Purpose of the Position
The Head of Humanitarian & Programme Operations provides strategic leadership and management of SOS Children's Villages Sudan's humanitarian and programme portfolio, ensuring high-quality, timely, accountable, and compliant programme implementation. The role leads the expansion of the humanitarian portfolio while strengthening programme quality, operational coordination, emergency preparedness, resource mobilization, and partnership development in line with the National Strategy and SOS Federation priorities.
Key Responsibilities
1. Strategic Leadership
Lead the implementation of the national humanitarian and programme strategy.
Advise the National Director on programme priorities, humanitarian trends, and operational risks.
Drive organizational readiness for humanitarian scale-up and emergency response.
Contribute to strategic planning and annual operational planning.
2. Humanitarian Leadership
Lead SOS Sudan's humanitarian portfolio across all sectors and geographic locations.
Ensure quality emergency preparedness, response, recovery, and resilience programming.
Coordinate humanitarian interventions in accordance with humanitarian principles and international standards.
Represent SOS Sudan in humanitarian coordination mechanisms, clusters, and technical working groups.
3. Programme Quality
Ensure programmes are implemented according to approved proposals, donor agreements, and organizational standards.
Promote Results-Based Management (RBM), quality assurance, learning, and adaptive programming.
Strengthen Monitoring, Evaluation, Accountability and Learning (MEAL) systems.
Ensure integration of safeguarding, gender equality, disability inclusion, protection, and accountability to affected populations across programmes.
4. Programme Operations
Oversee implementation progress across all humanitarian and development programmes.
Monitor programme performance, budgets, risks, and implementation milestones.
Ensure effective coordination between programmes and support functions including Finance, HR, Logistics, ICT, Procurement, and Security.
Resolve operational bottlenecks affecting programme delivery.
5. Resource Mobilization and Business Development
Lead development of high-quality concept notes and funding proposals.
Identify new funding opportunities with institutional donors, UN agencies, foundations, and private partners.
Strengthen donor engagement and strategic partnerships.
Support grant negotiations and start-up processes.
6. Partnership and External Representation
Develop strategic partnerships with government institutions, UN agencies, NGOs, donors, and academic institutions.
Represent SOS Sudan in national humanitarian and development forums.
Promote localization and partnership approaches.
7. Security and Risk Management
Ensure programme implementation complies with organizational security policies.
Integrate security risk assessments into programme planning.
Support business continuity and emergency preparedness.
Work closely with the Security Coordinator on field access and operational risk mitigation.
8. Compliance and Accountability
Ensure compliance with donor regulations, SOS policies, safeguarding standards, procurement procedures, and financial requirements.
Monitor implementation of audit recommendations.
Strengthen internal controls and risk management systems.
9. Leadership and People Management
Lead, coach, and mentor programme staff.
Foster collaboration, innovation, accountability, and continuous learning.
Identify capacity-building needs and support staff development.
Supervises
Humanitarian Programme Managers
Programme Coordinators
MEAL/M&E staff (technical oversight)
Humanitarian Technical Advisors (where applicable)
Field Heads of Programme/Project Managers (technical oversight)
Emergency Response Teams (during emergencies
Key Working Relationships
Internal
National Director
Leadership Management Team
Finance Department
HR Department
ICT
Procurement & Logistics
Security Coordinator
Programme and Project Teams
Regional and International Technical Advisors
External
Government ministries
Humanitarian Aid Commission (HAC)
UN Agencies
Donors
International and National NGOs
Clusters and Working Groups
Academic and Research Institutions