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Background: Danish Refugee Council (DRC), one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant (Case Management) for its operations in Sudan. DRC has been present in Sudan since 2004 working across 4 area offices covering both immediate humanitarian needs but also engages in longer term development activities. Overall purpose of the role: The Protection Assistant (Case Management) is responsible for providing case management services to individuals in need, including GBV survivors. S/he will ensure complete support including identification of those at risk, provision of psychosocial support (PSS – individual and/or collective), referral for specialized services, provision of Individual Protection Assistance (IPA). |
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Duties and responsibilities: Programme:
Monitoring and Reporting: - Produce quality and acurate reports and supporting documentation on CM activities and ensure their timely submission to the Protection Officer (CM) and Protection Team Leader for review and internal information sharing. To this end, ensure that both the hard and soft copies of all activity reports and case management files are safely archived. Overall, effectively use the tools and comply with the processes related to monitoring and reporting, including through the use of shared drive and dedicated platforms for information management. Representation and coordination: - Represent DRC and the programme towards a wide range of stakeholders including individual beneficiaries, community mobilizers, community-based structures’ members and focal points. To this end, ensure professional standards and transparent communication in the external representation of the organization so as to build trust and ensure effective collaboration with all concerned stakeholders. - Ensure that all interactions with individual beneficiaries take place in an environment and in a way that respect and promote the individuals’ safety, agency and dignity in accordance with professional standards for protection and humanitarian work. Operations support: - Support the coordination of programme support activities as they relate to logistics, administration or security as relevant, under the guidance and supervision of the Protection Team Leader and in coordination with the relevant departments. Comply with all relevant internal policies and directives. |
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Minimum Qualification, Skills and Experience Required: · 1 years of experience in case management, including GBV case management · Good knowledge of case management principles, specific training on CM for GBV survivors · Ability to maintain confidentiality, respect, non-discrimination, safety and inclusion of all cases at all times · Excellent communication and psychosocial first aid skills · Good interpersonal and problem-solving skills, creativity and flexibility · Comfortable in a multi-cultural environment, flexible and able to handle pressure well · Computer literacy (Microsoft Word and Excel) · Ability to work flexible hours in challenging environments Previous experience in international organizations and humanitarian settings is a plus |
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In this position, you are expected to demonstrate DRC’ five core competencies: Striving for excellence: You focus on reaching results while ensuring an efficient process. Collaborating: You involve relevant parties and encourage feedback. Taking the lead: You take ownership and initiative while aiming for innovation. Communicating: You listen and speak effectively and honestly. Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer Contract length: 6months Band: I Designation of Duty Station: Umdukhan - Central Darfur Start date: Immediate Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.
Application process All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. Closing date for applications: 7October 2021 For further information about the Danish Refugee Council, please consult our website drc.ngo.
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