Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need as the official international humanitarian agency of the Catholic community in the United States, Catholic Relief Services eases suffering and provides vital assistance to the poorest and most vulnerable people around the world. 

About Project Insight

Project Insight is CRS' initiative to improve Finance, Human Resources and Supply Chain functions, including through a global rollout of Oracle technology. Improved processes will make CRS more efficient; using timely, accurate data for decisions will make CRS more effective. By equipping our staff with tools for better stewardship, Insight will help us to better meet the needs of those we serve. 

Job Summary

CRS is implementing an Oracle Cloud Enterprise Resource Planning system, called "Insight" within the agency. The web-based, real-time system will help to give more visibility and control of daily operations. As the country program (CP) started implementing Insight in February 2023, continuous support for its implementation at the country level is crucial and demands full-time support.

As a member of the Country Program Operations Team, the Insight Advisor supports the country program to use Insight for all day-to-day activities in SCM and operation. The Advisor functions as Supply Chain Insight Lead for Sudan and coordinates and liaises with CRS Sudan Insight Lead (Deputy Country Representative - Operations) and country main office and field offices. The Advisor will coordinate with the Insight Lead (Deputy Country Representative - Operations) and country Supply Chain Manager to ensure full, effective and efficient utilization of Insight as the definitive reliable source of the country’s operations and data.

Job Responsibilities

• Be the primary point of contact between the CRS Sudan and GSCM and the regional SC team for all SCM aspects of the Insight implementation and related activities.
• Responsible for regular updates on project status, challenges, and solutions to regional, and GSCM teams.
• Ensure quality hypercare support is consistently applied.
• Support field staff in maintaining and using Insight for supply chain management activities through online and onsite support modalities.
• Coordinate and collaborate with finance to ensure Insight is used for its intended purpose by complying with CRS policies and procedures.
• Analyze and act on aged POs in the procurement module in coordination with the finance, program, and procurement team.
• Closely work with program managers and finance in analyzing commitments per project and reconciling with Financial Reports.
• Propose for Insight SCM process and procedures improvement to regional and GSCM teams in the context of CRS Sudan needs.
• Support and assist supply chain, operations, and programming staff in data quality aspects of Insight.
• Closely work with different Inventory Organizations in completing monthly Stock Cycle counts and yearly Physical Inventory Counts following the CRS policy and procedures.
• Analyze different reports generated from Insight and give feedback to supply chain staff on identified gaps.
• Facilitate and help supply chain, operations, and programming staff in solving problems related to Insight.
• Create and maintain proper conditions for learning and better usage of Insight and its outputs for different decision-making.
• Serve as Acting Insight Lead, as requested.
• Understanding of proposed system designs, associated training requirements, and potential for errors or need for intensive support throughout Insight use.
• Organize onsite and remote training for the field staff in coordination with the Insight Lead based on need
• Disseminate and orient staff on new developments and releases from GSCM and regional teams.
• Develop and maintain a strong working relationship with application end-users and management to continuously improve their user experience.
• Provide ongoing support for the technical aspects of Insight.
• Support, and as requested, provide Project Insight training with other Insight Area Leads

Supervisory Responsibilities: None

Key Working Relationships: 

Internal: Deputy Country Representative - Operations(Insight Lead); Project Insight Areas Lead (Finance, HR, Supply Chain), ICT staff, Programming Staff, EARO Insight Team; HQ Insight Team.

External: None

Agency-wide Competencies (for all CRS Staff):

• These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Required Qualifications and Experience:

• Bachelor's degree in Business Administration or other relevant discipline required. Master's degree is strongly preferred.
• Minimum of 3 years work experience, in Commodity or General Stock Management, Logistics, procurement, or equivalent
• Experience working with INGO or UN preferred.
• Strong knowledge of business processes and Supply Chain policies .
• Experience in capturing knowledge and learning and communicating this to various audiences using different means/tools.

Personal Skills

• Excellent relationship management skills with the ability to influence and get buy-in from people, not under direct supervision.
• Strong strategic, analytical, organizational, and systems thinking skills with capacity to see the big picture and ability to make sound judgment.
• Ethical conduct in accordance with recognized professional and organizational codes of ethics.
• Strong communication, presentation, facilitation, training, mentoring and coaching skills.
• Proactive, resourceful and results-oriented.

Travel Required: 25% travel supporting sub and field office

Language Requirements: Proficient writing and speaking in English and Arabic are required. 

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

 Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer.

CRS's emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at

the office, and flexible working hours where possible.

(The position is contingent on donor funding).

Submission location: - 

If interested, please submit cover letter, resume and copies of your education and work certificates to sudanjob.net. Ensure that your cover letter or resume has a phone number here you can be reached.