Knowledge and Communication Officer
Practical Action

Practical Action is an international development organization that puts ingenious ideas to work so people in poverty can change their world. We have office in the UK, Africa, Asia and Latin America. Practical Action registered in Sudan since 1988, working in Sudan in Blue Nile, East Sudan and North Darfur. We work under 3 change ambitions (Farming that works, Energy that transforms and Cities fit for people).

 


 Supervisor: Head of Programs
 Duty Station: Stationed in the Country Office (Kassala), with frequent visits to the field offices
 Closing Date: 02 March 2026

 
 Background:

Background:  

 

Practical Action is an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

 

Practical Action is an unconventional, multi-disciplinary change making organisation

 

  • A highly innovative community development charity operating in Africa, Asia and Latin America. Practical Actioncommunity projects use ingenious ideas to design, test, refine and prove new ways to overcome poverty and disadvantage and then ‘open source’ knowledge of what works so that it can be implemented at a greater scale by others.
  • A world-class consulting operation that helps socially responsible business, government policy makers and other development organizations. This draws on learnings from our own development work as well as the combined brainpower of a roster of over 2,000 expert consultants. Practical Action Consulting helps to extend the reach of our influence by providing the best advice to others whose work can make a bigger difference.
  • A well-respected specialist development publisher. Practical Action Publishing brings together development practitioners, researchers and thought leaders to create publications that stimulate discussion, strengthen peoples’ capabilities and inspire sustainable change. 

 

OUR AIMS

 

We help people find solutions to some of the world’s toughest problems, made worse by catastrophic climate change and persistent gender inequality. Our aims are to:

  • Make agriculture work better for smallholder farmers, many of them women, so they can adapt to climate change and achieve a good standard of living
  • Help more people harness the transformational effects of clean affordable energy and reduce avoidable deaths caused by smoke from indoor stoves and fires.
  • Make cities in poorer countries cleaner, healthier places to live and work.
  • Build disaster resilience into the lives of people threatened by hazards – reducing the risk of hazards and minimizing their impact on lives and livelihoods

HOW WE WORK

 

We work on holistic solutions that change systems and have a framework to help us achieve our aims:

  • Analyze the root causes of poverty and vulnerability
  • Define the change at scale we need to make
  • Develop activities along three complementary paths: Demonstrate, Learn and Inspire.
  • Demonstrate that our solutions are sustainable in the real world
  • Learn by capturing evidence and adapting our approach
  • Inspire wider support to multiply our impact.

 

Job Purpose: 

 

The Knowledge and Communication Officer oversee all internal and external communications for a Practical Action, ensuring its message is consistent and engaging.

 

To support Practical Action - Sudan's Knowledge and Communication Management and Learning Platform Activity. And support the adaptive management of programs under PA's Vision and improve knowledge and evidence across PA's Sudan programming.

 

One of the key aspects of this position is to shape the direction and support the successful delivery of Practical Action’s Knowledge and Communication in Sudan. 

 

Importantly, she/he will be focusing on the following vital areas.

 

  • Develop Strategic plans for Knowledge and communication unit.
 
  • Promoting and utilizing PA's knowledge Assets.
 


 
 Duties and responsibilities:

  • To functionally Support communication field staff, the resource centre and the Practical answers project.
  • Manage the technical enquiry service. 
  • To facilitate the process of capturing project knowledge and processing it into usable forms (reports, publications, articles, case studies, stories, video footage, posters, leaflets, banners, etc). 
  • Update the country webpage on the organisation internal and public websites.   
  • Following up and executing media plan across all media, including national and international press, TVs and Radio plus social media "Twitter – Sudan Facebook Page– YouTube Channel -LinkedIn”.
  • Following up the production of key publications to raise and market Practical Action’s profile and projects activities.
  • Taking responsibility for the update and management of Practical Action's website and databases “Technical Enquires Database – Info Hub”
  • Following up Aqua4Wast Program Coordination Unit’s “PCU” plan.
  • Following up internal communications (Sending weekly update – Updating SharePoint news site – Updating ICOM International Communications Staff Facebook page - sending relevant news to technical staff as necessary. 
  • Insure the application of the organisation’s brand in internal and external communication.
  • Taking responsibility of the collation of information and feedback on Practical Action Sudan activities and the collation of personal stories/case studies to support UK newsletters.
  • Setting, monitoring and forecasting an accurate Communications Budget with fundraising unit and projects managers in new proposals as necessary.
  • Following up the organization of events, workshops, and external meeting as necessary.

Other:

Any other duties commensurate with the level and grade of the role which may from time to time, reasonably be requested by the line manager. 

 

Internal and External Relationships:

 

The post-holder will report directly to Head of Programs. There will also be close collaboration with the rest of the Country Office teams (and all other departments and field offices). She/he will also work with UK and Global team and knowledge and communication groups. Liaison will be required with the different stakeholders at national levels. Including, UN agencies and sectors lead, sister INGOs, implementing partners, current and potential donors, and others.

 

 

 


 
 Minimum Qualification, Skills and Experience Required:

Person Profile: 

 

To be successful in the role, the ideal candidate will be able to demonstrate:

 

Qualifications, Knowledge & Experience:
  • Strong academic background in information and communication studies or any relevant academic field (bachelor’s degree is acceptable, while master’s degree will be an advantage).
  • Minimum of three years of experience with INGOs, privet sector and/or government in Knowledge and Communication. 
  • Good/Excellent Computer skills in auditing skills, WP and Windows etc.
  • Excellent translation skills
Skills, Abilities and Competencies:
  • Trends and developments within thematic area of work.
  • Outstanding communication and reporting skills, across the organization and with stakeholders at the highest level. 
  • Partner and stakeholder engagement and relationship management.
  • Ability to work independently with minimal supervision.
  • Ability to work in teams.
Additional Requirements for the Role:
  • Proactive with a high team spirit and ability to work with colleagues at different levels and different locations
  • Gender & culture sensitive.

We can Offer:

 

Practical Action's offers a very remunerative wages and compensative benefits.

 

 

“We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as gender, race, religion, ethnic or national origin, caste, tribe, belief, age, marital status, pregnancy, caring responsibilities, sexual orientation, or disability”.

 

“Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing”.




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