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Clinical Services Assistant Coordinator (Medical Doctor)
GOAL Ireland

GOAL believes in a world where poverty no longer exists, where vulnerable communities are resilient, where barriers to well-being are removed and where everyone has equal rights and opportunities. Join our team and help bring this vision to life.


 Section/Unit: Health
 Grade Level: Grade 7-1 to 7-4 (depending on experience), Gross Monthly Salary of USD 1,209-1321
 Supervisor: Area Health and Nutrition Coordinator, North Darfur
 No. of Post: 1
 Duty Station: Kutum, North Darfur
 Duration: One Year Renewable, with three-month probation period
 Closing Date: 25 May 2022


General Description of the Programme GOAL has been working in Sudan since 1985. GOAL is currently working directly in North Darfur and South Kordofan States, managed by GOAL offices in these states and in Khartoum. The current GOAL program focuses on following sectors: Primary Health Care, Nutrition, Water Sanitation and Hygiene (WASH) and Food Security and Livelihoods (FSL), women empowerment and education (REFLECT). Description of Kutum Programme: GOAL has been operational in Kutum since 2004. With the current funding GOAL is implementing directly and through partners health, nutrition, WASH, Women Empowerment, Food Security and Livelihoods program in Kutum and Alwaha localities in North Darfur. GOAL’s health and nutrition program is supporting the SMOH in provision of package of PHC services in 17 health facilities in Kutum and Alwaha localities. The nutrition program component focuses on the management of acute malnutrition through support for out-patient therapeutic program (OTP) sites integrated in the 17 health facilities as well as community-based management of moderate acute malnutrition through the Nutrition Impact and Positive Practice (NIPP) approach

 Duties and responsibilities:

General description of the role: The Clinical Services Coordinator will be based in Kutum and will support GOAL clinical services quality across North Darfur State, primarily in Kutum & Al Waha and also in other localities as called upon. He or she will support the Area Health & Nutrition Coordinator to ensure the quality of care and effective management of health services in these facilities. The position will regularly visit all GOAL field locations in North Darfur to monitor and supervise health services, as well as conducting analysis of quality of clinical services provided, preparing reports, liaising with ministry of health, supporting effective pipeline and documentation of medical supplies, and conducting on-job and formal trainings. Key Duties: • Monitoring health facility services quality, ensuring compliance with MoH and donor guidelines, and identifying training and improvement needs in a timely manner. • Regularly visiting all clinic locations in South Kordofan to support and monitor implementation of health and nutrition program activities and quality of clinical services. • Line management of Clinical Supervisor(s) • Technical supervision of Heads of Clinics in the GOAL-supported clinics, and according to GOAL HR policy, including performance reviews for any health facility staff. • Support Assistant Health & Nutrition Coordinator to make and implement a work plan, ensure the clinic supplies, and identify procurement and training needs • Provide technical support, advice, and on-job training to health facility staff as needed, prepare recommendations and training reports, and follow implementation of correct guidelines and procedures. • Continuously conducting reviews and audits of diagnosis and treatments conducted for accuracy and appropriateness, preparation of reports, and working with clinic staff to correct any issues. • In case of any disease outbreak or other health emergency, work closely with Area Health & Nutrition Coordinator and all GOAL staff to design and implement GOAL’s response, in close coordination with Ministry of Health and other health sector actors. • Supporting Medical Supplies Manager to monitor the management, documentation, and use of medical drugs and supplies in the health facilities. • Identify and report clinic needs, challenges, and any issues in a timely manner, and propose innovative and cost-effective solutions to resolve issues • Conduct supervision of PHC program staff and ensure that all staff conducts their duties well and within GOAL and Ministry of Health (MoH) guidelines. • Maintain awareness of all clinic activities and report any problems, needs, difficulties or important information to the Assistant Health and Nutrition Coordinator and Area Health & Nutrition Coordinator • Support preparation of donor reports and proposals as needed • Interact with GOAL Global Health Advisor as needed to ensure highest quality tools and provision of quality services. • Make regular inspections of each clinic section and ensure they are functioning and providing services effectively. • Ensure daily health education activities are being carried out for all patients, care givers and co-patients within each clinic section, with all relevant and accurate information, in a participatory manner that promote adoption of good health and good hygiene practices as well as good health seeking behavior. • Ensure staff complete patient cards, clinic registers, tally sheets, statistics forms and reports accurately and that they maintain them properly. • Provide support supervision to clinic staff at their work, ensuring that they are familiar with all aspects of their position, are following guidelines and providing services as expected. • With support of the Area health and Nutrition Coordinator and Assistant Area Health & Nutrition Coordinator, carry out a training needs assessment for the health staff. • Maintain the safety of staff and beneficiaries as well as confidentiality at all times. • Establish a good working relationship with the community health committees and community leaders in the supported clinics catchment areas. • Organize and facilitate heads of clinics meetings according to work-plan and health staff meetings as per work plan • Attend and participate in coordination meetings organized by the State and locality authorities. • Continually strive to improve working methods, practices and team spirit amongst all staff. • Help with selection and employment of new staff whenever requested to participate. • Cooperate with all members of the GOAL team and develop a good working relationship with all staff. • Carry out his/her duties responsibly and act in a professional manner at all times. • Carry out any other duties as assigned by the Area Health and Nutrition Coordinator, Area Coordinator, and ACDP. • Maintain at all times GOAL’s good reputation through your work and interactions with partners and other stakeholders. • Uphold GOAL safeguarding and PSEA policy and support clinic staff to apply and understand these policies

 Minimum Qualification, Skills and Experience Required:

Requirements: • Qualified Medical Doctor (Degree of Bachelor of Medicine and Bachelor of Surgery) • A minimum of four years’ experience in clinical practice, preferably with experience across multiple disciplines • Good computer skills especially in working with Microsoft Word, Excel and e-mails. • Good communication skills and interpersonal skills. • Excellent oral and written English and Arabic language skills. • Ability to live and work in rural and sometimes insecure locations with basic conditions. Desirable: • Previous work experience with Non-Governmental Organizations implementing a health and nutrition program. • Flexible and capable of working well with people of various professions. • Good local knowledge of North Darfur state.

This job description is not incorporated in the employment contract. It is intended as a guide and should not be viewed as an inflexible specification as it may be varied from time to time in the light of strategic developments and following discussion with the post holder. GOAL has a Staff Code of Conduct, Safeguarding and Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies and other GOAL and Donor policies. GOAL’s Conflict of Interest Policy applies to all recruitment processes. Staff will be required to declare Conflict of Interest during the process. Interested applicants should submit their applications and credentials to Elfasher labour office

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