Responsibilities:

General Management

• Ensure the community structure in the targeted implantations areas is in place and active, follow up regularly on the performance of community outreach volunteers (CoVs) and community-based protection networks (CBPNs) and conduct regular meetings with CBPNs.
•  participate in the CBPNs establishment,   orientation and
  training on Code of Conduct and PSEA to newly formed networks • Organize weekly Information dissemination campaigns to improve the communication
  between agencies and refugees , asylum seekers , IDPs , and migrants.
• Contribute to the planning and implementation of protection monitoring activities. To this end, support the Protection Officers and Team Leader in producing and updating monthly work plans and carry out Rapid Protection Assessment as well as Protection Monitoring activities at both HH and community level.
• Organize and engage CBPNs and/or Community Mobilizers in Protection Monitoring activities with the aim of collecting qualitative and quantitative data on the protection risks in the target areas and contribute to drafting regular protection monitoring reports.

• Collect and analyze the feedbacks of the refugees regarding the humanitarian
  assistance, share reports / referral to specific agencies and follow up on agencies’
  response and actions.
•  Ensure the CoVs and CBPNs are in place and active, make regular follow up and organize
  different activities (Awareness sessions / HHs / awareness campaign ) and hold
  regular meetings with them
• Receive individual needs for referrals (mobile or in field ) and take
  proper actions including writing referrals and provision of accurate
  information.
• Follow the referral pathways between DRC and other humanitarian actors and make
  follow up of the issues raised to ensure feedback is provided on time.
• Ensure proper recording of complaints received and actions taken and provide timely and
  accurate data and information to data entry and analysis.
• Prepare reports (weekly/monthly) on the activities done and submit timely to Protection
  Team Leader
• Contribute to the planning and implementation of protection monitoring activities. To this end, support the Protection Officers and Team Leader in producing and updating monthly work plans and carry out Rapid Protection Assessment as well as Protection Monitoring activities at both HH and community level.  

GENERAL

• Commitments: DRC has a Humanitarian Accountability Framework, outlining its global
  accountability commitments. All staff are required to contribute to the achievement of this
  framework into the work of DRC .

Other:

• Ensure respect of DRC Code of Conduct
• Participate in training and coaching as required on protection topics, the relevant SOPs and the data filing and storing procedures.
• Any other duties relating to the nature of the job as directed by the Protection Project Manager.

Experience and technical competencies: (include years of experience)

• Minimum 1 year of relevant work experience in protection in humanitarian setting
• Experience in facilitation of CBP/ PM activities and the delivery of community programs to vulnerable groups
• Understanding of protection principles, protection minimum standards.
• Excellent IT skills (Microsoft Excel, Outlook, Word and PowerPoint)
• Excellent communication and problem-solving skills.
• Ability to maintain confidentiality and prioritize the safety and dignity of beneficiaries at all times.
• Ability to work flexible hours.
• Fluency in Arabic
• Ability to communicate and write in English.
• Familiarity/prior experience with humanitarian field and its persons of concern (including internally displaced persons, returnees, refugees) would be a distinct advantage; excellent knowledge and understanding of local communities and customary rules;
• Full respect for client/organization confidentiality;
• Demonstrated interpersonal skills and respect for people with special needs and other vulnerability;
• Ability to work in a multicultural context as a flexible and respectful team player;
• Excellent writing, reporting, and analytical skills;
• Familiarity with international protection and human rights legal standards, with special emphasis on women
• Punctuality and respect for applicable rules and procedures;
• Self-motivation, goal/result-orientation and team work;
• Flexibility, creativeness, tolerance and maturity;
• Computer/IT literacy (OS Windows/Vista/Linux, MS (Word, Excel in particular) Internet etc.)

• Education :

  Essential qualification

  • University degree in social sciences, international law, humanitarian affairs or similar field.

• Languages:

  • Fluency in written and spoken English and Arabic.

• Key stakeholders: (internal and external)

  Community members, community mobilizers, community leaders, government representatives, UNHCR, partner organizations.

• ¨Basic: I master the essentials, but may at times need help from others

  ¨Advanced: I can work independently at full professional level.

  ¨Expert: I am the go-to person when others need help