CHILD SAFEGUARDING: 

Level 3 - The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context all posts are considered to be level 3 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.

ROLE PURPOSE: 

Under the overall guidance and supervision of the Head of Safeguarding, the Safeguarding Manager is responsible for overseeing the day-to-day operations of the safeguarding (SG) team within the Country Office (CO). This role is critical in ensuring the effective implementation of safeguarding policies and procedures, promoting a culture of safety, and fostering an environment where all stakeholders are aware of their responsibilities in preventing abuse and responding to safeguarding concerns.

Functions / Key Results Expected

Team Management: 

• Lead and manage the SG team, providing guidance, support, and performance evaluations to ensure effective operations and accountability.

Policy Coordination: 

• Coordinate the implementation, and review of safeguarding policies and procedures to ensure compliance with organizational standards and best practices.

Monitoring and Evaluation:

• Establish and maintain robust monitoring and evaluation systems to assess the effectiveness of safeguarding practices.
• Conduct regular audits of safeguarding practices across different operational areas to ensure adherence to protocols.
• Prepare comprehensive reports on audit findings and recommend actionable improvements to the Head of Safeguarding.
• Analyze data and trends related to safeguarding incidents to inform strategic decisions and policy adjustments.

Training Development:

• Design, implement, and facilitate comprehensive training programs for staff and partners on safeguarding principles, reporting mechanisms, and response strategies.
• Evaluate the effectiveness of training programs and adjust based on feedback and emerging needs.

Reporting and Documentation:

• Ensure accurate and timely reporting of safeguarding incidents and concerns, maintaining detailed records for accountability and transparency.
• Develop and maintain a centralized database for tracking safeguarding incidents and responses.

Stakeholder Engagement:

• Collaborate with internal stakeholders, including heads of departments, area managers, and the Head of Program Implementation, to promote safeguarding initiatives and build strong partnerships in implementing safeguarding strategies.
• Represent Save the Children (SCI) at external meetings, such as PSEA Network meetings, to advocate for safeguarding practices and share insights.
• Organize stakeholder workshops and forums to raise awareness and share best practices in safeguarding, fostering a culture of collaboration and mutual support.

Case Management and Investigations:

• Oversee case management processes for safeguarding incidents, ensuring timely and appropriate responses.
• Lead and coordinate investigations into safeguarding concerns, ensuring adherence to ethical standards and confidentiality.
• Collaborate with relevant authorities and organizations during investigations, providing necessary support and documentation. 

Crisis Management:

• Develop and implement crisis response plans for safeguarding incidents, ensuring that all team members are trained in these protocols.
• Act as a point of contact for urgent safeguarding concerns, providing guidance and support as needed.

Risk Management:

• Monitor and assess safeguarding risks within the organization and its programs.
• Develop and implement risk mitigation strategies and measures.
• Regularly review and update safeguarding policies and procedures to address emerging risks and best practices.
• Maintain a risk register and ensure appropriate actions are taken to address identified risks.

Safe Programming:

• Ensure that all programs and activities are designed and implemented with a strong focus on safeguarding principles.
• Collaborate with program managers and sector leads to integrate safeguarding into program design, monitoring, and evaluation.
• Develop and implement sector-specific safe programming materials and trainings.
• Monitor and evaluate the effectiveness of safe programming measures and make recommendations for improvement.

Policy Advocacy:

• Advocate for the integration of safeguarding principles into organizational policies and practices at all levels.
• Actively participate in kick-off meetings, quarterly review meetings, and operational meetings to ensure that safeguarding is reflected in all discussions and decisions.
• Stay updated on national and international safeguarding policies to ensure alignment with best practices.

COMPETENCIES AND BEHAVIOURS (our Values in Practice)

• Integrity: Demonstrate a commitment to ethical practices, transparency, and accountability in all safeguarding matters.
• Collaboration: Foster a spirit of teamwork and collaboration within the SG team and with other departments and external partners.
• Empathy: Exhibit sensitivity and understanding towards individuals affected by safeguarding issues, ensuring their voices are heard and respected.
• Adaptability: Be flexible and responsive to changing circumstances, demonstrating resilience in the face of challenges.
• Commitment to Learning: Continuously seek ways to improve safeguarding practices and stay informed about the latest trends and developments in the field.
• Applying Technical and Professional Expertise:
• Makes decisions based on expertise and experience without unnecessary deferral.
• Shares knowledge and best practices to enhance team performance.
• Seeks new ways to apply technical standards within the team.
• Delivering Results:
• Delivers timely and effective results using available resources.
• Takes responsibility for their work and its impact on others.
• Plans and performs tasks well without direct supervision.
• Innovating and Adapting:
• Suggests creative improvements and better ways of working.
• Applies successful ideas from others to overcome challenges.
• Adjusts tasks and priorities to perform effectively under changing conditions.
• Communicating with Impact:
• Conveys complex issues clearly and confidently.
• Promotes dialogue with stakeholders through active listening.
• Adapts communication style to maximize support and engagement.
• Networking:
• Actively participates in networks to share and access best practices.
• Maintains and develops contacts, keeping them informed.
• Understands mutual needs in relationships with contacts.