Monitoring, Evaluation, Accountability and Learning (MEAL) Manager:
Programme, Development and Quality:
Section/Unit:
Programme Development and Quality
Grade Level:
Nat 3
Supervisor:
Head of MEAL
No. of Post:
1
Duty Station:
Port Sudan (CO with frequent field visits)
Duration:
12 months
Closing Date:
29 Feb 2024
Background:
CHILD SAFEGUARDING
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE
The MEAL manager shares in the responsibility for improving and implementing the SCI MEAL systems in Sudan. This will include ensuring strong, accurate and timely monitoring systems for all projects including indicator performance tracking, appropriate and accurate data management, use of quality benchmarking and action trackers for accountability, reporting and learning. S/He will take lead in managing consolidation of Country Office Program Quality Key Performance Indicators on MEAL and will contribute to quarterly and annual SCI reports for the Country Office. S/He will work with thematic leads/specialist to develop log-frames/results frameworks and ensure that there is consistency at different level of results, that results lead to programme goals and that indicators are SMART. S/He will ensure a strong and appropriate accountability system is in place which ensures timley follow up of issues raised, and which builds trust with the children and communities who we serve. The role will also involve analysing data and providing input to the country leadership to inform strategic decision making.
Save the Children International in Sudan is working across Sudan e.g. Khartoum, South and North Kordofan, North, West & Central Darfur, Red Sea and Blue Nile States in Sudan. Our thematic coverage includes child rights governance, child protection, education, health, nutrition, WASH, livelihoods, and humanitarian emergencies. We maintain diversified sources of funding including SIDA, OFDA, DFATD, GSK, EC/ECHO, UN Agencies, BMZ etc
Duties and responsibilities:
Budget Responsibilities: Ensures inclusion MEAL budgeting components during proposal development as well as monitoring budget expenditure on these components. Ensures that the % of budget allocated to MEAL activities for new proposals submitted including MEAL Staff or project staff with specific MEAL responsibilities; MEAL training for staff / partners or for MEAL team; Needs assessment or equivalent; Monitoring visits specific to MEAL system requirements; Baselines, mid-terms (if applicable) and endlines; Evaluations and/or audits; Publications / disseminations; Sharing information; Participation; Feedback / Complaint systems; Learning and Review sessions; Research; Equipment & usage and Software among other components.
Strategic Leadership
Support the development and roll-out of the Sudan CO MEAL Framework
Promote all aspects of MEAL to support the creation of an organisational culture which prioritises quality programming, including alignment with SCI’s Quality Framework
Build strong relationships with colleagues and provide support as required to ensure MEAL system is understood and supported at country office level
Promote linkages between MEAL, Child safeguarding systems, and safe programming.
Contribute with technical staff in proposal development particularly the MEAL section including the log frame, MEAL budget
Monitoring
Ensure effectiveness of the monitoring systems in maintaining and improving quality of services delivered by the country office.
Strengthen efforts to create greater efficiency in MEAL systems by continued harmonization with SCI (and other relevant) standards and use of digital technologies
Ensure that the organisation delivers on all internal and external MEAL requirements in a timely manner and with high quality information.
Strengthen the MEAL systems and processes to assure systematic tracking of achievements and progress towards project objectives and outcomes.
Work with Technical Specialist (TS) to utilize and develop sector/thematic quality benchmarks for all activities implemented within a given sector/theme including any new activities that may be introduced in the program on an ongoing basis and ensure their implementation
Review and advise on consistency, expected results/indicators, and other elements of log-frames/results frameworks to ensure quality
Ensure that data collection methodologies used at field level are standardised, enabling the specific vulnerabilities of different target groups to be captured and analysed.
Develop a comprehensive MEAL plan (includes indicator and performance tracking table-IPTT, data collection tools, accountability plan, project quality bench marks) in collaboration with program teams at the inception phase for all programmes
Lead on development of IPTT, review and oversee consolidation of Output Trackers and other humanitarian MEAL requirements.
Guide field-based MEAL staff to address any gaps in programme quality assurance and in MEAL frameworks implementation.
