Plan International is an independent child rights and humanitarian organization committed to children living a life free of poverty ,violence and injustice. We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills,knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future.We place a specific focus on girls and women,who are most often left behind. We have been building powerful partnerships for children for morethan 75 years,and are now active in more than 70 countries.

Plan International PI is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who shareour mission to make positivelasting changes in children’s and young people’slives. PI, support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. PI place a specific focus on girls and women,who are most often left behind. Likewise, the organization have been building powerful partnerships for children for more than 75 years and are now active in more than 70 countries around the globe.

Plan International Sudan aims to respond effectively, rapidly, and at significant scale to the core humanitarian needs of children and their families affected by the conflict between the armed forces in Sudan. Specifically, Plan International Sudan aims to minimize disruption to formal and non-formal education systems and to restore formal education services; strengthen the proactive environment for children and their familiesincluding age and gender appropriate services during and after disasters; create opportunities for and build capacity of young people affected by the armed conflict to generate income and to improve their life skills;and to become recognized actor in both in linkingrelated community based interventions to national coordination and interagency mechanisms where Plan International Sudan will gradually take on leadership functions.Plan International is an independent child rights and humanitarian organisation committed to childrenliving a life free of poverty,violence and injustice. We actively unitechildren, communities and other peoplewho share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills,knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future.We place a specific focus on girls and women,who are most often left behind. We have been building powerful partnerships for children for morethan 75 years,and are now active in more than 70 countries.

Plan International PI is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who shareour mission to make positivelasting changes in children’s and young people’slives. PI, support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. PI place a specific focus on girls and women,who are most often left behind. Likewise, the organization have been building powerful partnerships for children for more than 75 years and are now active in more than 70 countries around the globe.

DIMENSIONSOF THE ROLE

The Case Management Officer will oversee the case management activities. Specifically, ensure children harmed or at risk of being harmed are identified and receive individual case management support by ensuring the use of the standardized case management tools, and case management principles are

adhered to by the case workers and social workers. Provide training and technical support to the case workers & social workerism consultation with the Project Manager and Area CPiE Coordinator. Coordinate with other child protection agencies on case management and Mental Health and Psychosocial Support services.

Case management

• Ensure that solid case management, referral and information management systems are in place for appropriate identification, responses and follow-up for children harmed or at risk of being harmed
• Review the follow up of cases,and ensure all cases are managed withinacceptable timelines.
• Organise weekly case management conferences/ case reviewwith all case workers and social workers to reflect case progress and to accommodate the lessons learned and improve case management system accordingly.
• Supervise and support the case workersor social workersin family visitsif necessary
• Support the CPiE Area Coordinator in the ongoing capacity building of case workers including ensuing that case workers respect confidentiality and follow ethical guidelines

Documentation

• Ensure the CPIMS+ is set up, regularly updated,analyse for trends in the caseload, and efficiently and confidentially managed in collaboration with the Social workers and Case workers.
• Ensure that files, registers and computer databases are used appropriately and correctly and ensure case workers adhere to proper documentation and data protection protocols.

Coordination

• Participate in the Case management taskforceworking group at the targetlocation.
• Work with the child protection team to ensureclose links betweencase management and our work with community-based child protection mechanisms and CFSs.
• Coordinate with other agenciesoffering case management services to childrenon referral and transfer of cases. This includes providing support to Family Tracing and Reunification activities in collaboration with State Social Welfare.
• Ensure internal referral mechanisms (with other sectors) are in place and cases are appropriately managed and followed up when referred. Link case workers or social workers with service providers to ensure safe referrals to other services such as medical, legal and education/livelihoods interventions.
• Ensure constant and transparent communication and collaboration with relevant stakeholders, including community members, community leaders and families

Reporting

• Submit regular case management reports and ensure that information is kept up to date
• Facilitate, collect and report information regarding the overall situation of child protection risks in the designated location.
• Share information on field-level successes and challenges with the Area CPiE Coordinator. Ensure that major challenges are flagged early, and addressed in an appropriate way.

Procurement

• Support the preparation of all procurement and administrative documents required for case management implementation

Other support

• Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct 

       (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate             procedures.

Essential

• Bachelor’s Degreein relevant subject,(Law, Social Sciencesor other relatedfields)
• A high level of written and spoken English
• Excellent communication skills
• Proven ability of mentoring, coaching and training on Child Protection related topic

Knowledge and expertise

• The post holder is expected to have considerable knowledge of the national and international instruments related to the child rights, child protection minimum standards and safeguarding concepts.
• Substantial experience of working in Child Protection programming in a humanitarian and development context for at least 3-4 years
• Experience working with case files, databases and providing regular documentation
• Strong capacity building/training/coaching/mentoring skills with communities
• Computer knowledge- Microsoft Word, Excel, Outlook

Communication skills

1. Good command of written and spoken English and Arabic languages.
2. Good skills in spreadsheet and word processing computer application
3. Good skills in computer information and communication.
4. Excellent skills in reading, writing, speaking, and listening skills.
5. Ability to think creatively to understand including risks associated children.
6. Strong interpersonal skills to cope up with stress and managing work effectively.
7. Demonstrated Leadership skills to maintain teamwork and to build capacity of team members.

Desirable

• Understanding and commitment to Plan International values, mission and mandate.
• Proven abilityto influence changeat an operational and strategic level based on Plan International’s Country Strategy both among staff and implementing partners.
• Experience implementing EU funded programmes is an added advantage

PLAN INTERNATIONAL’S VALUES IN PRACTICE

We are open and accountable

• Promotes a culture of openness and transparency, includingwith sponsors and donors.
• Holds self and othersaccountable to achievethe highest standardsof integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

Westrive for lastingimpact

• Articulates a clear purposefor staff and sets high expectations.
• Creates a climate of continuous improvement, open to challengeand new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

Wework well together

• Seeks constructive outcomes, listens to others, willingto compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trustingand ‘win-win’ relationships with funders, partnersand communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

Weare inclusive and empowering

• Seeks constructive outcomes, listens to others, willingto compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trustingand ‘win-win’ relationships with funders, partnersand communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

PHYSICAL ENVIRONMENT

[In this section, state “typical officeenvironment”, or conditions such as “must work outsidein an extremely hot and humid climate”. Also note if any protective equipment is required.]

• Must work in busiestenvironment outside the office with multi stakeholders.
• Must work outside in an extremely hot and humidclimate to performher/is tasks.
• Must work under high stresses.
• Must work off hours after daily working hourswhen ever requirement arises.

LEVEL OF CONTACT WITH CHILDREN

[Please delete as applicable]

High level: Frequent interaction with children as key person to deal with violenceand concerns facing children and investigate the feedback information in Plan International Sudan operations