Administrative Assistant / Receptionist
ICRC
 Duty Station: Port-Sudan
 Closing Date: 13 Oct 2024

 
 Background:

The International Committee of the Red Cross(ICRC), an impartial, neutral, and independent organization striving to protect and assist the victims of war and internal violence, has been working in Sudan since 1978. The ICRC is looking for an enthusiastic and motivated person to fill the position of Admin Assistant/Receptionist Opening in Port-Sudan.

Purpose: 

The staff member will act as the first person of contact in Khartoum delegation with beneficiaries and stakeholders. S/he will play an important role in supporting users in the delegation and advance the implementation of the Information Management guidelines and procedures.



 
 Duties and responsibilities:

  • Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.
  • Understands and adheres to the ICRC Code of Conduct.
  • Understands the roles of the components of the International Red Cross and Red Crescent Movement.
  • Respects and observes staff regulations and security rules at all times.
  • Develops and maintains a pleasant and conducive working environment with colleagues and line managers.
  • May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.
  • Welcomes visitors, provides them with information and directs them to the appropriate staff member or department.
  • Maintains the visitors’ logbook – recording all relevant information and managing the distribution of visitors’ badges. 
  • Coordinates with security officer and security guards the arrival of VIP visitors to the delegation, as well as reports issues when needed.
  • Answers and redirects incoming calls as necessary. 
  • Acts as Information Management (IM) first level of support to users and provides proximity support and handle requests through the proper tools and directions. 
  • Provides basic trainings and presentations to users on Information Management tools and themes and monitors the effectiveness of their acquired knowledge.
  • Receives all the incoming mail, file them properly and attributes to the concerned department.
  • In collaboration with the Information Management (IM) Team, prepares, sends, and receives pouches from/to different ICRC sites. Follows up the receipt confirmation messages and monitors the seals of the pouches and reports as necessary should the seal was broken before arriving to you.
  • Manages the orders of the business cards of the Delegation staff members.
  • Assists the Information Management (IM) team in running regular inventories for the department stationary.
  • Prepare for meetings by setting up meeting rooms and materials, including the setup for conference calls and presentations. 
  • Sends travel requests for the Management and visitors, makes the required follow up in coordination with the IM team.

 
 Minimum Qualification, Skills and Experience Required:

  • High school diploma or equivalent training.
  • 2 years’ experience in a similar position.
  • Very good command of written and spoken English.
  • Computer proficiency.

  • Interested candidates are requested to submit their complete files only in English (CV, motivation letter and certificate) on Sudanjob.net website before 13th of October 2024.
  • The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.



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