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Operation Manager

NASPORT believes that its employees are the key driving force behind its success and invests in training and development programs regularly. We offer our employees exciting opportunities to learn and broaden their experience thus contributing to their car

 Vacancy No: 1
 English Language: Fluency in English (speaking, writing and reading) is required.
 Gender: Male
 Section/Unit: Administration
 Grade Level: 18
 Supervisor: GM
 No. of Post: 1
 Duty Station: Khartoum
 Duration: One Year Renewable
 Closing Date: 20 Jan 2022


  • Manage service delivery functions pertaining to Ground Operations, Passenger and Baggage Services. Maintain, develop and implement Airport Delivery standards comply With ICAO, NAS, and Customer airlines standards.

 Duties and responsibilities:

  • Manage all aspects of customer airlines daily operation by monitoring, Directing and Controlling the activities of assigned personnel in the Ground Operations and Passenger Services Department.
  • Performs managerial duties and exercise financial authority at The level established by Management for the position.
  • Ensure, the management of operational safety and security, policies, programmers,processes and/or procedures of the Provider are administered and/or implemented;
  • Make sure Passenger Handling operations and Ground Operation functions are Supervised and controlled.  All operations are conducted in accordance with requirements Of relevant authorities and/or the customer airline(s).
  • Implement management system which  ensure safety and security in operations, processes that ensure continual improvement of the station management system and levels of safety  and security in station operations in accordance with corporate policy
  • Overall  management over the activities of both Passenger Handling and   Ground   Operations, ensuring that sufficient manpower is available to meet the day-to-day operational requirements and that company and airlines standards and procedures areCorrectly maintained and applied.
  • Receives updates of various airline procedures, disseminate information to subordinates and ensures that company operational procedures  and airline standards are followed And those operational requirements are met.
  • Receives daily report from immediate subordinates regarding the activities of Ground operations and passenger handling. Monitors discrepancies, take action to ensure that services provided are maintained at the highest standard
  • Follows up with airline representatives with regard to complaints related to operational issues and takes necessary action.
  • Responsible with in the management system for liaison with relevant regulatory authorities,Customer airlines and other operationally relevant external parties.
  • Ensure an effective communication system exists to ensure exchange of relevant operational information and data between managers, operational managers and front line personnel.
  • Prepare and monitor capital and manpower budgets and performs special duties and assignments as directed by management. Includes estimating expense and manpower requirements for management approval and monitoring adherence to approved budgets.
  • Responsible to ensure the current edition of the operations Manual of NAS and customer airlines as applicable, is accessible in a usable format for employees reading.
  • Accountable for ensuring the application of explicit Integrated Management system (Quality, Environmental & occupational Health & safety) i.e. Management policies, Processes & Procedures in accordance with NAS's Integrated Management System
  • Responsible for exercising due diligence towards Health & Safety of self & others in the organization as well as environmental protection issues.


  • Responsible for Safety & Quality of the function/ Task performed.
  • Responsible to comply with the applicable laws, regulations and procedures of NAS and their customers.
  • Responsible for reporting to his superiors' on occurrences, events, violations and acts that may affect safety and company reputation.
  • In the absence of GM all functional responsibilities of Passenger services and Ground operations shall be carried through.
  • Accountable for ensuring the application of explicit Integrated Management system (Quality, Environmental & occupational Health & safety) i.e. Management policies, Processes & Procedures in accordance with NAS' Integrated Management System 

 Minimum Qualification, Skills and Experience Required:


  • Education
  • University Degree or any other equivalent.
  • Professional Experience
  • 5 years’ experience in Aviation Field with an airline or an airport.
  • Proficiency in computer.
  • Aviation knowledge.
  • Competencies Required


  • Excellent knowledge in the overall activities in Passenger handling, Airport handling
  • Refers to other skills required  computer, etc., knowledge or capabilities; to include also the required mental and physical suitability/ requirements for the job.



Interested candidates who meet the above criteria should submit application including Position name through Afaroug@nascorporate.com  or to HR Department All application should be submitted before the 20 Jan 2022. Only qualified and short listed candidates will be contacted


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