Role PURPOSE

Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives.  We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind. We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries. 

Plan International PI is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. PI, support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. PI place a specific focus on girls and women, who are most often left behind. Likewise, the organization have been building powerful partnerships for children for more than 75 years and are now active in more than 70 countries around the globe.

Plan International Sudan aims to respond effectively, rapidly, and at significant scale to the core humanitarian needs of children and their families affected by the conflict between the armed forces in Sudan. Specifically, Plan International Sudan aims to minimize disruption to formal and non-formal education systems and to restore formal education services; strengthen the proactive environment for children and their families including age and gender appropriate services during and after disasters; create opportunities for and build capacity of young people affected by the armed conflict to generate income and to improve their life skills; and to become recognized actor in both in linking related community based interventions to national coordination and interagency mechanisms where Plan International Sudan will gradually take on leadership functions. 

1. DIMENSIONS OF THE ROLE 

The Monitoring, Evaluation and Communication (M&E) Officer supports the implementation and management of monitoring, evaluation, accountability, and communication systems for the Multi-Purpose Cash Assistance (MPCA) Project. The role ensures that project activities are effectively monitored, data is accurately collected and analyzed, and results are properly reported to improve program performance, accountability, and organizational learning. The position also supports timely Post-Distribution Monitoring (PDM) and contributes to communication and visibility activities.

The position reports directly to Project Coordinator and maintains a dotted-line reporting relationship with the MEAL and CO Communication Manager.

Technical guidance and quality control

1. Monitoring and Evaluation                              

• Develop and implement the monitoring plan for the MPCA project.
• Track project indicators, outputs, and outcomes to measure progress and impact.
• Conduct regular field monitoring visits to ensure activities are implemented according to project plans.
• Monitor cash distribution processes and verify beneficiary lists.
• Conduct Post-Distribution Monitoring (PDM) with MPCA beneficiaries.
• Assess program effectiveness and beneficiary satisfaction.

2. Data Collection and Management

• Support the MEAL Coordinator in designing data collection tools such as questionnaires and monitoring checklists.
• Collect monitoring data using digital tools such as KoboToolbox.
• Maintain and manage project databases, ensuring data accuracy and quality.
• Ensure secure storage and confidentiality of program data.

3. Reporting

• Prepare weekly and monthly monitoring reports.
• Develop dashboards, indicator tracking tables, and analytical reports.
• Present monitoring findings to the Program Manager and Project Coordinator.

4. Accountability and Feedback

• Work with the MEAL Coordinator to ensure community feedback mechanisms are in place and functioning effectively to support Accountability to Affected Populations (AAP).
• Manage beneficiary complaints and feedback systems.
• Ensure protection, confidentiality, and ethical handling of beneficiary information.

5. Learning and Program Improvement

• Identify program gaps, challenges, and lessons learned.
• Provide recommendations to improve MPCA program implementation.
• Support program teams with evidence-based decision-making.

6. Communication

• Work closely with the Country Office Communication Manager to ensure effective communication and maintain a positive organizational image.
• Ensure communication materials comply with organizational policies and procedures.
• Produce high-quality communication and visibility materials such as success stories, case studies, brochures, posters, photos, and videos

Safeguarding:

• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

• MEAL Coordinator
• Communication Manager 
• MPCA Program Manager and Technical Lead 
• Project Managers (Health/ Nutrition and Protection) 
• Community Mobilizers.
• Community leaders and Volunteers
• Sectoral Lead at Country Office
• Other departmental heads and M&E

Essential

• Education: University degree in Economics, Business Administration, or a related field.
• Professional Experience: Minimum of 2–4 years’ experience in Monitoring & Evaluation (M&E) and Communications within a humanitarian organization.
• Technical Knowledge: Solid understanding and practical experience in community-based approaches, behaviour change methodologies, and child participation frameworks.
• Project Management: Experience managing the full project cycle, including conducting assessments, report writing, and monitoring and evaluation.
• Program Implementation: Proven ability as a self-starter to set up and monitor  Multi-Purpose Cash Assistance (MPCA) Post-Distribution Monitoring (PDM) program

Desirable:

• Proficiency in computer skills and MS applications
• Excellent report writing skills
• Knowledge of English  language 
• Willingness to work in a complex humanitarian crisis setting 
• Communicates clearly and effectively appropriate to the audience
• Ability to work with multiple stakeholders and maintain strong relationships.
• Holds self and others to account to deliver on agreed goals and standards of behaviour 

Strategic thinking and effective contribution to own work and organisational development

Plan International’s Values in Practice

We are open and accountable

• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

We work well together

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.