The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.

POSITION PROFILE

The site management support Officer is responsible to assist the SMS TL in the coordination of assistance and services at displacement sites. This entails building effective collaboration with a diversity of stakeholders, ranging from refugees, community representatives, humanitarian partners, host communities and local authorities. The Site Management Support Officer reports to the Site Management Support TL and works closely with the refugees, volunteers, other SMS staff and DRC’s Site Operations, Shelter, WASH and Protection teams as well as camp level service providers.

Responsibilities: 

To achieve the overall and specific position’s objectives the job holder tasks and responsibilities include, but are not limited to:

Program 

• Assist in overall day to day management of DRC’s camp/site coordination activities including setting up coordination mechanisms, communication with relevant stakeholders, and referrals to the specialized agencies. 
• Support the Team Leader in organizing and supervising household registration, data collection for site-level planning, and the execution of distributions, ensuring that processes are inclusive, well-documented, and in line with humanitarian standards.
• Assist the Site management support team leader in assessing the incidents and needs of the community. Report incidents and findings to the camp management team leader, and support in the site level response. 
• Support the site management support team leader in coordinating capacity building activities to the community-based volunteers, site groups, stakeholders, and DRC SMS team. 
• Support the planning and implementation of program activities related to the provision of services and assistance to vulnerable and at-risk individuals at the site level. To this end, support the Project Team Leader (Site Management) in implementing work plans, and managing program activities accordingly.
• Assist in service monitoring for all the site services including WASH, Shelter, Health, food and raise issues, gaps, and needs to the appropriate stakeholders. 
• Support the site management support TL in emergency preparedness and response at site level including, planning, reporting, assessments, coordination, messaging, relocations and any other relevant activities. 
• Assist in working with Protection, Shelter & Site Development teams in the development of key relationships with site and government leaders to ensure smooth communication, activity implementation, data collection, and community outreach. 
• Assist in monitoring the distribution of all items in the site to ensure that minimum standards and operating procedures are respected and applied. 
• Assist with all procurements and logistical arrangements associated with the camp, in collaboration with DRC procurement and logistics staff.
• Support delivery of assistance in camps as part of programmatic interventions, ensuring that all material needs of individuals and households in the sites requiring assistance are met.
• Support the mobilization and participation of those assisted at site level, with particular emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into the decision-making processes, including supporting the running of community groups and quick improvement projects.
• Support the identification, management, upkeep and oversight of site solutions for vulnerable individuals and households identified by Protection teams during intake and vulnerability screening.
• Support the development of DRC standard operating procedures as well as other strategic documents.
• Support with the mapping of safety risks and other hazards at site level and surrounding communities when feasible.
• Support the development of an effective referral mechanism and service mapping in close collaboration with relevant stakeholders and DRC’s SMS team.
• Provide daily/weekly updates of programme activities and track progress on the activity tracker. 

Reporting 

• Ensure that quality and accurate reports and supporting documentation on program activities related to the provision of Site Management assistance, are submitted timely and daily to the SMS Team Leader. To this end, ensure that both the hard and soft copies of all activity reports are archived on the server and/or uploaded onto online platforms for information management as relevant. 
• Ensure that all information or data shared is done in a manner that upholds the principle of data protection and confidentiality. 

• Minimum 2 years’ relevant experience within a humanitarian organization, prior experience in emergency responses and in refugee/IDPs camps is desirable
• Experience in community engagement mobilization. In particular, awareness campaigns, distributions or emergency response.
• Excellent knowledge of the Umdukhoun context
• Good experience of working directly with communities and local authorities
• Good communications skills; experience with dealing with Communities; 

Computer skills (Word, Excel, PowerPoint) and basic report writing ability

EDUCATIONAL QUALIFICATIONS

• University degree in relevant fields.

LANGUAGES  

• Arabic

English

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES 

• Striving for excellence: You focus on achieving results while maintaining efficient processes. 
• Collaborating: You engage with relevant stakeholders and encourage constructive feedback.
• Taking the lead: You take ownership of tasks and are open to innovation.
• Communicating: You are clear, concise, and respectful in your communication.
• Demonstrating integrity: You uphold and promote the highest ethical standards and DRC's Code of Conduct. 

POSITION DETAILS

• Type of contract: National  
• Contract Length: 6 Month 
• Band: H
• Salary Range Starting from (p.m.): USD 00.00 
• Duty station: Umdukhoun  
• Start date: As soon as possible
• Closing Date for Application: 13/11/2025 

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees. For questions regarding the vacancy.

WHAT WE OFFER       

1. Two Bonuses (during two Eid festivals)
2. Contribution to National Social Insurance and Pension Fund
3. Health Insurance Plan including family
4. Excellent Working Environment and Opportunity for Growth
5. Various Learning and Development Courses

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on “Apply” Button.   
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
3. Mentioning three referees' details of your present supervisor and HR along with past employment supervisor in the CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page. 

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. 

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, 

marital status, or other protected characteristics.   

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment. 

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