MEL Officer - SPARK Project- Gedaref
Mercy Corps

Mercy Corps is a global team of humanitarians working together on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper.

Our mission: to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.

 

 


 Salary Level: 2
 Safeguarding Risk Rating: Level 3
 Section/Unit: Program
 Grade Level: Level 2
 Supervisor: Monitoring, Evaluation and Learning Coordinator
 No. of Post: 1
 Duty Station: Gedaref
 Duration: 5 Months
 Closing Date: 15 July 2025

 
 Background:

ABOUT MERCY CORPS
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold
solutions into action helping people triumph over adversity and build stronger communities
from within. Now, and for the future.
PROGRAM SUMMARY
Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian
assistance and longer-term development efforts in conflict-affected South Darfur, Central Darfur,
South Kordofan, North Kordofan, Kassala, Gedaref, and Khartoum States, supporting host
food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience,
and Market Systems Development.
THE DEPARTMENT AND POSITION SUMMARY
The Monitoring Evaluation Learning (MEL) unit exists to strengthen the monitoring efforts of
support service to programs and its
one of the subunits under the Program Performance and Quality (PaQ) department. The aim of
the MEL unit is to assist programs in specific activities that help quantify, analyze, and document
the output, outcome and impac
management, data analysis, and mapping. The MEL Unit conducts surveys, manages program
data, maps program activities, provides reports and participates in monitoring evaluation and
learning activities. Mercy Corps is looking for an experienced, qualified and business minded
Sudanese to fill the position of MEL Officer.
The MEL Officer position will serve as the focal point for all SPARK monitoring activities and a
coordinating role for MEL assessments, monitoring and reporting. Reporting to a MEL
Coordinator, this is a technical position working in close collaboration with the SPARK team to
ensure that all program needs are being met and that data collection, analysis, storage and
reporting is as planned. The MEL Officer will provide leadership, management and technical
support in the design and implementation of SPARK MEL system. S/he will support the MEL
Coordinator and MEL Manager in training and supervising enumerators for all programs and field
offices. S/he will also support the development of MEL plans and conduct research/studies. S/he
will ensure that learnings are generated and shared back with SPARK program teams and work
closely with the team to liaise with relevant authorities and other organizations to ensure the
implementation of quality programs.



 
 Duties and responsibilities:

ESSENTIAL JOB RESPONSIBILITIES
Design of MEL Systems


Work closely with the MEL Coordinator on the design of County and Program-level
MEL systems
Support in design or review of strategic and thematic area specific results chain and
/ or Theory of Change (ToC) and identify the assumptions that underpin the
expected pathways of change, and subsequently direct data collection efforts to
test those assumptions, for SPARK.


Support the management and implementation of the MEL systems


In coordination with the MEL Coordinator and Program Managers, ensure that all
program MEL plans are implemented.
Manage all operations related to MEL according to individual program MEL plans,
budgets and implementation strategies.
Monitor program implementation, measure impact and calibrate program
strategies and implementation accordingly.
Ensure continued re-evaluation of program activities and that achievements and
best practices are captured and disseminated with resulting activity adjustments.
As part of the learning function, seek to identify learning points across the range
of work carried out, and identify opportunities to share this learning with program
teams.
Implement a robust research design to assess the impact of the program on
-economic outcomes over time. Tracking of
outcomes and impact will be conducted via outcomes surveys for both youth and
market actors.
Oversee data management (collection, cleaning, entry, storage and maintenance
of approved databases etc.) including timeliness and completeness of reporting.
Collaborate with SPARK team to provide weekly, monthly, quarterly and any other
reports as required. Analyze and provide summarized reports as requested.
Coordinate with SPARK team to ensure regular monitoring is being performed as
scheduled and that data collection is adequately completed.
Serve as a liaison between Mercy Corps program staff and collaborating research
institutions for data-based research projects, as directed by the SPARK Project
Lead.


Support MEL Team Management


Working under the MEL Coordinator, s/he will be responsible for the performance
management of enumerators and data collectors in the field.
Track and advise on MEL staffing needs and manage the recruitment and training
of enumerators when necessary to ensure volunteers are of the quality and
capacity for successful implementation of activities.
Facilitate capacity building and technical assistance for MEL staff from program
and implementing partners, to improve the quality of monitoring data and maximize
program-wide learning.


Security


Implement data security measures like access controls and user permissions.
Perform regular backups and disaster recovery planning to safeguard data.
Ensure compliance with security procedures and policies as determined by country
leadership.
Proactively ensure that team members operate in a secure environment and are
aware of policies.


Safeguarding Responsibilities


Actively learns about safeguarding and integrates it into their work, including safeguarding
risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of
participants and fellow team members
Encourages openness and communication in their team; encourages team members to
submit reports if they have any concerns using reporting mechanisms e.g., Integrity
Hotline and other options


Supervisory Responsibility
MEL Assistants and Enumerators


Accountability


Reports Directly To: Monitoring, Evaluation and Learning Coordinator
Works Directly With: SPARK team, MEL Officers, MEL Coordinators and the PAQ Manager.


ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS


Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our program participants, community partners, other stakeholders, and to international
standards guiding international relief and development work. We are committed to actively
engaging communities as equal partners in the design, monitoring and evaluation of our field
projects.


 
 Minimum Qualification, Skills and Experience Required:

MINIMUM QUALIFICATION & TRANSFERABLE SKILLS
1. A graduate degree in statistics, quantitative Economics, Information Technology,
Computer science, Development economics or related field
2. At least 3 years of relevant experience in M&E
3. Wide experience in design and execution of monitoring and evaluation systems is
essential and experience in working in consortia or partnerships is an added
advantage.
4. Proven technical experience in monitoring and evaluation of market facilitation,
development programs, livelihoods, agriculture and value chain, climate smart,
resilience programming is an added advantage.
5. Practical and theoretical knowledge in program monitoring and data collection
methods, including interview techniques.
6. Experience in building and maintaining effective partnerships with implementing
and strategic partner agencies, and government authorities and counterparts.
7. Strong computer literacy with a full knowledge of statistical packages for data
analysis is required.
8. Experience with mobile data collection,
9. Strong English writing and speaking, communication, organization, prioritization
and negotiating skills is required.


SUCCESS FACTORS


The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Sudan. He/She will be an excellent communicator, multi-tasker, and able to work in ambiguous situations as well as possess a meticulous eye for detail to ensure data accuracy and consistency within the database.
He/She should be a tolerant and flexible individual, able to work in difficult and stressful environments and follow procedures. The successful candidate will be focused on team building and capacity-building of staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.
Updated January 2024.


Living Conditions / Environmental Conditions


The position is based in Gedaref and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.


Ongoing Learning


In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Team Efficiency and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.


Equal Employment Opportunity


Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.


Safeguarding & Ethics


Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment
Updated January 2024
process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).




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