MedGlobal is a united state based international humanitarian and health non-governmental organization (INGO) working to serve vulnerable communities around the world by providing innovative, free, and sustainable healthcare. Our health services support refugees, displaced persons, and other marginalized communities in conflict-affected and low-resource settings around the world.

The Program Manager is responsible for planning, implementing, monitoring, and improving MedGlobal’s

humanitarian programs in Sudan, ensuring quality delivery, donor compliance, and alignment with MedGlobal’s

mission and national priorities. This role is about execution, coordination, and results—no excuses, no silos.

1. Program Management & Implementation

 Lead day-to-day management of health, nutrition, WASH, and MHPSS projects.

 Ensure projects are delivered on time, within budget, and to agreed quality standards.

 Translate proposals into actionable workplans and monitor progress against targets.

 Troubleshoot operational and programmatic bottlenecks proactively.

2. Technical Quality & Accountability

 Ensure programs comply with MedGlobal technical standards, donor requirements, and humanitarian principles.

 Work closely with technical advisors to maintain quality of care and service delivery.

 Ensure protection, accountability to affected populations (AAP), and safeguarding principles are integrated.

3. Monitoring, Evaluation, Accountability & Learning (MEAL)

 Oversee implementation of MEAL plans and use data for decision-making.

 Review indicators, dashboards, and reports to identify risks and improvement areas.

 Promote learning and adaptive programming in volatile contexts.

4. Donor Compliance & Reporting

 Ensure full compliance with donor regulations (UN, bilateral, foundations).

 Lead timely and high-quality narrative reporting, working with MEAL and Finance.

 Support proposal development, budget inputs, and donor engagement as required.

5. Coordination & Representation

 Represent MedGlobal in clusters, technical working groups, and coordination forums.

 Maintain effective relationships with MoH, UN agencies, INGOs, NGOs, and local partners.

 Support partnership management and field-level coordination.

6. Team Leadership & Capacity Building

 Line-manage program staff and provide clear direction and performance oversight.

 Build staff capacity through coaching, on-the-job mentoring, and structured support.

 Foster a culture of accountability, collaboration, and delivery under pressure.

7. Risk Management & Compliance

 Identify programmatic, operational, and contextual risks and propose mitigation measures.

 Ensure adherence to MedGlobal policies, security protocols, and ethical standards.

 Flag issues early—surprises are not appreciated

QUALIFICATIONS

 Master’s degree in Public Health, International Development, Humanitarian Studies, or related field.

 Minimum 5–7 years of progressive experience managing humanitarian programs, preferably in FCAS.

 Strong experience with health programs; nutrition, WASH, and MHPSS an asset.

1 Proven experience managing UN and/or institutional donor-funded projects.

 Demonstrated leadership in complex, insecure environments.

Skills

 Strong program management and coordination skills.

 Excellent analytical, reporting, and writing abilities.

 Solid understanding of humanitarian coordination mechanisms (clusters).

 Ability to make decisions under pressure and adapt to rapidly changing contexts.

 Strong interpersonal skills; calm, firm, and solutions-oriented.

Languages

 Fluent English required.

 Arabic strongly preferred.

Core Values

 Accountability over excuses.

 People-centered, conflict-sensitive programming.

 Practical solutions, not theory for theory’s sake

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to

people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is

composed of medical and public health professionals from diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and

integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and

contractors to guide their practice and conduct. The Code is organized into categories, as follows:

 Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with

equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs,

religion, marital status, disability, age, or sexual orientation.

 Provide a positive and valued experience for those receiving services within and outside MedGlobal.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from

harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-

tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly

prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race,

ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status.

MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination,

harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights

of others inside or outside the organization.

MedGlobal "Creating a world without health care disparities"