Learning / Development Manager and GEDI / Safeguarding Manager
International Rescue Committee

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future.

 


 Section/Unit: People and Culture (HR)
 Grade Level: 7B
 Supervisor: People and Culture Coordinator
 No. of Post: 1
 Duty Station: Multiable duty stations
 Duration: 9 Monthas
 Closing Date: 31 Dec 2024

 
 Background:

The IRC restarted operations in Sudan in November 2019 after operating from 1982 until 2009, successfully obtaining re-registration in Khartoum with the transitional government, and launching initial programs to support displaced populations in urban settings around Khartoum. Sudan is experiencing multiple challenges generating including macroeconomic crises, armed conflicts and displacement, protracted refugee situations and natural disasters. The result of this crisis is large-scale humanitarian needs across the country leaving an estimated 9.3 million people in need. In response to growing needs in recent months, the IRC has scaled up capacity through the emergency response team and expanded humanitarian activities in the east of the country in response to the Tigrayan refugee crisis. The IRC currently has five field offices in Gadaref, South Kordofan, White Nile, River Nile, and Blue Nile in addition to the head office in Port Sudan, and is looking to expand in program scale, scope, and geographic support over the coming months.

 

Job Overview of Learning/Development Manager:  

 

Under the supervision of the People and Culture Coordinator, the Training and Development Manager is responsible for finding ways to fill the gap of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs, and implements effective methods to educate, enhance performance, and recognize performance. 

Also a part of the responsibilities of this role the Gender Equality, Diversity, Inclusion (GEDI) and Safeguarding Manager is responsible for providing leadership in the IRC Sudan country program’s application of the principles of GEDI and safeguarding. The position assists the country program in setting and achieving meaningful goals for the improvement of the organizational work environment in addition to the application of these principles with our partners and clients. S/he will also be responsible for leading in the implementation of IRC’s GEDI and safeguarding strategies and activities across the country program.   They will also be responsible for advancing the IRC Safeguarding Minimum Standards, working with other stakeholders, and fostering staff learning and dialogue on safeguarding. The individual will also work with IRC partners to support their own safeguarding strategies and approaches, including their prevention, reporting, and response efforts. 



 
 Duties and responsibilities:

Time Commitment: 50% Training and development

Duties/Responsibilities:

  • Conducts annual training and development needs assessment to assess and identify the current skills of the employees and identify skill gaps.
  • Develop training and development programs and objectives.
  • Administers spending against the capacity-building budget.
  • Trains and coaches managers, supervisors, and others involved in employee development efforts.
  • Plans, organizes, facilitates, and coordinates supplies for employee development and training events.
  • Conducts follow-up studies of all completed training to evaluate and measure results.
  • Maintain a complete list of trainings attended by employees.
  • Modifies programs as needed.
  • Exemplifies the desired culture and philosophies of the organization.
  • Works effectively as a team member with other members of management and the P&C staff.
  • Helping the Organization meet its objectives by developing & implementing high-impact learning & development programs in line with business needs and priorities.
  • Establish strong partnerships with peer organizations to gain a strong understanding of current organization/industry issues and opportunities related to learning and development.
  • Conduct organizational needs analysis and create training plans to ensure that all employees have the required competencies to excel in their roles.
  • Review and revise course materials to ensure they align with operating processes, procedures, and systems.
  • Deliver training to various parts of the organization and work with various stakeholders to coordinate and organize training sessions.
  • Collating feedback on completed training to evaluate and measure results and make improvements where required.
  • Conduct training trainer workshops to ensure training, scalability, and effectiveness.
  • Arrange in-house training programs as well as online e-learning models.
  • Liaise with the IRC Talent Development team.
  • Ensure that employees use online platforms like Compass, Kaya, e-Cornell, and Humentum and follow up on the successful completion of courses.
  • In collaboration with the department heads and FCs, coordinate and lead the onboarding process for the country program and ensure the roll of a country-wide monthly orientation program and share the orientation report to the People and culture coordinator every month.
  • Monitor and evaluate the progress of employees through Performance Evaluation.
  • Carry out research and incorporate new methodologies for effective development and overall growth. 
  • Propose other staff development means.
  • Assess the success of development plans and help employees make the most of learning opportunities.
  • Help managers develop their team members through career paths.
  • Stay up to date with the latest developments and trends in the industry. 
  • Evaluate individual and organizational development needs.
  • Implement various learning methods companywide (e.g. coaching, mentoring, job-shadowing, online training etc.)
  • Track budgets and negotiate contracts.
  • Provide P&C leadership support as needed in providing capacity development.
  • Regularly disseminate IRC mandatory and optional training opportunities, track completion, and develop incentive strategies to improve completion rates.
  • Support organizational adherence to the values and principles outlined in IRC Way Standards for Professional Conduct. 
  • Ensure that the Learning & Development System is utilized in an effective manner and that all trainings are completed within the IRC system.
  • Coordinate with all sub-offices, Country offices, regional and HQ office to ensure that Sudan training needs are available in the format of e-learning and classroom.
  • Contribute to the organization and administration of local training courses.
  • Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements.
  • Ensure Mandatory training to all national staff including new, expired etc. Provide statistics upon request and share all the new training trends within IRC with follow-up on the deadlines.
  • Deliver onboarding activities that ensure new employees have a positive experience of IRC and are successfully integrated into their new role and the organization. 

