The role is responsible for managing import/export cargo handling services and deliveries for all cargo operations. Furthermore, the role is responsible for ensuring compliance as per global best practices stipulated by client and other local/international regulatory auhorities.

• Manage and supervise import/export operations of air cargo
• Monitor and ensure proper handling for special cargo consignments as per departmental SOP.

• Ensure resource optimization related to staff, space, equipment and facilities for delivery of timely & quality customer service as per service level agreement (SLA).
• Liaise with internal teams to ensure handling of incidents/issues for optimum efficiency and standards  

• Maintain and update standard operating procedures as per new norms and practices
• Establish and maintain excellent relationships with customers, customs, government ministries to ensure completion for customers’ requirements and other related formalities
• Performs other related duties as assigned by line manager

• Bachelor’s Degree or related field, MBA preferred
• Minimum of 5 years working experience in a supervisory or management role in cargo operations
• Effective communication, interpersonal skills and timely decision making
• Leadership as well as team-building skills along with strong analytical and problem-solving skills
• Excellent verbal and written English communication skills and local language as indicated
• Required Training (Basic/Advanced Cargo, DGR Training, Proration Training, Customer Service Training)

Interested candidates who meet the above criteria should submit application including Position name through Afaroug@nascorporate.com  or to HR Department All application should be submitted before the 15 Aug 2022. Only qualified and short listed candidates will be contacted