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Background: The International Committee of the Red Cross(ICRC), an impartial, neutral, and independent organization striving to protect and assist the victims of war and internal violence, has been working in Sudan since 1978. The ICRC is looking for an enthusiastic and motivated person to fill the position of Travel/Protocol Officer in Port-Sudan. Purpose: The Travel/Protocol Officer ensures that Travel/Protocol activities are organized smoothly, including coordination of pick-up / drop-off of ICRC staff and guests, travel arrangements, visas, official registration, and accommodation.
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Duties and responsibilities:
- Ensures that staff and guests are met on arrival and brought to suitable accommodation (hotel, apartment, house).
- Interacts with relevant authorities (ministries, consulates, etc.) regarding certificates, visas, permits, registration, etc.
- Contact the different Embassies inside and outside Sudan in relation to the visa needs for the ICRC Staff
- Handle the travel task including the full arrangements (NEO guidance, flight options, communication with the GBT and travel department in GVA, in addition to the visa check).
- Prepare the official letters and correspondences to be submitted to MFA, MOI and other respective authorities.
- Keeps all appropriate databases up to date on staff members, missions/other travel, document validity, residences, and any other relevant information (schools, airlines, telephone numbers, etc.).
- Organizes Welcome files, business cards, briefing programmes, and tours of the delegation for new arrivals.
- Organizes the Welcome side of events/meetings/seminars, coordinating with the parties concerned.
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Minimum Qualification, Skills and Experience Required:
- High school or professional school
- Bachelor's degree, an associate degree or equivalent higher-education degree in administration, travel industry, tourism, or similar field
- 4 years’ experience in a similar position
- Very good command of written and spoken English.
- Computer proficiency and ability to run specific software.
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