Time Commitment: 50% GEDI and Safeguarding manager 

Senior Management GEDI Support

  • Work with the country leadership to develop GEDI and Safeguarding action plans, including developing and adapting proven and innovative approaches for promoting and building an inclusive and equal office culture and environment.
  • Actively support staff understanding of and engagement in the Strategy Action Plan (SAP), particularly concerning GEDI and safeguarding.
  • Facilitate the enforcement of harassment-free/anti-sexual harassment, safeguarding, respect at work, and other relevant policies.
  • Liaise with the country safety and security focal points to work for more gender-inclusive country risk analysis and safety training to improve recognition of women-specific security concerns.
  • In collaboration with the regional focal points, oversee the development and implementation of the GEDI and safeguarding national action plans. 
  • Work with program leads to build their understanding and ability to apply sector-specific approaches to deliver more gender-equitable and safe programming by conducting gender analysis of program activities. 
  • Support relevant departments with conducting robust initial and post-investigations of all safeguarding concerns raised by staff, and/or external parties. 
  • In collaboration with key country and People and culture staff, review, modify, design, and support implementing key processes, practices, and tools to help guide more gender-equitable People and culture policies and practices. 
  • Work closely with relevant teams to prepare and disseminate GEDI and safeguard information.
  • Identify and analyze barriers to Gender, Diversity, and Equity and Inclusion (GDEI) within projects, partnerships, and services delivered to the communities served by IRC.

 

GEDI and Safeguarding Support 

  • Recognize programmatic gaps in GDEI and collaborate with HR to formulate effective strategies for overcoming these gaps.
  • Conduct and create awareness-raising sessions and training programs on GEDI-related issues
  • Facilitate communication on gender GEDI matters between field and country office staff, GEDI focal points, Senior Management Team (SMT), Employee Resource groups (ERGs)
  • Attend Training of Trainers (TOTs) on GEDI-related topics to enhance personal knowledge and skills.
  • Contribute to regional and global dialogues and initiatives focusing on GEDI.

Work with P&C to ensure a coordinated, well-tracked system to track the orientation of newly hired staff, enumerators, incentive workers, etc., to IRC policies, reporting pathways, and basic survivor referral and support options 

  • Work with P&C to ensure that basic information on IRC safeguarding policies and expected behaviors is part of all IRC job postings 
  • Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies 
  • Work with the P&C actors in conducting GEDI analyses of P&C data and policies, ensuring recruitment and career support are aligned with GEDI values and principles 
  • Support P&C and other support teams to deliver and track progress on Safeguarding Minimum Standards in the Country Program / Office
  • Support in oversight and implementation of the GEDI and Safeguarding Action Plans and ensure that planned activities are delivered on time and within scope and meet technical standards.
  • Support the design, review, and implementation of key GEDI tools to help guide more gender-equitable P&C policies and practices and Design initiatives addressing identified inequalities based on needs assessment.
  • Support contextual adaptation, design, and roll-out of information, education, and communication (IEC) materials on GEDI and safeguarding for the country program.
  • Support in liaison with the country safety and security focal points for more gender-inclusive country risk analysis and safety training and to allow for improved recognition of women-specific and marginalized groups' security concerns.
  • Support in coordinating the efforts of Gender Equality/GEDI Champions, W@W and other ERGs as well as Safeguarding Focal Points based in the country and field offices, convening regular meetings and capacity strengthening, and providing technical support towards formation and implementation of country-specific focal points TORs. 

