About CRS:
CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.  CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation

Job Summary: 

You will partner with the Country HR Team to provide Human Resources (HR) support and guidance for the main office/PDP in the execution of high-quality programs serving the poor and vulnerable. You will analyze and anticipate HR programs, services, and operations needs and challenges in the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration and introduce improvement solutions. 

 

Roles and Key Responsibilities:

• Provide guidance and coaching to guide senior management and supervisors at the field offices to mitigate risks on complex HR issues, in identifying, understanding and implementing country-program policies and practices related to workforce planning, REDI, safeguarding, performance, discipline, positive employee relations and related topics, and Gender balance. Â 
• Advise field office senior management, project leads and operations teams on organization and staffing structures, organization effectiveness and change management, inclusion, diversity, HR Reports and Workforce Analytics.
• Provide oversight on recruitment processes and ensure that that all phases of staff recruitment processes are conducted in an efficient manner and in accordance with CRS policies and procedures. Support the field Senior Management Teams and hiring managers in Job Description development and job alignment to the band, ensure JDs and selection processes are aligned with Respect, Equity, Diversity, Inclusion (REDI) requirements and develop and maintain REDI recruitment data management procedures in coordination/consultation with the Head of HR at the CP level. 
• In consultation with the Head of HR, support in salary administration including making salary offers, reviews and alignment as per the compensation guidelines and salary structure
• Review of onboarding and offboarding data analysis reports to determine the successes and areas for improvement
• Serve as the primary gender focal point for HR, participate and take lead in gender action planning and implementation.
• Establish an effective approach to understanding, reducing, and resolving employee relations matters. This will include supporting supervisors improve team management skills, deal firmly and promptly with performance issues, and manage staff related conflicts effectively; advising management on confidential and complex human resources and employee relations issues and liaising with local legal counsel as needed
• Conduct periodic analysis and surveys to monitor the culture to ensure staff actions reflect CRS guiding principles where respect, equity, diversity and inclusion are valued.
• Support the Head of HR to develop staff succession and retention strategy in consultation with Senior Management
• Oversee record keeping through personnel files and/or Insight that adheres to required CRS, donor, and local law regulations. As needed provide analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
• Organize and coordinate the Field staff general orientation and training regarding HR policies, procedures, processing and in line with the Sudan Labor Lawas requirements and the CRS Global and Country Program HR policies.

Basic Qualifications

• Bachelor's degree in human resources management or business administration required. Master’s degree in HR Management, Business Administration or Organizational Development preferred.
• Minimum of seven years’ work experience in HR, preferably with an International or local NGO, with at least five in a senior management role with an international organization with strong knowledge of HR best practices and standards. 
• At least three of these years managing an HR function including staff management experience.
• Experience with and demonstrated ability to analyze, interpret and advise on employment laws, regulations, policies, principles, concepts, and practices for various countries.
• Proven experience in presenting, facilitating, coaching, and capacity building on HR topics.
• Proven experience in developing talent management strategy 

 

Required Languages - English and Arabic required for verbal and written communication. 

 

Travel - Must be willing and able to travel at least 30 % of the time to field locations in the country.

 

Knowledge, Skills and Abilities 

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship. 
• Excellent strategic and analytical skills with ability to make sound judgment and decisions.
• Very good planning, monitoring and organizational skills.
• Able to maintain confidential information.
• Proactive, resourceful, solutions oriented and results oriented.
• Experience in safeguarding desired, including investigating safeguarding matters, and training staff on safeguarding.
• Strong customer service orientation with excellent communication, interpersonal and negotiation skills 

 

Preferred Qualifications

• Additional education may substitute for some experience.
• Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
• Staff management experience.
• Strong experience in presenting, facilitating, and coaching on HR topics.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.

 

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

 

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

 

Supervisory Responsibilities: HR Officer

 

Key Working Relationships: 

Internal: Head of Human Resources, Deputy HRM (Port Sudan), Head of Operations, Country Representative, Head of Programming, all CRS Sudan staff, regional HR advisors

External: Legal Advisors, government bodies Â

 

If applicable: Work Conditions/Environment Conditions

 

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

 

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

Equal Opportunity Employer.

(The position is contingent on donor funding) .

Submission location: - 

If interested, please submit cover letter, resume and copies of your education and work certificates to Catholic Relief Services- Sudan - West Darfur – ElGeniena Office. Ensure that your cover letter or resume has a phone number here you can be reached.