Sudan

The UNOPS Sudan office is based in Khartoum and works closely with the Government of Sudan and international partners to support humanitarian response, recovery and development initiatives. UNOPS is the United Nations sector lead for the Basic Infrastructure Sector in Sudan and helps partners achieve their project goals in sectors including: water resource management, education, census and elections, human resource management and mine action.

Under the general supervision of the Support Service Senior Officer/PM in Sudan, the Driver/Messenger provides reliable and safe driving services and clerical support ensuring high accuracy of work. The Driver/Messenger demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

 The Driver/Messenger provides driving services to the staff in the office, Consultants and Experts and UNOPS staff on mission. They will also provide clerical support services inside and messenger services outside the office.

Driving Functions

•  Ensures provision of reliable and secure driving services by a) driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items and b) meeting official personnel and visitors at the airport.

• Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs for the preparation of the vehicle maintenance plans and reports.

• Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.

• Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts.

• Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Messenger Functions

• Ensures prompt and accurate delivery of mails to all UN agencies, multilateral, bilateral, embassies and consular, government and non-governmental agencies/organizations operating from the duty Station. Delivers documents to the courier companies and other locations as required.

• Takes care of office documents for protocol clearance, the Ministry of Foreign Affairs, other government agencies, Embassies and other international organizations operating in the area. Also collects all documents destined to UNOPS Sudan office.

• Assists on clerical work in the office when not performing messenger and driving functions. Specifically, S/he binds documents destined to the UNOPS ETOH office and other partners, and ensures that documents for filing are well arranged for easy tracking by the Support Service / Operation Staff.

• They will perform any other functions as determined by the Supervisor and Head of Support Services .

• Expedite functions related to staff visa and customs formalities arrangement when required.

Results Expected

• The key result is accurate, safe and timely execution of the UNOPS office services

• Timely execution of delivery functions;

• Proactive follow-up on protocol issues with the Ministry of Foreign Affairs and other partners and government agencies;

• Client satisfaction based on feedback against performance and measurements;

• The office car always in good and serviceable condition.

Education 

Secondary Education. Valid Driver’s license with minimum 3rd grade level. 

Work Experience 

4 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair. Knowledge of the UN will be an advantage.

Languages

Fluency in  Arabic is required.

Good knowledge of English is highly desirable.

Required Competencies and Knowledge

•  In addition to UN/UNOPS core values/competencies: diligence, attention to critical details, a keen sense of work priorities and resourcefulness in obtaining and researching important information;

• A keen sense of ethics and integrity in dealing with clients and service providers.

• Meets time-lines for delivery of assignments and services to clients;

• Results-based and client service oriented attitude, as well as excellent organization skills are a MUST;

•  Demonstrated behaviour of professional and personal ethics, transparency and openness.

• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

•  Provides helpful feedback and advice to others in the office

• Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair

• Demonstrates excellent knowledge of protocol

• Demonstrates excellent knowledge of security issues

• Remains calm, in control and good humoured even under pressure

• Responds positively to critical feedback and differing points of views

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peace building, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understands and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.