Responsibilities:

General Management

• Under the supervision of the Protection Project Manager, line manage the Protection Officers delivering protection services, with overall responsibility for Protection Assistants and Community Volunteers in area of operation.
• Provide oversight, management, and high-quality delivery of case management services to GBV survivors and individuals with specific needs by ensuring adherence to DRC case management processes, procedures, SOPs, and protocols;
• Ensure the quality delivery of protection monitoring activities, including field assessments, coordination with partners and referrals, and the capacity building activities, including service provider trainings, community groups establishment, etc.
• Maintain oversight and management of Community-Based Protection activities, including the implementation of PSS activities in DRC’ safe space and in outreach.
• Ensure high quality activities’ implementation in accordance with donors and DRC regulations.
• In collaboration with the Protection Project Manager, the Team Leader will support with project planning including work plans, procurement and budget management for the activities under his/her supervisions.
• Maintain oversight / management of DRC protection field spaces.

Technical Support: 

• In collaboration with their supervisor, provide technical support, supervision and guidance to the protection team, and ensure that staff adhere to best practices, professional standards and principles through capacity-building and on-the-job coaching.
• Identify technical gaps in the activities and identify/implement solutions to address these gaps.

Staff management:

• Support Protection Officers in the implementation of activities, including recruitment of staff, orientation and training for new staff, and day-to-day management and supervision of the protection team.
• Ensure that staff implement and respect best practices and international standards in protection.
• Build the capacity of the Protection Officers to improve their range of capabilities related to the protection program and its activities.

• Monitor staff working hours, complete performance review with staff, ensure respect of DRC Code of Conduct.  

Grant Implementation and Reporting: 

• Support the Protection Project Manager by contributing to and providing field-related inputs for protection proposals; 
• Ensure the implementation of protection activities under his/her supervision, including appropriate and timely spending plans for activities to achieve program goals, grants reporting contributions, target tracking, procurement, use and distribution of supplies and resources.

Coordination and representation

• Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers
• Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy
• Maintain an up-to-date service mapping of the service providers operating in the area and ensure that Officers and Assistants are informed about the available services

Monitoring & Evaluation: 

• Oversee and ensure achievements of targets of activities according to DRC and donors’ requirements through management of the protection activities under his/her supervision.

Other:

• Ensure respect of DRC Code of Conduct
• Participate in training and coaching as required on protection topics, the relevant SOPs and the data filing and storing procedures.
• Any other duties relating to the nature of the job as directed by the Protection Project Manager.

• Experience and technical competencies: (include years of experience)

  Experience in management of a team with proven leadership qualities;
• Relevant professional experience of not less than 2 (two) years;
• Familiarity/prior experience with DRC and its persons of concern (including internally displaced persons, returnees, refugees) would be a distinct advantage; excellent knowledge and understanding of local communities and customary rules;
• Full respect for client/organization confidentiality;
• Demonstrated interpersonal skills and respect for people with special needs and other vulnerability;
• Ability to work in a multicultural context as a flexible and respectful team player;
• Excellent writing, reporting, and analytical skills;
• Familiarity with international protection and human rights legal standards, with special emphasis on women rights and GBV, would be a distinct advantage;
• Excellent organizational and planning skills as well as communication and inter-personal skills;
• Punctuality and respect for applicable rules and procedures;
• Independent work, i.e. with minimal supervision and under pressure;
• Self-motivation, goal/result-orientation and team work;
• Flexibility, creativeness, tolerance and maturity;
• Computer/IT literacy (OS Windows/Vista/Linux, MS (Word, Excel in particular) Internet etc.)

• Education:

  Essential qualification

• University degree in social sciences, international law, humanitarian affairs or similar field.

• Desirable qualifications:

• Advanced University degree.

• Languages:

  Fluency in written and spoken English and Arabic.
• Tigrinya language skills desirable
• Competence: Striving for excellence, Taking the lead, Demonstrating ingetrety, and Communicating.