Planning, coordinating and ensuring the autonomous implementation, maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users and Logistic experts in the mission, in accordance with MSF standards, policies and protocols, in order to guarantee the efficient use of all IT and Telecom services and infrastructure. Providing an appropriate high-level technical support to his/her Logistics Coordinator.

Accountabilities

• Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures, as well as actual and future needs;
• Adapting and ensuring compliance of general IT and Telecom policies, guidelines, and documents in order to meet mission’s specific needs, as well as ensuring their implementation to enable the development of the mission in perfect working conditions upon validation from the Logistics Coordinator;
• Preparing and collaborating in the establishment of the annual budget of the IT and Telecom families. Providing his/her technical expertise in the local purchase process. Preparing all technical content related to national tenders for IT and Telecom deployment and participating in the selection;
• Supervising, implementing and improving data security protocols (data saving, firewall, user access right, backup, equipment and software security, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency [in case ICT (Information and Communications Technology) Supervisor(s) is/are not present in the project/mission];
• Supervising, leading and delegating tasks to the ICT Supervisor(s). Participating in the recruitement process with the support of the HR Department, the Logistics Coordinatorr and the HQ Technical Referent(s);
• Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When needed, liaise with HQ Technical Referent(s) for 2nd line support, as well as with external providers, to ensure any incidents or problems that cannot be solved at the mission level are appropriately escalated;
• Providing educational support (briefing, training and support, etc.) to all users. Providing advanced educational support (briefing, training and support, etc.) to logistics experts dealing with IT and Telecom systems;
• Following up, participating in regular reports at coordination level in accordance with MSF guidelines and reporting on the work’s progress and on all IT and Telecom technical aspects of the work. Updating and archiving all user and ICT related documentation due to changes in the IT and Telecom infrastructures;
• Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures, as well as actual and future needs.
• Adapting and ensuring compliance of general IT and Telecom policies, guidelines, and documents in order to meet mission’s specific needs, as well as ensuring their implementation to enable the development of the mission in perfect working conditions upon validation from the Logistics Coordinator;
• Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the preceding points;
• Performing any other tasks specific to his/her area of specialty, as defined in his/her job description and according to the line manager.

MSF Section/Context Specific Accountabilities

• Finalise, roll out and manage the Track My Stuff (TMS) system across the mission, ensuring integration into daily operations and accountability frameworks.
• Lead on SIM card management and mission-wide connectivity tracking, ensuring transparent allocation and reliable communication lines.
• Support the mission in securing and maintaining government permissions and licences for satellite communications and, in the future, VHF/HF systems.
• Actively contribute to the clean-up and stabilisation of ICT systems, including inventories, asset registers and licence tracking, to improve accountability and readiness.
• Provide technical support for solar and UPS systems, ensuring their maintenance, optimisation and integration with mission ICT set-ups.
• Be mobile and available to visit projects and support emergency interventions, ensuring ICT services remain functional under rapidly changing contexts.
• Collaborate with ICT focal points from other MSF sections to harmonise systems, strengthen mission-wide standards, and share best practices.
• Provide targeted technical input into procurement of IT, Telecom and energy-related ICT equipment, ensuring sustainability, compatibility and resilience in the Sudanese context.
• Support the Logistics Coordinator in applying security measures in ICT (secure communications, redundancy systems, VPN, contingency preparedness).
• Reinforce the agility of the logistics department by making ICT a proactive enabler for operational response and scale-up.

Requirements

Application Requirements:

Interested candidates are requested to send the applications with documents; (Updated CV, Educational certificates, work experience certificates, previous employers’ references and copy of their national ID) to:

To apply online here at the following link:

Sudanjob.net

OR

Via hand delivery of the application through Labour Office, Port Sudan or MSF Belgium office in Port Sudan House #12/19, Block#5Z, South, Transit Area, Port Sudan – Red Sea State, Sudan. 

NOTE:    Please note that MSF will Only accept applications and CVs submitted in the English language. Only shortlisted candidates will be contacted.

Opening date: 09 November 2025                              Closing date: 22 November 2025

Best wishes

MSF BELGIUM