proper personnel documentation and compliance with labor requirements.
- Support digitization and modernization of HR systems and processes.
7. Staff Welfare and Duty of Care - Promote staff welfare, psychosocial wellbeing, and duty of care mechanisms.
- Support staff health, safety, and wellbeing initiatives, especially during emergencies.
- Coordinate staff support measures in high-risk operational environments.
- Ensure fair and respectful treatment of staff across all levels.
8. Coordination and Reporting - Prepare HR and people management reports, workforce statistics, and organizational updates.
- Coordinate with branches on HR systems, staffing issues, and organizational culture initiatives.
- Support audits, compliance reviews, and institutional assessments.
- Participate in organizational planning and leadership meetings.
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Minimum Qualification, Skills and Experience Required:
Required Qualifications - Bachelor’s degree in human resources management, Business Administration, Organizational Development, Social science, Public Administration, or related field.
- Master’s degree in HR Management, Organizational Development, or related field is required.
- Professional HR certification is desirable.
Experience Requirements - Minimum 10-15 years of progressive experience in human resources and organizational development.
- At least 7 years in a managerial or leadership role.
- Experience in humanitarian organizations, NGOs, or the International Red Cross and Red Crescent Movement is highly desirable.
- Experience in organizational transformation, change management, or institutional reform is an advantage.
Core Competencies Technical Competencies - Human resources management
- Organizational development and change management
- Performance management systems
- Staff learning and development
- Policy development and HR compliance
- HR information systems and reporting
Behavioral Competencies - Leadership and people management
- Emotional intelligence and interpersonal skills
- Strategic thinking and problem-solving
- Integrity and confidentiality
- Communication and facilitation skills
- Ability to work under pressure and in complex environments
Languages - Fluency in Arabic and English is required.
- Strong drafting, facilitation, and communication skills in both languages are required.
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