A Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may occasionally take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office to exchange information and discuss issues on resettlement cases. Some limited contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.

• Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
• Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
• Follow-up on cases from time of submission to final decision and departure.
• Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
• Assist in logistical arrangements of selection missions by resettlement countries.
• Coordinate travel and departure arrangements for refugees accepted for resettlement.
• Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database.
• Occasionally, assist in carrying out preliminary interviews and initial assessments, to process refugees for resettlement following established procedures.
• Provide counselling to persons of concern.
• Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required
• Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
• Assist in maintaining accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
• Draft / type routine correspondence to Field Offices / Regional Offices / Headquarters.
• Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
• Assist in mitigating resettlement fraud by reporting suspected fraud.

a. Education 

• Completion of secondary education with certificate. Additional training courses in international relations, international law or relevant fields required

b. Work Experience 

• 4 years relevant experience with High school diploma
• Experience in refugee casework and resettlement in particular will be an added advantage

c. Key Competencies

- Good computer skills in all desktop applications, particularly with respect to data management competencies.

- Excellent knowledge of English and Arabic.

- Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Only short listed candidates will be notified.

Female candidates are strongly encouraged to apply

Candidate Assessments may include a written examination followed by a Competency Based Interview.