ABOUT MERCY CORPS

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

PROGRAM SUMMARY

Mercy Corps has been operational in Sudan since 2004 and currently leads humanitarian assistance and longer-term development efforts in conflict-affected South Darfur, Central Darfur, South Kordofan, North Kordofan, Kassala, Gedaref, and Khartoum States, supporting host communities, IDPs, returnees and refugees. Mercy Corps’ current areas of programming include food security and livelihoods, WASH, health, nutrition, peace building and protection, resilience, and Market Systems Development.

THE POSITION   Summary

Program / Department Summary 

Mercy Corps (MC) Europe has been working in Sudan since 2009 with the goal of supporting the transition to a fair and lasting peace by implementing programs that promote long-term, sustainable development and contribute to secure, productive and just communities. MC Europe is facilitating recovery by addressing economic recovery needs and laying the groundwork for long-term development. MC Europe’s work in Sudan has three major components: Civil Society Development, Economic Recovery and Development and Humanitarian Assistance with activities that span many sectors including agriculture, market and livelihoods development, water/sanitation, capacity building, peace building, infrastructure rehabilitation, emergency distribution. MC Europe is committed to long-term programming in Sudan and faces numerous opportunities for expansion.  

Through funding from ECHO, the Cash Consortium of Sudan (CCS)  will establish an effective, efficient and people-centred response to the complex humanitarian emergency in Sudan. The CCS will reach an estimated 533,109 individuals across 44 localities in 612 states with a harmonised and scaled approach to multi-sectoral cash assistance for basic needs. Targeted locations include both the worst conflict-affected areas, as well as displacement hot spots. The CCS includes 5 INGOs and 5 National NGOs and leverages a wide geographic presence, mainly focused on hotspot areas with IPC4, to respond to current and emerging needs while avoiding duplication. The scaled and harmonised approach will enable CCS partners to influence the overall response with emphasis on accountability to affected populations, localisation and quality programming, and foundations for nexus over the medium to long term.

General Position Summary 

The Cash and Voucher Officer will report to the Cash and Voucher Coordinator. S/he will be supporting the overall implementation and the coordinator of the implementation of all Cash Transfer Program (CTP) related activities including the development of a strategy document. With the support of the Project Manager, CVA Advisor and Director of Programs, S/he will plan and implement and supervise all CTP activities, liaise with the community and local government stakeholders. The Cash and Voucher Officer will attend all assigned CTP related local level coordination meetings and provide a regular update to the Project Manager.

Essential Job Responsibilities 

• Support the Cash and Voucher Coordinator to oversee the implementation of Cash Program Interventions in his/her respective location.
• Contribute to all Cash Transfer Program-related fieldwork including community mobilization of program beneficiary, beneficiary identification/registration, distributions and monitoring.
• Support the PM to ensure beneficiaries are targeted using gender lens and vulnerability criteria across different Cash related interventions.
• Conduct Market price monitoring assessments
• Monitor the Minimum Expenditure Basket (MEB) and implement CTPs in accordance with the MEB and program proposal
• Coordinate payment procedures, including documentation, and reporting to ensure accountability to donor and the organization.
• Oversee administrative matters relating to Cash Transfer Program such as timesheet submission, payment schedules, and other documentation and follow up with relevant departments.
• Contribute to the development of CTP strategy, activity work plans, procurement plan and program updates/reports.
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Provide weekly field reports, capturing activities progress, lessons learned, success stories on the program
• Coordinate with MC Security focal point and Project Manager on any threats to MC staff and activities.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.

Safeguarding Responsibilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work

• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

SUPERVISORY RESPONSIBILITY

Supervisory Responsibility

Humanitarian Response Assistant

ACCOUNTABILITY

Reports Directly To: Cash and Voucher Coordinator

Works Directly With: CVA Advisor, Team Leader, Finance Department, Operations Department, Director of Programs

ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

MINIMUM QUALIFICATION & TRANSFERABLE SKILLS 

Knowledge and Experience 

• University Degree in Development, Agriculture and/or Social Sciences
• At least three years experiences with International and national organizations in implementations of livelihood programs with rural communities
• Ample background in community mobilization
• Experienced trainer
• Knowledge of MS Office programs
• Excellent written and verbal communication and relational skills
• Good report writing skills
• Problem solving skills

Success Factors 

The successful Cash and Voucher Officer will combine exceptional management skills and technical experience in running Cash Transfer Programs (CTP) in Gadaref State. S/he will have an outstanding ability to implement CTP programs. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. S/he will also have proven experience with cross-cultural teams and capacity building. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, and thrive in an evolving and changing environment while taking care of self and others.

ORGANIZATIONAL LEARNING

Ongoing learning in support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

DIVERSITY, EQUITY & INCLUSION

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

EQUAL EMPLOYMENT OPPORTUNITY

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS

The position is based in Port Sudan.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.