Support Officer
Geneva Call

In situations of armed conflict, Geneva Call, as a neutral, impartial and independent international humanitarian organization, endeavours to strengthen the respect of humanitarian norms and principles by armed non-State actors, in order to improve the protection of civilians.

Since Geneva Call began its work more than 20 years ago, we have developed a unique methodology to increase awareness of, and respect for, IHL for the protection of civilians in armed conflict. Geneva Call has a unique and unwavering mission to protect civilians. Whilst other organizations also work to improve awareness of humanitarian norms, Geneva Call is the only organization in the world focused exclusively on creating lasting behaviour change among ANSAs to promote the protection of civilians.

 

 

 


 Section/Unit: Support
 Duty Station: Port Sudan, Red Sea, Sudan (National)
 Closing Date: 30 May 2026

 
 Background:

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

 

Role

Under the supervision of the Head of Support, the Support Officer provides operational and technical support across finance, human resources, logistics, procurement, and administration. He/She ensures that Geneva Call’s policies, donor requirements, and national regulations are correctly applied in daily support operations, contributing to transparent, compliant, and efficient processes. The Support Officer acts as a key liaison between programme and support teams, ensuring timely coordination, accurate documentation, and smooth workflow across support functions.

 

Work Relations

  • Reports to: Head of Support
  • Works closely with: Finance, HR, Logistics, Procurement, and Programme teams.
  • Liaises with: Suppliers, service providers, banks, auditors, and relevant authorities as needed.
  • Coordinates with: HQ Support units (Finance, HR, Logistics, Procurement) for technical guidance.


 
 Duties and responsibilities:

1. Finance and Budget Support

  • Prepare payment requests and vouchers, ensuring completeness and compliance.
  • Support budget preparation and monitoring; track variances and flag issues.
  • Ensure timely and accurate cash/bank reconciliations.
  • Contribute to monthly financial reports and documentation.
  • Assist in internal and external audits and ensure follow-up on recommendations.
  • Support cash-flow forecasting and requests to ensure sufficient liquidity.

2. Human Resources and Administration

  • Maintain personnel files, contracts, leave records, and other documentation.
  • Support recruitment processes: postings, scheduling, candidate communication.
  • Assist with onboarding and exit processes, ensuring documentation is complete.
  • Support payroll preparation (attendance, leaves, allowances).
  • Coordinate administrative tasks such as utilities, office maintenance, and travel arrangements.
  • Ensure HR procedures comply with labour laws and GC policies.

3. Procurement and Logistics

  • Conduct procurement processes according to GC and donor policies.
  • Prepare RFQs, collect quotations, and draft bid comparison tables.
  • Maintain procurement, supplier, and contract records.
  • Manage fleet, fuel, and maintenance planning.
  • Keep asset and inventory registers updated.
  • Provide logistical support for field missions, trainings, and meetings.

4. Compliance and Reporting

  • Ensure systematic filing of finance, HR, procurement, and logistics documentation.
  • Support implementation of internal control procedures.
  • Contribute to compliance monitoring and donor reporting.
  • Follow up on audit and compliance recommendations.
  • Help update and improve tools, templates, and SOPs.

 

5. Coordination and Capacity Building

  • Coordinate daily activities across support and programme teams.
  • Provide guidance to assistants or field-based admin staff.
  • Serve as focal point between the country office and HQ support units.
  • Support training sessions on financial, procurement, and administrative processes.
  • Identify inefficiencies and propose practical improvements.

 
 Minimum Qualification, Skills and Experience Required:

Education (Essential)

  • Bachelor’s degree in finance, Business Administration, Logistics or related field.

Education (Desirable)

  • Additional training in accounting, HR, or procurement management is an advantage.

Experience (Essential)

  • 4–6 years of experience in finance, HR, procurement, logistics, or admin roles.
  • Experience ensuring compliance with donor or internal control procedures.
  • Familiarity with national labour laws and procurement regulations.
  • Experience working in or supporting international NGO operations.
  • Experience coordinating across departments.

Experience (Desirable)

  • Experience with ERP systems (e.g., Microsoft Dynamics 365).
  • Experience in humanitarian settings or conflict-affected regions.
  • Experience in procurement management or audit support.

Job related competencies

  • Strong understanding of financial and administrative procedures.
  • Good knowledge of procurement cycles and donor regulations.
  • Excellent organisational skills and attention to detail.
  • Proficiency in Microsoft Office, especially Excel and Outlook.
  • Ability to analyse data and prepare accurate documentation.

 

Organisational competencies

  • Strong interpersonal and communication skills.
  • High level of integrity and respect for confidentiality.
  • Ability to manage competing priorities under pressure.
  • Team-oriented and solutions-focused mindset.
  • Commitment to Geneva Call’s mission and values.

 

Languages (Essential)

  • Full professional proficiency in English, written and spoken.
  • Fluent in Arabic

 

Languages (Desirable)

  • Knowledge of additional local languages in Sudan is considered an advantage

 


Why join Geneva Call?

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions fostering an inclusive working environment for all staff.

This role offers the opportunity to shape policies that protect civilians in conflict zones, contribute to life-saving humanitarian initiatives, and work at the forefront of international legal advocacy. If you are passionate about making a tangible impact in some of the world’s most challenging contexts, we look forward to your application.

 

For Application:

We particularly encouraged applications from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Please only submit your CV and cover letter.

 

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

 

Application

Closing date: 30.May.2026

 

Please use the below link to apply for the job online and fill-in the form:

 

https://www.genevacall.org/careers/

Sudan job

 

 

Conditions

  • Type of Contract: Fixed term contract (National position)
  • Activity rate: 100%, full-time position
  • Place of Work: Port Sudan – Red Sea, Sudan
  • Preferred start date: 01.July.2026








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