About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. 

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions 

into action — helping people triumph over adversity and build stronger communities from within. 

Now, and for the future.

Country Team Summary

Mercy Corps has been operational in Sudan since 2004 and currently has a country office in Port Sudan and field offices in Central & South Darfur, North & South Kordofan, Northern State, River Nile, Kassala and Gedaref states. We work with Sudanese communities to build resilient scalable solutions that interrupt the cycle of fragility and crisis due to conflict and climate change by improving food and water security, peace and governance and enabling economic opportunities in the agricultural sector. 

Mercy Corps Sudan runs an SHF-funded integrated Health and Nutrition response in River Nile State. Field delivery is through two PHC points and two mobile teams serving Ad Damar and nearby locations. Mercy Corps leads Nutrition; CAFA leads Health. The two teams plan together, use one referral pathway, and share weekly service schedules so clients move smoothly between services.

The River Nile team is supported by our Port Sudan office for finance, supply chain, HR, MEAL, and safety. We coordinate routine operations and supervision with the State Ministry of Health and engage cluster partners for supplies and reporting. Community feedback (CARM) is active at sites and used to fix issues quickly.

General Position Summary

The Health and Nutrition Coordinator leads Mercy Corps’ field implementation in River Nile State under the SHF-funded integrated response. The role focuses on coordinating and supervising Nutrition activities while ensuring tight alignment with CAFA’s Health delivery. The position manages two Nutrition Officers and oversees four Community Nutrition Assistants, ensuring quality service delivery across two PHC points and two mobile teams serving Ad Damar and surrounding areas.

The Coordinator is responsible for translating project plans into weekly field schedules, solving operational bottlenecks, and maintaining effective communication between MC, CAFA, and the State Ministry of Health. The role ensures quality assurance in CMAM and MIYCN activities, supervises staff performance and compliance, and facilitates timely data collection and reporting for Nutrition and Health indicators.

The post requires active collaboration with the MEAL team for routine monitoring, CARM follow-up, and data validation. The Coordinator ensures consistent adherence to Mercy Corps’ standards on safeguarding, accountability, and safe programming. S/he provides practical leadership to the field teams to meet project targets, maintain accurate documentation, and sustain close coordination with partners, donors, and local authorities within the operational area.

Essential Responsibilities 

STRATEGY AND PLANNING

• Translate the project logframe and workplan into weekly site schedules for PHC and mobile teams; keep Nutrition and Health calendars aligned. 
• Maintain a simple “site readiness” checklist (rooms/corners, privacy, IPC, forms, stock cards) and ensure corrective actions are closed before service days. 
• Keep a rolling three-week forecast for supplies and movements; match to mobile rounds and PHC duty rosters.

PROGRAM DELIVERY AND TECHNICAL QUALITY

• Lead joint MC–CAFA workplanning and delivery across Ad Damar PHC, Atbara PHC, and the two mobile teams. Chair the monthly review, lock weekly field rotas, and remove duplication with other actors and locality plans.
• Keep the integrated package on-scope: CAFA provides OPD, RMNCH, EPI, and MHPSS at PHCs and on mobile days while MC runs community screening, referral, and follow-up for nutrition. Maintain simple referral protocols between teams and close referrals each week.
• Run a supervision and quality-assurance cycle: monthly site visits with short checklists and action plans, on-the-job coaching, and joint data-quality checks with facility staff. Track fixes and confirm improvements on the next visit.
• Own the data flow: ensure complete HMIS/DHIS2 entries at PHCs, timely EWARS weekly reports, and a reliable monthly OneGMS pack. Reconcile CHV tallies, PHC registers, and OTP records to remove duplicates and trace no-shows. Use coded IDs and keep client information secure.
• Safeguard continuity of care by aligning supplies to service volume: forecast and request essential medicines and consumables, manage stock movements to mobile teams with issue vouchers, and monitor EPI outreach microplans and cold chain at PHC level.
• Coordinate externally for technical quality: represent MC in state Health and Nutrition cluster meetings and with SMoH; share schedules, outbreak updates, and coverage maps; agree corrective actions when gaps or overlaps appear.

TEAM MANAGEMENT 

• Provide line management for two Nutrition Officers; give daily tasking and technical direction to Community Nutrition Assistants and Ministry of Health seconded staff during service days.
• Set weekly objectives, duty rosters, and field assignments for PHC and mobile teams; rebalance coverage quickly when access, staffing, or supplies change.
• Run short daily huddles and practical on-the-job coaching at sites; observe sessions, give clear feedback, and track corrective actions to closure.
• Coordinate tasking and handovers with the CAFA team lead to keep one plan for the catchment area and avoid duplicated effort.
• Manage performance and welfare: hold monthly check-ins, agree simple skill plans, approve leave and timesheets linked to service calendars, and escalate support needs early.
• Lead onboarding and refreshers on infection prevention and control, documentation standards, referral protocols, privacy, and client feedback handling; keep attendance and materials on file.
• Uphold conduct and safety: reinforce Code of Conduct, safeguarding and PSEA expectations; ensure staff follow movement and security steps; report incidents promptly and support duty of care.

MEAL AND REPORTING

• Own the routine data flow: ensure complete HMIS and DHIS2 entries at PHC sites, submit EWARS weekly reports, and compile the monthly donor and internal reporting pack on time.
• Reconcile and improve data quality: cross-check CHV tallies, PHC registers, OTP records, and referral logs with CAFA; correct errors, remove duplicates, and follow up on defaulters and incomplete referrals.
• Turn data into decisions: run a short weekly review with teams and CAFA, highlight coverage trends, stock gaps, and referral outcomes, and agree simple actions for the next round.
• Safeguard clients and information: use coded IDs, keep registers and reports secure, and record and close client feedback and complaints within agreed timeframes.

