The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.

POSITION PROFILE

Under the direct supervision of the Site Management Support Team Leader, the Site Management Support (SMS) Assistant is responsible for the implementation of DRC Sudan Site Management Support activities guided by the SMS Team Leader and in accordance with approved methodologies and tools, in line with DRC and donor policies and guidelines. 

Additionally, the Site Management support Assistant will develop and maintain good relations with the displaced population and develop effective community engagement and participation mechanisms to support IDPs to take an active role in all aspects of life within the site. He/She will support on the establishment of a transparent and representative governance system in the site.

To achieve the overall and specific position’s objectives the job holder tasks and responsibilities include, but are not limited to:

Program 

• Support the planning and implementation of program activities related to the provision of services and assistance to vulnerable and at-risk individuals at the site level. To this end, support the SMS Team Leader in implementing work plans and managing program activities accordingly.
• Support in training and capacity building & mentoring of community groups to take leadership on activities and representative committees including the organization of recreational activities. Additionally, Train and support the women and youth groups to identify needs and gaps and design community led projects. 
• Support delivery of assistance in settlements as part of programmatic interventions, ensuring that all material needs of individuals and households in the sites requiring assistance are met.
• Support the mobilization and participation of those assisted at site level, with particular emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into the decision-making processes, including supporting the running of community groups and quick improvement projects.
• Support the identification, management, upkeep and oversight of site solutions for vulnerable individuals and households identified by Protection teams during intake and vulnerability screening.
• Support with the mapping of safety risks and other hazards at site level and surrounding communities when feasible.
• Support the development of an effective referral mechanism and service mapping in close collaboration with relevant stakeholders.
• Ensure the community committees are engaged with the community groups to discuss community level issues and ensure representation of different groups in prioritizing interventions in the community.
• Support in terms of Feedback - Complaint response mechanisms including communication with communities such as attending the F-CRM desk and Mobile F-CRM as a focal point as well as carrying out awareness sessions and campaigns. 
• Develop and update 4W/3Ws on regular basis for the sites supported by DRC. 
• Collect site level data including service mapping data.
• Develop summary reports of the sites including information related to the number of individuals, age, gender, and disability.
• Keep records of all minutes of meetings and ensure minutes are stored on SharePoint.
• Ensure all attendance sheets are available for all meetings and are stored on SharePoint.
• Ensure all data is entered and soft/hard copies are archived. 
• Keeps the records of the site different groups including site committees. 
• Any other task as requested by the SMS TL.

Reporting 

• Ensure that quality and accurate reports and supporting documentation on program activities related to the provision of Site Management assistance, are submitted timely and daily to the SMS Team Leader. To this end, ensure that both the hard and soft copies of all activity reports are archived on the server and/or uploaded onto online platforms for information management as relevant. 
• Ensure that all information or data shared is done in a manner that upholds the principle of data protection and confidentiality.

Key stakeholders: 

• Internal: Area Manager, Emergency Manager SMS Team Leader, Protection Team, Emergency Team, Support Services Team.
• External: Other Humanitarian Partners, UNHCR, IOM, HAC, COR, camp representatives and local authorities

SKILLS AND EXPERIENCES

• Minimum 2 years’ relevant experience within a humanitarian organization, prior experience in emergency responses and in refugee/IDPs camps is desirable.
• Experience in community engagement mobilization. In particular, awareness campaigns, distributions or emergency response.
• Excellent knowledge of the Gadaref context.
• Good experience of working directly with Sudanese and Ethiopian communities and local authorities
• Good communications skills; experience with dealing with Communities. 
• Computer skills (Word, Excel, PowerPoint) and basic report writing ability.

EDUCATIONAL QUALIFICATIONS

(University degree in a relevant field (Social Sciences, IHL, Law).

LANGUAGES  

• English 
• Arabic

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES 

• Striving for excellence: You focus on achieving results while maintaining efficient processes. 
• Collaborating: You engage with relevant stakeholders and encourage constructive feedback.
• Taking the lead: You take ownership of tasks and are open to innovation.
• Communicating: You are clear, concise, and respectful in your communication.
• Demonstrating integrity: You uphold and promote the highest ethical standards and DRC's Code of Conduct. 

POSITION DETAILS

• Type of contract: National
• Contract Length: 15 Month
• Band: I
• Salary Range Starting from: 826 00.00 
• Duty station: Gadaref
• Start date: As soon as possible
• Closing Date for Application: 

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees. 

WHAT WE OFFER       

1. Two Bonuses (during two Eid festivals)
2. Relocation Allowance
3. National Social Insurance 
4. Medical Insurance Allowance 
5. Excellent Working Environment and Opportunity for Growth
6. Various Learning and Development Platforms

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.   
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.   
3. Mentioning three referees' details of your present supervisor and HR along with past employment supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless. 

If you have questions, you can visit our FAQ page. 

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. 

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, 

marital status, or other protected characteristics.   

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.