Objective 1: Effective management of the base’s MEAL team, with technical support from the MEAL Head of Department:
» Supervise Monitoring, Accountability, Evaluation and Learning activities through monthly and weekly plans prepared with support and review of the base MEAL team in bases
» Ensure high quality MEAL outputs including reports, data sets, MEAL plans and indicator tables and updates are shared with the technical line managers and/or the senior management team on time
» Ensure regular updates on the base’s MEAL activities are communicated to the MEAL Head of department regularly; be available for regular check-ins with technical line managers
» Support the team’s capacity building, including by monitoring and assessing the team’s capacities and gaps, providing on-the-job coaching, and liaising with the MEAL Head of Department for technical capacity development needs
» Prepare regular performance appraisals, capacity and training needs assessments
» Support recruiting, interviewing, and inducing new M&E staff and/or consultants, data collectors
» Ensure the MEAL department’s key resources are allocated effectively and used efficiently in the projects (plan, budget, etc.)
Objective 2: Support the rollout and continuous development of MEAL tools, methodologies, guidelines, and capacity building materials
» Ensure each project has a results-oriented MEAL plan and support the team in developing tools and contribute to the base’s MEAL staff’s effective relationships with implementation teams
» Contribute to the design and development of M&E tools to ensure they are fit-for-purpose and results-oriented and training the MEAL team on new tools
» Regularly participate in field visits and data collection for MEAL activities and reports
» Monitor the MEAL team to ensure quality implementation and use of department tools and skillsets, including interviewing techniques, methodology, data collection tools, integrity and protection of data and data sources
» Support the MEAL Head of department in the aggregation and analysis of MEAL data to promote evidence-based decision making
» Implement MEAL processes and tasks by mainstreaming cross cutting themes (gender, protection, conflict sensitivity, environmental sustainability)
» Support the MEAL head of department to Review, revise and update all survey and evaluation reports and ensure data quality including timeliness, relevance, accuracy, completeness, and consistency of all program data in the field office
» Promote the use of ICT material (KOBO , PowerBI, etc… ) to visualize the data collected
» Development of the KOBO tools in xls and train the team on the use of MDC
Objective 3: Promote Learning and Accountability Framework in the mission
» Receive feedback and complaints via all FCRM channels (hotline, community meetings, face-to-face interview, community representatives/leaders, staff reports, etc) and ensure all information is appropriately recorded in the FCRM database
» Follow proper implementation of AAH’s FCRM standard operating procedures and refer all cases to the MEAL Head of department
» Maintain an effective record and filing system for all complaints solved and pending issues including correspondences with subsequent regular updates to relevant stakeholders
» Build staff awareness and commitment to FCRM, ensuring that all Action Against Hunger’s procedures are respected
» Organize community sensitization activities to raise awareness about Action Against Hunger’s FCRM channels.
» Follow-up with the base MEAL team to document lessons learned and best practices, produce case studies and stories through collation and analysis of M&E data and other means
» Facilitate and document learning events as planned with MEAL Head of department (debrief meetings, reflection events, after action review and mid-term reviews)
» Ensure lessons learned are documented, disseminated, and followed up on over time
» Contribute to the production of capitalization and learning documents, including lessons learned presentations, success stories, etc. to describe good practices, innovations, successes, as well as problems before, during and after the implementation of projects.
Objective 4: Program Quality and Reporting
» Harmonize MEAL tools and data collection instruments across same/similar projects implemented in different locations.
» Collect and share monthly monitoring trends, drafting activity monitoring reports when needed, as per AAH guidelines and standards
» Compilation and reporting of AAH ISP annual data in online platform
» Support the MEAL Head of department in disseminating monitoring and evaluation data and findings with relevant technical and project staff
» Support the field teams and technical Head of Departments/Coordinators in drafting the APR templates and providing punctual support if needed;
» Compilation of APRs filled by the different bases and ensure accuracy of data gathered and APRs by the program teams, in collaboration with the Program Managers and MEAL team
» If and when needed: sensitization and training of field teams on the monthly internal reporting tool (APR: Activity Progress Report);
» Systematically save and structure MEAL tools, data, reports, and associated documents on NHF
» Assist MEAL head of department in contributing to the project reports.