SUPPLY CHAIN, FINANCE AND COMPLIANCE

• Keep sites ready and safe each service day: privacy screens in place, clean water available, waste segregated, surfaces disinfected, clear triage and client flow. Use a short pre-service checklist and close any gaps the same day.
• Manage supplies and small equipment: forecast three weeks ahead, submit PRs on time, track receipts, stock cards and bin cards at PHCs and mobile caches. Issue and return stock with simple issue vouchers and keep auditable files.
• Documentation and compliance: maintain complete vendor files, delivery notes and service proofs tied to the schedule. Ensure approvals and segregation of duties follow MC policy and donor rules. Support spot checks and audits and file corrective actions.
• Budget stewardship: track activity lines, fuel, per diems and site running costs against the approved budget. Flag variances early, propose corrections and provide timely inputs to monthly financial and donor reports.

PARTNERSHIPS, COORDINATION, AND STAKEHOLDER ENGAGEMENT & REPRESENTATION

• Lead the MC–CAFA operating rhythm: one weekly service schedule, joint field huddles, shared referral protocol and log, and routine case reviews to keep Nutrition and Health aligned.
• Coordinate with government and clusters: work with SMoH facility focal points; attend state Health and Nutrition cluster; share service calendars and coverage maps; agree corrective actions when gaps or overlaps appear.
• Liaise with supply and reporting partners: align with UNICEF and WFP on supply requests, delivery windows, and reporting calendars; escalate stock gaps early and confirm receipt at PHCs and for mobile rounds.
• Engage communities and ensure accountable practice: keep locality authorities, facility in-charges, community leaders, and CHVs informed of service days and outreach plans; maintain client feedback and safe complaints channels; close the loop and use findings to adjust schedules and service quality.

SAFEGUARDING RESPONSIBILITIES 

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

Direct: 2 Nutrition Officers.

Indirect/technical day-to-day at sites: Community Nutrition Assistants; MoH seconded staff engaged in nutrition corners and mobile days (nurses, nutrition assistants, registrars, midwives).

Accountability

Reports Directly To: Head of Base 

Works Directly With: CAFA Health Team; SMoH focal persons; MC MEAL, Operations, Finance, HR, Safety/Security; UNICEF/WFP focal points.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills 

• Bachelor’s degree in Nutrition, Public Health, Nursing, or a closely related field; a postgraduate qualification is an advantage.
• At least 3–5 years coordinating integrated health and nutrition delivery in humanitarian settings in Sudan or similar contexts.
• Proven experience with CMAM at PHC and community levels, including MIYCN counselling and referral of complicated cases to stabilization.
• Familiarity with PHC and RMNCH services and how they link with nutrition; able to align daily plans with a health partner.
• Demonstrated supervision of field staff (officers and community assistants): setting targets, on-the-job coaching, and performance reviews.
• Strong planning and field logistics for mobile rounds and fixed sites; able to run readiness checks and close gaps quickly.
• Solid routine data skills: registers, tallies, DHIS2 and EWARS basics; able to clean data and reconcile referrals and defaulters.
• Clear coordination and communication skills with SMoH, cluster leads, and partners; consistent meeting notes and follow up.
• Working knowledge of procurement and finance workflows for site operations and small purchases, with clean documentation.
• Commitment to safeguarding, safe complaints handling, confidentiality, and client dignity; adheres to MC code of conduct.
• Languages: Arabic required; English preferred for reporting and coordination.
• Computer skills: comfortable with Excel, Word, and simple mobile data collection tools.

Success Factors 

• Field-first planner who keeps weekly schedules realistic and service points ready each day.
• Strong documentation habits: clean registers, referral logs, stock cards, and simple action lists.
• Partnership mindset with CAFA and SMoH: one joined plan, quick problem solving, and clear handovers.
• Coach and holder: sets simple targets, observes work, gives timely feedback, and follows up on fixes.
• Adaptive manager who turns weekly data and client feedback into practical improvements.
• Compliance steady hand: aligns activities, spending, and files to requirements and flags risks early.
• Clear communicator who shares short, timely updates with teams, partners, and clusters.
• Resilient and calm under pressure, makes safe and ethical decisions, and keeps teams focused.

Living Conditions / Environmental Conditions

The position is based in River Nile State with frequent travel to Ad Damar, Atbara, and surrounding localities. Office and accommodation are basic and may include shared spaces, intermittent power and water, and limited internet connectivity. Fieldwork happens in hot, dusty conditions with long road movements; travel plans can change at short notice due to access constraints, checkpoints, or local events. The coordinator follows Mercy Corps safety and security procedures at all times, uses approved transport only, and respects curfews and movement advisories issued by the Security and Operations teams. Days in the field are service focused and can be long, with early starts to reach PHC sites and mobile points. Health and nutrition work requires close hygiene and infection prevention practices, use of protective equipment as needed, and respectful management of client privacy. The role engages routinely with local authorities and partners and must maintain professional conduct and confidentiality in all settings. Standard office hours apply, with occasional evening or weekend work during distributions, mobile rounds, or emergencies.

This role is field facing; the coordinator is expected to spend regular time at PHC and community service points.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).