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Mercy Corps is a global team of humanitarians working together on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper.
Our mission: to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.
Background: About Mercy CorpsMercy Corps is a leading global organization powered by the belief that a better world is possible.
Department SummaryThe Monitoring Evaluation Learning (MEL) unit exists to strengthen the monitoring efforts of Mercy Corps’ programs. The MEL unit provides technical support service to programs and its one of the subunits under the Program Performance and Quality (PaQ) department. The aim of the MEL unit is to assist programs in specific activities that help quantify, analyze, and document the output, outcome and impacts of Mercy Corps’ programs including data collection, data management, data analysis, and mapping. The MEL Unit conducts surveys, manages program data, maps program activities, provides reports and participates in monitoring evaluation and learning activities. Mercy Corps is looking for an experienced, qualified and business minded Sudanese to fill the position of Database Management Specialist.
Program / Department SummaryThe Community Accountability and Reporting Mechanism (CARM) unit exists to strengthen program efforts and ensure accountability to community and participants. The CARM Unit creates awareness across communities, collect, collate feedback and facilitate provision of timely feedback using appropriate feedback channel as documented in CARM SoP.
General Position SummaryA Community Accountability and Reporting Mechanism (CARM) is an essential part of Mercy Corps' commitment to excellence and integrity, by providing individuals, organizations, local groups, and other stakeholders a means of raising concerns about potential staff misconduct or sharing feedback or programmatic activities (positive and negative) with Mercy Corps, independently from program operations. In the context of Sudan, rolling out and implementing CARM will ensure that the Sudan team will continue to uphold Mercy Corps' high standards of accountability, The CARM Assistants across all field locations will support CARM implementation. The successful candidate will divide his/her time between the continued establishment, maintenance, management, and adaptation of CARM implementation and rollout of CARM across the portfolio. |
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Duties and responsibilities:
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Minimum Qualification, Skills and Experience Required: Knowledge and Experience
Proven experience in developing or contributing to accountability frameworks, Standard Operating Procedures (SoPs) for feedback mechanisms
Success FactorsThe ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Sudan. He/She will be an excellent communicator, multi-tasker, and able to work in ambiguous situations as well as possess a meticulous eye for detail to ensure data accuracy and consistency within the database.
He/She should be a tolerant and flexible individual, able to work in difficult and stressful environments and follow procedures. The successful candidate will be focused on team building and capacity-building of staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor. |
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Living Conditions / Environmental ConditionsThe position is based in Kassala and requires up to 70% travel to different field locations across the state. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues. Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
ORGANIZATIONAL LEARNING Ongoing learning in support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
DIVERSITY, EQUITY & INCLUSION Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).
EQUAL EMPLOYMENT OPPORTUNITY Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS The position is based in Kassala. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues. |
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