ABOUT MERCY CORPS

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

PROGRAM SUMMARY

Mercy Corps has been operational in Sudan since 2004, and currently has a country office in Port Sudan and field offices in South Darfur, Central Darfur, South Kordofan, North Kordofan, Kassala, River Nile, Northern and Gedaref states. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, resilience, and Market Systems Development. Mercy Corps’ Sudan crisis response seeks to meet the humanitarian needs of vulnerable Sudanese and other conflict-affected people across the country. Mercy Corps Sudan is recognized as a leader in market systems, agricultural, and food security and building on this experience, the Mercy Corps Sudan humanitarian program will layer in resilience and other program activities where appropriate and feasible to do so.

The Sudan SOMOUD - Enhancing Community Resilience Project is an initiative funded by the World Bank which has two interlinked components: 

Component 1: Community Led Basic Service Delivery. This component supports: (i) delivery of improved community led basic services; (ii) temporary engagement of frontline workers and volunteers in select sectors; (iii) project management and technical assistance costs; and (iv) technical assistance and training to select local authorities. 

Component 2: Improving Food Security. This component supports: (i) increased resilience and production of select crops and protection of livestock assets in rural areas that supply food to the target communities; (ii) agricultural value chains; (iii) the scaling-up and strengthening of community consumer cooperatives and organizations and community food centers that distribute agricultural outputs and provide affordable food to vulnerable groups; and (iv) project management and implementation costs. 

THE POSITION   Summary

The Project Officer - Consumer Cooperatives will be responsible for supporting the establishment, growth, and sustainability of consumer cooperatives in Gedaref under the SOMOUD program. This role requires working closely with community members, cooperative groups, and local authorities to build capacity, promote best practices, and ensure cooperative success. The ideal candidate will have experience in community engagement, cooperative management, and capacity building in rural or conflict-affected settings.

ESSENTIAL JOB RESPONSIBILITIES 

Cooperative Development and Support

• Identify and support the formation of consumer cooperatives, working with community leaders, farmer groups, and other stakeholders.
• Provide technical assistance to cooperatives on organizational management, governance, and operations to enhance effectiveness and member participation.
• Assist cooperatives in sourcing, pricing, and distributing essential goods and services, ensuring accessibility and affordability for members.

Capacity Building and Training

• Design and deliver training programs for cooperative members on topics such as governance, financial management, supply chain management, and customer service.
• Develop resources and tools to strengthen cooperative members’ understanding of cooperative principles and business strategies.
• Offer continuous mentorship and support to cooperative leaders, fostering self-sufficiency and resilience.

Market Linkages and Partnerships

• Facilitate connections between cooperatives and suppliers, distributors, and other relevant market actors to establish reliable supply chains and enhance purchasing power.
• Support cooperatives in negotiating favorable terms with suppliers and engaging with local businesses to expand access to goods and services.
• Collaborate with financial institutions to explore opportunities for cooperatives to access credit, savings, and other financial products.

Community Engagement and Stakeholder Collaboration

• Build and maintain strong relationships with community members, local authorities, and other stakeholders to promote the benefits of consumer cooperatives.
• Organize and participate in community events, focus groups, and feedback sessions to raise awareness and foster support for cooperative activities.
• Coordinate with other component of the SOMOUD program to integrate efforts, share insights, and maximize the impact of community-focused initiatives.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Safeguarding Responsibilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

SUPERVISORY RESPONSIBILITY: 

None

ACCOUNTABILITY

Reports Directly To: SOMOUD Project Manager

Works Directly With: Private Sector Partnership Manager, Grants Coordinator, MSD Technical Lead, Project Engineer, MEL Coordinator, MEL Officer, Sub Awards Officer

ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

MINIMUM QUALIFICATION & TRANSFERABLE SKILLS 

• Bachelor’s degree in Community Development, Business Administration, Social Sciences, or a related field.
• Minimum of 3 years of experience in cooperative management, community mobilization, or capacity building, preferably within rural or conflict-affected settings
• Strong understanding of cooperative principles, group management, and small business development.
• Demonstrated experience in delivering training and building capacity among community groups.
• Proven ability to engage with diverse stakeholders, including community members, government officials, and private sector actors.
• Excellent interpersonal and communication skills, with fluency in Arabic and proficiency in English.
• Ability and willingness to travel frequently to rural and remote areas.

SUCCESS FACTOR

The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. A professional standard of program, finance and procurement ethics as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. The post must be willing to travel to Mercy Corps field offices and project sites. 

ORGANIZATIONAL LEARNING

Ongoing learning in support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

DIVERSITY, EQUITY & INCLUSION

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

EQUAL EMPLOYMENT OPPORTUNITY

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Females are highly encourage to apply.