About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. 

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions 

into action — helping people triumph over adversity and build stronger communities from within. 

Now, and for the future.

Program / Department / Summary

Mercy Corps (MC) Europe has been working in Sudan since 2009 with the goal of supporting the transition to a fair and lasting peace by implementing programs that promote long-term, sustainable development and contribute to secure, productive and just communities. MC Europe is facilitating recovery by addressing economic recovery needs and laying the groundwork for long-term development. MC Europe’s work in Sudan has three major components: Civil Society Development, Economic Recovery and Development and Humanitarian Assistance with activities that span many sectors including agriculture, market and livelihoods development, water/sanitation, capacity building, peace building, infrastructure rehabilitation, emergency distribution. MC Europe is committed to long-term programming in Sudan and faces numerous opportunities for expansion.  

Mercy Corps is delivering multi-purpose cash assistance and protection programming in the Darfurs and Kordofans through the Cash Consortium of Sudan (CCS), funded by ECHO and FCDO alongside other humanitarian grants. The programme meets the urgent needs of conflict-affected and displaced people and host communities. It uses an integrated approach that links cash assistance with protection, health, nutrition and other services through a structured referral system, so that vulnerable individuals reach the support they need safely and on time.

The Position (General Position Summary)

This position is responsible for understanding Sudan’s ever-changing implementation context and humanitarian coordination landscape, articulating Mercy Corps Sudan’’s vision for CVA programme design and development; serving as focal point on proposals with CVA components; supporting quality analysisand implementation for CVA; supporting evaluations and research; and helping manage partner relations at local level. This role will provide direct support to program teams, 

Essential Responsibilities 

Program Management

• Support conducting operational due diligence, feasibility, and risk assessments for pilots.
• Fully own end-to-end design, planning, and execution of CVA projects, and coordinate with external and internal stakeholders to ensure successful end-to-end execution.
• Support in the design and build of operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
• Support CVA Coordinator to manage partnerships with vendors, subgrantees/subcontractors and other external parties to support implementation.
• Support CVA coordinator to ensure program implementation is on time, on target and on budget, using effective Mercy Corps (and other standard) program quality tools to achieve the desired impact.
• Support the CVA coordinator to ensure effective and transparent use of financial resources and timely, accurate and informative reporting in line with donor and Mercy Corps policies and procedures.
• Support CVA coordinator to develop partnership frameworks, partner agreements/Memorandum of Understandings, and oversee partner capacity building.
• Support all donor reporting and communications and track major grant milestones, deliverables, cost-share requirements, and project burn rates
• Support the CVA coordinator to collaborate with the communications team to create content to drive donor conversations and position MC as a thought leader in the cash space in Sudan.

Research, Learning and Impact (in close coordination with the PAQ unit)

• Work with Mercy Corps’ program and PaQ departments on the piloting, evidence-building, and growth of CVA, in line with the country's priorities.
• Leverage existing research and evidence pieces in shaping program design and improving impact, including through lessons gleaned from ongoing impact evaluations, reviews and partner studies.
• Support the design and use of robust monitoring and evaluation frameworks across CVA, including through the development of tools, surveys and methodologies to improve how outcomes are measured, in alignment with global industry standards and best practices.
• Support new and ongoing programs with best practice advice and assistance on assessment, implementation, research, and evaluation needs.
• Support field teams to regularly conduct market analysis and Multisectoral Rapid Assessment within the framework of the CVA.
• Support the CVA coordinator to conduct assessments; write case studies, learning documents, short articles, and blogs; and develop internal and external dissemination plans for all products.

Finance and Compliance Management

• Ensure compliance and transparent use of resources in line with donor and Mercy Corps policies.
• Monitor and adherence to grant agreements, Mercy Corps’ policies and procedures and other relevant regulations, including those of the Government of Sudan.

SAFEGUARDING RESPONSIBILITIES 

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None

Accountability

Reports Directly To: CVA Coordinator

Works Directly With: CVA team and other program teams, PAQ Unit, members of Operations and procurement, Program departments, finance dept, (Cash and voucher Advisors);

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects

Minimum Qualification & Transferable Skills 

• Bachelor’s degree required.or equivalent in nutrition, international development, business,economics or relatedfield, M.A, M.S., M.Sc is preferrable,
• 3 + years working in humanitarian responseand development.
• 2 + years’ direct experiencein supporting CVA, Cash programming in the field, includingextensive field-based researchand market assessments.
• Proven understanding of and experience using CVA tools, indicators, and other best practices.
• Previous experience managingcash transfer programming and knowledge of e-transfer mechanisms.
• Previous experience buildingcapacity of staffand local partners.
• Ability to work in a collaborative spirit with other departments, in particular Procurement and Finance, to effectively support implementation of programs while staying compliant with donor and Mercy Corps regulations.
• Advanced computer skillsin MS Office programs, particularly Excel.
• Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
• Excellent oral and written English skills required,Arabic fluency is an asset.
• Knowledge of Sphere standards and other training in humanitarian response preferred.

Success Factors 

Define the specific behavior and attitudes critical to success in the position at time of hire and as it develops over time in paragraph form (soft skills).

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Females are highly encouraged to apply