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Order Processing Officer
Medecins Sans Frontieres Holland


Médecins Sans Frontières (MSF) translates to Doctors without Borders. We provide medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. Our teams are made up of tens of thousands of health professionals, logistic and administrative staff - bound together by our charter.  Our actions are guided by medical ethics and the principles of impartiality, independence and neutrality. We are a non-profit, self-governed, member-based organisation.


MSF was founded in 1971 in Paris by a group of journalists and doctors. Today, we are a worldwide movement of nearly 65,000 people.


 Salary: 815 USD
 Section/Unit: Logistics and Supply
 Grade Level: 5
 Supervisor: Supply Chain Team Leader / Supply Activity Manager / Supply Chain Officer / Supply Activity Supervisor
 No. of Post: 1
 Duty Station: Port-Sudan with frequent visit other MSF location
 Duration: 6 Month
 Closing Date: 31 Jan 2024

 
 Background:

Performing the day to day order processing activities in a particular supply office (coordination or project level) according to MSF protocols and standards in order to ensure an optimal running of the mission/project.


 
 Duties and responsibilities:

  • Performing the day to day activities ensuring an efficient running of the Order processing activities in a particular supply office (coordination or project level) following the supply procedures according to MSF standards and protocols. Including the following activities: 
  • Being responsible for the supply database and the correct filing and archiving of the supply documentation in order to guarantee the availability and the coherence of supply data
  • Processing all orders and requests and communicating regularly on their status with the initial clients: order received, approval stage, confirmation, RTS   monitoring, backorder, lead times, … and reporting problems to his line management
  • Communicating with local and international suppliers (status of order, claims) and reporting problems to line management
  • Performing delegated tasks according to his/her activity and as specified in his/her job description                                                                         

MSF Section/Context Specific Accountabilities

  • Excellent verbal and written English communication skills
  • Strong understanding of Supply systems, principles and processes
  • Accurate and timely data entry skills
  • Experience in working with suppliers and requestors to resolve order issues
  • Experienced with MS Office including Word, Excel, and Outlook
  • Experience working with Unified system for supply : Advanced Unified knowledge 
  • Receive, priorities, process and identify incoming orders according to the requestor’s requirements.

 
 Minimum Qualification, Skills and Experience Required:

  1. Education
  • Essential, secondary education; commerce related studies desirable.
  1. Experience
  • Essential in supply chain management (minimum 2 years) and in organization of supply administration and procedures. 
  • Desirable proven understanding of MSF Field Logistics (general knowledge of MSF equipment and kits in accordance to the nature of the project).
  1. Languages
  • Mission language essential (English), local language desirable (Arabic).
  1. Knowledge
  • Computer literacy
  1. Competencies
  • Results and Quality Orientation L1
  • Teamwork and Cooperation L1
  • Behavioural Flexibility L1
  • Commitment.to MSF Principles L1
  • Service Orientation L1
  • Stress Management L2

Interested candidates are requested to send their CV & copy of educational and experience certificates to sudan-recruitment@oca.msf.org or MSF Holland Port-Sudan office.









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