GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability.

GOAL has been working in Sudan since 1985, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition,  healthcare and education. GOAL implements a range of multi-sectoral development, resilience, recovery and humanitarian responses programmes by being sensitive to cross-cutting issues including gender, accountably, child protection, HIV/AIDS.

GOAL is currently working directly in North Darfur and South Kordofan States, managed by GOAL offices in these states and in Khartoum. The current GOAL programmes focus on four main sectors:  Primary Health Care, Nutrition, Water Sanitation and Hygiene (WASH) and Food Security and Livelihoods (FSL).

General Description of the Role:

Under the direct supervision of the HR office support manager, the HR/ Admin Officer supports the affairs related to the day to day running of the GOAL country office and providing key support on all HR and Admin functions. The HR/Admin Officer will assist in the human resources and admin activities including recruitment and orientation, personnel files, staff benefits and insurance schemes and payroll, etc.

Duties and Responsibilities

Recruitment and On-boarding

• Initiate and coordinate all the recruitment requests and follow through on hiring procedures in line with the policy.
• Prepare and post all job advertisements for all vacant positions in appropriate channels and ensure wide and appropriate distribution, this includes e-filing of application and sending out HR communications.
• Maintain a recruitment resource database (CVs).
• Maintain an organized recruitment resource database and bi-weekly update the recruitment status report and send it to all managers on a weekly basis
• Organize interviews and follow through on hiring procedures in line with the GOAL policy
• Liaise with hiring managers and field-based HR/Admin staff to ensure new staff are oriented upon hire in all GOAL offices. Includes providing pre-assignment information, orienting employee to the GOAL Way in the office

Contract Management

• Preparing and track offer letters and employment contracts.
• Prepare change of status requests as required and draft /track Staff Contracts, termination forms/notifications.
• Ensure internal equity is maintained for staff compensation and benefits and advice programs leads accordingly.
• Ensure staff understands their benefits package and lead an effective administration of the benefits.
• Maintain accurate and up to date personnel records of all employees including orderly archiving.
• Ensure the GOAL way violations are captured, reported and followed through on a monthly basis.

HR system support

• Support the management of GOAL Sudan HR system and ensuring that it is accurate and maintained up to date.
• Support Payroll process for national staff, as required.

Performance Management

• Coordinate timely performance appraisals and maintain an updated database for all staff in coordination with the other field HR leads
• Ensure that performance evaluations for all staff are conducted on time, and reviewed to ensure quality and consistency
• Collate training needs and ensure that they are captured in the Annual learning and development plan.

Health Insurance Management

• Coordinate the national staff health insurance scheme ensuring timely and accurate reports from the service provider.
• Ensure all staff and eligible dependents are registered on to the medical insurance scheme, monitor staff medical coverage and ensure that the scheme is functioning well.
• Liaise with the health service provider to resolve any issues with the services.
• Follow up on all medical insurance matters for staff including adding and deleting staff to/from the employer’s liability and the medical and hospitalization insurance policy schemes as well as follow up on payments and claims.

Exit Management

• Process and track all termination paperwork for all national staffs including preparation of termination notice letters in relation to closing grants and restructuring.
• Work closely with supervisors to ensure exit interviews are offered to all staff and data is captured to ensure a learning and reflective culture in the country program.
• Ensure that staff are removed from the Health Insurance scheme accordingly
• Develop and maintain reports to update and finalize terminal benefits
• Perform other duties as needed or requested by the HR and Office support manager or the HR Coordinator.

Qualification(s):

• University Degree, Diploma in Human Resources or similar professional qualification

Key Working Relationships

HR/Admin, SMT, Finance, Supply Chain and Program Departments.

• University Degree, Diploma in Human Resources or similar professional qualification
• 3 years of relevant professional experience in human resources
• Strong knowledge and experience of HR systems, and ideally in supporting others to use.
• Extensive knowledge and experience of managing a payroll, preferably for more than 400 employees
• Previous experience working with an international NGO in a cross-cultural setting, preferably in the HR sector
• Strong experience in a human resource support role
• Ability to analyse and interpret numerical data and processes
• Ability to maintain the highest degree of discretion and confidentiality of HR information
• Ability to use judgement to determine when to deal with a query to conclusion or when to pass to another member of the team
• Organised and methodical and with good attention to detail
• Willingness and ability to work within a multi-site, international organisation
• Customer focused with good interpersonal skills
• Excellent written and verbal communication skills
• Excellent Microsoft Office packages - Word, Excel, and Outlook.
• Able to coach and support others

Languages:

• Excellent command in speaking and writing in English

This Job Description only serves as a guide for the position available.  GOAL reserves the right to change this document.  This is an unaccompanied position.  GOAL cannot contribute to financial costs incurred when attending interview.

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies. Any job offer made is also subject to a range of background checks. GOAL is an equal opportunities employer.

Interested applicants Must submit their applications and credentials Online through Sudanjob