Context

GIZ is looking for a qualified person to fill this position who can work at any duty station

1. Responsibilities

The junior IT professional provides support in

• dealing with all questions arising in this area for both VTC and Food Security
• identifying relevant problems and issues and assisting in formulating implementation-oriented solutions
• further developing instruments and assisting in introducing innovation and change
• managing knowledge by disseminating and documenting know-how, experience and information

The junior IT professional performs the following tasks:

2. Tasks

1. Hardware

The junior IT professional

• assists in purchasing and maintaining hardware (notebooks, printers, digital cameras, scanners, servers and all PCs) in accordance with current GIZ standards
• in consultation with management and the IT Professional of the Country Office, helps purchase and improve hardware and networks, assists with testing new hardware systems, and identifies options for upgrading existing systems and peripherals

2. Software

The junior IT professional

• helps maintain all GIZ standard software (e.g. APS, AMS, MS Office, WinPACCS, SAP)
• helps update and purchase new software
• helps regularly update antivirus software

3. Internet, websites

The junior IT professional

• assists with website maintenance
• after consultation with management, makes necessary modifications to the existing home page

4. Operational support

The junior IT professional

• helps install and maintain the local area network (LAN)
• in consultation with management and within the limits of his/her authority to act, consults with suppliers to ensure that the network, telephone system and computer hardware function properly
• incorporates market developments on relevant IT issues on his/her own initiative
• ensures functioning of printers, copiers, scanners at any time

5. General tasks

The junior IT professional

• carries out and ensures general administration of the entire IT system
• backs up data and safeguards the system against hackers
• resolves all computer and internet problems, prepares all the necessary information and provides phone support
• ensures an IT emergency service
• assists in advising on IT projects
• maintains a list of all hardware and software systems, and updates this to reflect changes
• documents the installation and settings on the server and on all computers.
• Daily support of staff with IT queries
• Ensures the IT inventory is updated on a regular basis
• Undertakes trainings

6. Other duties/additional tasks

The junior IT professional

• performs other duties and tasks at the request of management

Qualifications

• BSc/MSc in IT
• familiarity with IT hardware and the software used, IT network systems, database software, GIZ intranet and a basic understanding of specific GIZ software (SAP, APS, AMS, PACCS, etc.)

Professional experience

• initial experience (internship or similar) in this area

Other knowledge, additional competences

• outstanding working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
• good knowledge of the European language widely used in the country, ideally a knowledge of German
• willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management

• If you are interested in the position, please submit your CV and Cover letter through Sudanjob.net and E-mail: giz-recruitment-sudan@giz.de
• Only shortlisted candidates will be contact for interviews