About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

You will provide comprehensive and timely information, clerical, and administrative assistance to meet specific HR service needs that support high-quality programs serving the poor and vulnerable. You will deliver quality support in your role, applying clearly defined HR processes, procedures and service standards. 

Roles and Key Responsibilities:

• Provide administrative and clerical support to HR transactions and processes. Prepare, type, photocopy and scan employment-related documentation, such as employment contracts, termination letters, salary technical adjustments letters, materials for staff learning and development events, etc. 
• Provide responsive and high-quality service to employees with requests on personnel administration and clerical issues.
• Provide support to recruitment process: collecting CVs, greeting candidates, setting up tests and interviews, Bridger check, etc.
• Compile documentation and data, perform data entry and data verification on personnel administration transactions (e.g. leave balances, staff attendance, etc.).
• Support maintenance of personnel files, compiling and updating employee records (hard and soft copies) 
• Contribute to coordinating logistical arrangements for staff events, such as staff retreats, staff learning and development events (workshops, trainings), orientations, welcome/farewell parties.
• Collect the necessary documents to issue staffs ID cards and support on claim.
• Keep copies of consultants and temporary services’ contracts in a file and follow their payments in coordination with the concerned departments. Update tracking lists on weekly basis. 
• Responsible to update the HR online platform regularly.

Perform other related duties as assigned

Basic Qualifications

• Bachelor’s degree in relevant field is required. Professional diploma/certificate or courses in Administration or Human Resources Management a plus.
• Minimum of two years’ work experience in an administrative and/or human resources assistant role with some familiarity of human resources practices. 
• Experiences with an international organization a plus.

Required Languages – Excellent Command of English and Arabic 

Travel - include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to X %.

Knowledge, Skills and Abilities 

• Excellent organizational skills with great attention to detail 
• Able to maintain confidential information
• Self-motivated to perform routine tasks independently and meet deadlines 
• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook.
• Expertise on Microsoft Excel.
• Very Good communication skills

Preferred Qualifications

• Experience using MS Windows and MS Office packages, in particular Excel and Word. Hands-on experience with data entry into online databases and forms. 
• Attention to detail, ability to organize paperwork in a methodical way. 
• Discreet, details and clients-oriented, patient and willingness to learn new things; and, 
• Prior work experience with international humanitarian organizations, non-government or 
• government institutions/organization in a multi-cultural setting is an advantage

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities (if none, state none)

Key Working Relationships: 

Internal: All departments 

External: Labor office – HAC and other legal institution

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer