Duties and responsibilities:
The Human Resources (HR) Manager is responsible for leading the program’s human resources department and oversees all aspects of human resources: recruiting, hiring, training, terminating and retaining employees; developing compensation and benefit packages; organizing and tracking employee leave requests and resolving major human resource issues such as: dispute resolution, work safety, harassment and/or legal issues, while working alongside program leadership to implement and analyze human resource policies and procedures.
Principal Duties and Responsibilities:
- Develop and administer all activities relating to recruiting, firing, training, and ensure decisions are carried out in accordance with the agreed policies, procedures, USAID rules and regulations.
- Screen all resumes submitted for open job positions to find the most qualified candidates.
- Provide current and prospective employees with information about policies, job duties, working conditions, salaries and wages, and opportunities for promotion and employee benefits.
- Develop and maintain records of national staff member’s documents including but not limited to: ID, medical file, insurance coverage, annual leave, performance evaluations, promotions, transfers, warnings, and terminations.
- Manage process of performance reviews for every Program employee, meeting with both the employee and the employee’s managers, and thoroughly documenting the entire process.
- Follow employee’s medical expenses and their dependents costs for reasonable and necessary medical procedures and medicines as prescribed in policies and regulations.
- Review Social Insurance contributions and personal income tax deductions processes, records for national staff with coordination with finance department, and regular coordination with the Sudan Social Insurance Fund & Taxation Chamber.
- Serve as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
- Manage organization’s compliance; Analyze and modify compensation and benefits policies and ensure compliance with legal requirements and according to Sudanese labor law 1997.
- Manage and follow up on correspondence to the Sudanese government host and related institutions/bodies and facilitate solving and expediting feedback, clearances, and approval documents to ensure smooth continuity of program operations related to personnel.
- Facilitate and follow up of the entry visas, multiple entry-exit visas, work permits, stay visas, etc. for all expat staff and short-term technical assistance.
- Liaise with the Grants department as needed in the process of hiring any technical expertise and/or other in-kind contribution that may be necessary to implement the activity.
- Responsible for recruitment, mobilization, and logistical management for any Transition Activities Pool (TAP) STTA.
- Ensure timely and efficient payment of STTA consultants in coordination with the finance department.
- Analyze and provide advice to supervisors and managers and staff members, on methods and approaches to resolve employee / employer work problems.
- Maintain database for medical care, doctors, clinic, and emergences contact information and prepare information cards for all staff.
- Provide regular reports on employment contracts status and line managers recommendations, employee benefits utilizations analysis, and employees consolidated annual leave plan.
- Maintain the utmost professionalism and discretion, and exercise good judgement when handling sensitive documentation and information.
- Other tasks as assigned by supervisor.