ABOUT RI

Relief International (RI) is a leading nonprofit organization working in 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises, and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach —, which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design, and implement the solutions that work best for them.

ROLE PURPOSE: 

Under the supervision of the GBV Officer, the GBV case Worker will oversee provision of survivor- centered case management services to women and girls affected by conflict and specifically providing support to survivors of gender-based violence. He/she will be responsible for providing direct support, including GBV case management and psychosocial support services, to at-risk women and girls and survivors of GBV. The GBV caseworker will oversee identification of the needs of the women and refer them to appropriate care to meet their needs.

KEY AREAS OF ACCOUNTABILITY

• Provide age-appropriate and survivor-centered GBV Case Management services to survivors of GBV and vulnerable women and girls, in line with the Inter Agency GBV Case Management Guidelines, including assessment of survivor’s needs; basic counselling; support to develop and implement a care plan; support to develop and implement a safety plan; and support to access services additional services in line with survivor wishes. 
• Ensure regular follow-up of the implementation of the case plan for each woman.
• Coordinate with other service providers and community focal points to strengthen access to services and build support for survivors 
• Liaise with other Protection actors to coordinate implementation of common standards and consideration of protection issues.
• Identify special needs of the women/girls and liaise with the GBV/Protection Officer to meet these needs.
• Provide confidential referral based on the best interest of the client to other service providers as part of case management; follow-up to ensure that all the cases are adequately receiving needed support once referral has been made.
• Receive cases referred from other partners, safe house, and service providers to provide case management as required.
• Identify mentor and build capacities of community volunteers to provide information and education and how to refer those in need.
• Create and update service map in the area of coverage, coordinate locality level case management meetings.
• Identify gaps / challenges in service delivery and coordinate with relevant actors to ensure that safe and confidential services are made available and accessible to vulnerable women.
• Complete and maintain case management records and ensure that they are stored in a safe and confidential manner.
• Submit weekly and monthly case management reports.
• Input all data on a regular basis and submit to the supervisor for review and approval.
• Conduct an incidence trends analysis each quarter for purposes of learning, future programing, and advocacy.
• Practice self-care.
• Always adhere to the GBV protection guiding principles.
• Perform other duties as assigned.

Safeguarding

• Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
• Consistent with RI’s safeguarding and protection policies, ensure all people who come into contact with Relief International are as safe as possible.

Equity and Diversity commitment

• Demonstrate sensitivity and understanding of systemic diversity and cultural differences.

Ensure that gender equity is addressed in our staffing and programming

• Diploma in counseling psychology, Social Science or related degree is preferred.
• Minimum 3 years of direct psychosocial/counseling and case management experience with a reputable agency; experience working with survivors of violence preferred.
• 1-2 years of experience with NGO or CBO.
• MUST have in-depth knowledge on GBV and responding to GBV in emergency settings.
• MUST have experience with operationalizing GBV principles, knowledge of international humanitarian standards for GBV prevention and response.
• Must have experience working with GBVIMS (Gender Based Violence Information Management System).
• Must be willing to work in a hardship zone /environment.
• Fluent in local language and excellent in English.  
• Women are highly encouraged to apply

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

• Inclusiveness
• Transparency and Accountability
• Agility and Innovation
• Collaboration
• Sustainability