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Duties and responsibilities:
Responsibilities: - Coordinate prehospital care and first aid activities at branch/department level, ensuring effective implementation and alignment with organizational priorities.
- Support the implementation of first aid training programs for volunteers, staff, and community members, ensuring broad coverage and engagement.
- Ensure quality assurance and standardization of all training activities in line with updated SRCS guidelines, protocols, and international best practices.
- Monitor field activities and provide technical support to emergency response operations, including ensuring proper preparedness, deployment procedures, and maintenance of a database for first responders and instructors.
- Strengthen referral systems and ambulance coordination mechanisms to improve efficiency, timeliness, and continuity of care.
- Contributes to the development, revision, and dissemination of SOPs, guidelines, and training materials, ensuring coordination across relevant stakeholders.
- Support emergency preparedness and response activities in alignment with the Incident Command System (ICS), including coordination during mass casualty incidents and preparation of multi-agency response reports and collaboration frameworks.
Core Competencies - Strong coordination and operational leadership in complex crisis environments.
- Proven ability to manage large, multi-disciplinary teams.
- Sound knowledge of humanitarian standards, Protection, and Movement architecture.
- Excellent coordination, negotiation, and representation skills.
- High integrity and strong commitment to neutrality and humanitarian principles.
Working Relationships Internal: Prehospital care and first aid FP HQ, Health department at branch and HQ, Branch director, prehospital and first aid staff and volunteers.
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Minimum Qualification, Skills and Experience Required:
Qualifications and Experience - Education: A bachelor’s degree or an accredited diploma in a relevant field from a recognized institution.
- Experience: Minimum 2 years of field leadership experience in the humanitarian sector, including experience in emergency team management and emergency response operations. Demonstrated experience in first aid practice, including patient stabilization skills (pre-hospital stabilization and basic emergency care).
- Skills: coordination, facilitation, leadership, organizational management, communication and good in English and Arabic languages.
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