 

GEDI and Safeguarding Support within Programs

  • Support in providing inputs to proposals and reports and provide technical input throughout the program cycle.
  • Support programs in applying sector-specific approaches to deliver more gender-responsive, inclusive, and safe programming by among other things, conducting gender and intersectional analysis of program activities. 
  • Support program teams to deliver and track progress on Safeguarding Minimum Standards in the Country Program / Office
  • Support IRC Protection team as requested to establish and disseminate information on basic referral and response pathways for survivors of violence, exploitation and abuse, in coordination with inter-agency efforts 
  • Work with program coordinators and MEAL to ensure that client feedback mechanisms and registers include PSEA/safeguarding reporting channels and protocols
  • Meet with other agency safeguarding focal points to understand existing systems and inter-agency processes (e.g., PSEA network), and to ensure that IRC reporting channels are integrated into inter-agency efforts 
  • Support in monitoring program implementation through field visits, focus group discussions, and key informant interviews with staff and clients. Produce reports to demonstrate impact, progress against action plans and inform ongoing and future program design.
  • Support efforts to strengthen the capacity of implementing partners to deliver gender-responsive, inclusive, and safe programs and on safeguarding.
  • Participate in country forums, conferences, and clusters focusing on GEDI and safeguarding to develop and maintain effective working relationships with all stakeholders - including community leaders, international and local NGOs, UN agencies, community-based organizations, and other IRC sectors to enhance multi-agency and multi-sectoral cooperation and coordination.
  • Invest in building the capacity of local organizations and individuals to sustain GDEI efforts beyond the initial implementation phase.

 

Staff Support

  • Oversee GEDI champions in all field offices across the country. Organize monthly coordination calls as well as ad hoc communications. 
  • Serve as IRC Way Day ambassador for the country program, ensuring the successful rollout of the annual events at IRC Sudan offices, including follow-up and completion of necessary courses and tracking staff attendance.
  • Build staff capacity to ensure our human resource practices are gender-sensitive, inclusive, and equitable.
  • Provide orientation and on-job training to IRC staff on gender mainstreaming, gender core concepts, and safeguarding. Support contextual adaptation, design and roll-out of information, education, and communication (IEC) materials on gender and safeguarding for the country program, including delivery of trainings on different aspects.
  • Support the reporting and investigating safeguarding concerns raised by staff, clients and/or external stakeholders. 
  • Support Women@Work groups by providing technical guidance, facilitating scheduling meetings, documenting meeting outcomes and communicating to IRC Sudan leadership. 
  • Work closely with the Safeguarding Focal Points within the Country program across all field sites 
  • Work closely with the Protection team towards strengthening the Client Feedback aspect of Client Safeguarding, supporting protection assessments and analyses.

 
 Minimum Qualification, Skills and Experience Required:

Educational Requirements:

  • Master’s /BA degree in Business Administration, Human Resources Management, Psychology, LLB, or other related field

 

Preferred experience & skills: 

  • 5+ years of work experience as a Learning and Development Specialist, Training and Development Manager, or a similar role, experience designing and implementing employee development programs, and professional experience with gender equity and P&C.
  • Familiarity with gender equality and safeguarding standards and principles, international mechanisms on safeguarding and gender equality.
  • Up-to-date knowledge of effective instructional models and resources.
  • Good understanding of organizational growth. 
  • A Certified Professional in Learning and Performance (CPLP) credential is advantageous.
  • Strong presentation skills.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development.
  • Demonstrated experience/understanding of organizational and/or P&C policies and practices.
  • Familiarity with e-learning platforms and practices.
  • Proficient in MS Office and Learning Management Systems (LMS)
  • Excellent communication and negotiation skills; sharp business acumen.
  • Ability to build rapport with employees and vendors.

IRC is an equal employment opportunity employer.  IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, or disability. 

 

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation, and Combating Trafficking in Persons.

 

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances. Females are highly encouraged to apply.




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