Develop a tracking mechanism/system for tracking Country Office achievements against CSP milestones and targets.
Triangulate and analyse monitoring data to generate a high level summary of MEAL systems related to programming for senior leadership.
Research, Evidence & Learning
Maintain regular and proactive dialogue with technical/thematic leads and field teams to identify critical programmatic knowledge gaps, as well as to initiate, adapt or test new practices, approaches or methodologies, that will inform our Country Office Evidence & Learning agenda with a view of improving the impact of our work in Sudan
Foster a culture of learning in the Sudan Country Office, including the systematic collection, storage and dissemination of evidence and learning that is used throughout the project cycle by all staff
Support the Field MEAL staff in developing and implementing evidence and learning dissemination and uptake strategies.
Accountability & Participation
Ensure that all staff at all levels, including senior managers and directors, fully understand and promote accountability in general and to children in particular, through training and coaching.
Work with Head of MEAL and Accountability Officer to contribute to improvements in existing policies and procedures to enhance effective accountability mechanisms.
Facilitate training of field MEAL staff, partners and stakeholders on Accountability, core humanitarian standard (CHS), Sphere standards.
Ensure that participation activities are well documented and learning is shared with Save the Children Sudan, and Save the Children members.
Ensure that child participation activities are appropriately planned and budgeted for in programme design and funding applications.
Ensure that project activities are designed to promote feedback and response mechanisms and include systems to effectively manage complaints.
Ensure that activities are carried out to raise awareness of prevention of sexual exploitation and abuse and handling of serious complaints in line with child safeguarding policy.
People Management & Development
Provide guidance and support to the field MEAL staff through crearting an enabling environment where staff can develop to their full potential
Lead, in coordination with HR, the recruitment, professional development and promotion of direct line reports as appropriate, including the identification of development opportunities, such as coaching/training/stretch assignments to build and maintain technical skills and competencies required for leading first class programmes
Provide day-to-day direct line management, including: manage and define expectations; provide technical guidance and support to the team as needed.
Provide technical supportive supervision of the field-based MEAL staff through regular contact, field visits and meetings.
Undertake performance management, including setting of annual goals and quarterly deliverables, undertaking quarterly reviews, and provision of feedback to ensure delivery of results
Support the development of an organisational culture that reflects our dual mandate values (humanitarian and development), promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our members and donors.
Minimum Qualification, Skills and Experience Required:
BEHAVIOURS (Values in Practice)
Accountability:
Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically and on a global scale.
Collaboration:
Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to.
Creativity:
Develops and encourages new and innovative solutions
Willing to take disciplined risks.
Integrity:
Honest, encourages openness and transparency; demonstrates highest levels of integrity
EXPERIENCE AND SKILLS
Essential:
At least 6 years’ experience in MEAL design experience in both development and emergency response contexts
Fluency in English, both verbal and written
Experience in support and supervision of project level quality assurance and safe programming.
Experience of, and commitment to working through systems of community participation and accountability
Previous experience of managing a team and managing projects
Demonstrated strong monitoring and evaluation skills, including planning/participating in evaluations.
Proven capacity to supervise, train and coach staff
Ability to facilitate/conduct large technical trainings for staff.
Experience of representation and ability to represent Save the Children effectively in external forums
Experience of contributing to successful funding proposals for donors
Ability to write clear and effective reports
Excellent communication and influencing skills
Politically and culturally sensitive with qualities of patience, tact and diplomacy
The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
Commitment to the aims and principles of Save the Children. In particular, a good understanding of the Save the Children mandate and child focus and an ability to ensure this continues to underpin our support.
Desirable:
Experience or knowledge of working and living in relevant regions/contexts.
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
Save the Children is committed to ensuring that all children who have contact with the organization are safeguarded to the maximum possible extent from child abuse and sexual exploitation. This commitment is implemented through the organization’s Child Safeguarding Policy, which includes mandatory requirements that apply to everyone in all aspects of Save the Children’s work. It applies equally to all children irrespective of their gender, disability, ethnicity, sexuality, marital status or religion.
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
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