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Safe Healing and Learning Space Officer (SHLS)
International Rescue Committee

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future.


 Salary: $700-$900
 Section/Unit: Child Protection
 Grade Level: 8B
 Supervisor: Child Protection Manager
 No. of Post: 1
 Duty Station: Tanetba- Gadaref
 Duration: 6 Months with possibility of extension.
 Closing Date: 25 May 2022


The Officer will supervise the SHLS Assistants and ensure the delivery of the Social and Emotional Learning program. She/he will work in close coordination with the Child Protection Case Management Officer for the identification and the referrals of children. The Officer will support the establishment of a Safe Healing and Learning Space (either mobile or static) in the refugee camp, she/he will conduct regular visits to the SHLS  and provide reports on activities. The Officer will be in charge of the community volunteers and community based activities.


Position objectives:

  • To establish a safe space for children and families, and oversee the delivery of group Social Emotional Learning
  • To provide support and coaching to the SHLS Assistants
  • To ensure monitoring, documentation, and reporting on activities
  • To liaise and coordinate with other stakeholders (other IRC sectors or service providers)

The candidate must be willing to work in remote locations with limited services and infrastructure, as part of a multi-cultural team. He / she will be expected to be capable of working flexibly, independently, and self-sufficiently, and rapidly adjust to new or unforeseen situations. The candidate must display sensitivity to cultural differences and needs of affected people.

 Duties and responsibilities:

Technical Quality

  • Provide daily guidance on SHLS activities to the SHLS Assistants in accordance with the standard tools and procedures
  • Ensure weekly support supervision visits for the SHLS and structured observations of SHLS and Facilitators happen and write brief report on each visit
  • Ensure there is regular review and interaction with community member
  • Ensure that records of children/youth and Facilitators attendance are accurately recorded and reported
  • Review comments received in the Suggestion Boxes with SHSL Assistants
  • Ensure regular communication with the manager/coordinator for updates on achievements and challenges

Staff Supervision & Development

  • Directly supervises SHLS assistants and if the scale of the project requires additional staff.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Ensure timely completion and submission of monthly timesheets, probations reviews and annual performance reviews.
  • Assist with the recruitment of SHLS Assistants in coordination with community representatives and the Manager
  • Ensure support and ongoing capacity building opportunities for SHLS Assistants on technical skills.

Grant Planning & Implementation

  • Supports implementation and adherence to grant work plans, spending plans and monitoring and evaluation plans.

Grant Monitoring & Reporting

  • Support regular field monitoring and modifications as required.
  • Provide weekly and staff activity reports

Coordination & Representation

  • Actively develop and maintain effective working relationships with SHLS actors in the field, including government actors, UN agencies, international and local NGOs, and other relevant actors
  • Regularly organized SHLS meetings at field level

Program Development

  • Contribute to the development of the CP program strategic direction for responding to children harmed and at risk of being harmed
  • Contribute to the development of proposal activities
  • Coordinate with other IRC sectors staff (e.g. WPE, Protection, Health and Livelihoods) at field level


  • Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and  liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs
  • Other duties as assigned by the supervisor to enable and develop IRC programs

 Minimum Qualification, Skills and Experience Required:

  • Technical diploma or degree in social work, education, human rights, or related degree desired
  • At least 2 years experience of implementing child protection programs, preferable social work or education, in humanitarian or development settings
  • Previous experience supervising and coordinating a team in a cross-cultural setting preferred
  • Demonstrated understanding of working with children and particularly vulnerable children
  • Previous experience in emergency response preferred
  • Previous experience in capacity building and mentoring of staff required
  • Personal qualities: Team player, flexible, network-builder, able to handle pressure well.
  • Fluency in English and Arabic is preferred

Travel and other requirements: The SHLS Officer will be based in Gedaref for the time being with regular field visits in Tanetba.

Standard of Professional Conduct


IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way – Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.


Gender Equality & Equal Opportunity


We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.


We are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Ensuring the non-disclosure of any information whatsoever relating to the practices and business of IRC acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty.

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